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Emergency & Economic Services

988 Suicide & Crisis Hotline

            If someone you know is struggling or in crisis, help is available. Call 988 or 305-434-7660 option 8.  A Mobile Response Team can provide intervention and support 24/7.

Affordable Connectivity Program 

The Affordable Connectivity Program is an FCC benefit program that helps ensure households can afford the broadband they need for work, school, healthcare and more. More information online or call the ACP Support Center 877-384-2575.

Catholic Charities of Monroe County

Rental, utilities, mortgage assistance. – Countywide 305-292-9790 

Cheryl Cates Memorial Foundation

          The mission of the Cheryl Cates Memorial Foundation is to assist families and children in need in Monroe County, FL. We improve their quality of life by making grants directly                                    to them and other charitable organizations in order to meet needs that are not otherwise being addressed.  Applications can be completed online at or                                                   

Cornerstone Resource Alliance

           Supportive services such as case management, ID assistance, bus tickets, medical and mental health referrals, mail, and connection to services such as food stamps etc. –                                 Key West,  305-240-1191 or 305-240-4226

Florida Department of Children and Families (DCF)

Temporary Assistance to Needy Families (TANF).  –  Statewide 866-762-2237

Florida Keys Electric Cooperative

FKEC members who find themselves unable to partially or completely pay their electric bill, should call Member Service at (305) 852-2431 to customize a payment plan to manage their balance and maintain electric service. FKEC is working to help affected members make payments to the best of their ability to prevent the accumulation of a larger balance.

Florida Keys Outreach Coalition  

Financial crisis support and referral. – Lower Keys 305-295-7741, Upper Keys 305-916-5454 

Keys Area Interdenominational Resources (KAIR)

On-going emergency food assistance, brown bag lunches, volunteer opportunities. – Marathon 305-743-4582 

Keys Energy Payment Options

Keys Energy offers assistance to customers who are having difficulty paying their monthly energy bills. For more information and to see if you qualify, follow this link:|5 or call (305) 295-1000 and enquire about Payment Options

Monroe County Community Organizations Active in Disaster (MCCOAD)

The Monroe County COAD is a forum where organizations share knowledge and resources throughout the disaster cycle to better assist disaster survivors and their unmet needs. Contact or call 813-892-3342.

Monroe County Social Services

Limited rent & utility assistance, prescription drug assistance, burial/cremation assistance. – Countywide 305-292-4408

Red Cross

Provides crisis response services, including emergency needs.   

The Salvation Army Social Services and Pathway of Hope

Rental, utilities assistance and other social services needs. Pathway of Hope is a long-term program that provides individualized services to families with children to desire to break the cycle of crisis and generational poverty. – Countywide 813-892-3342 or

Sister Season Fund

Limited emergency rental and utility assistance for tourism industry workers in Key West. – Key West 305-849-0991 or 305-304-9828

Social Security

Medicare, SSDI, SSI, RSDI, Medicare Part B, Social Security. – Nationwide 800-772-1213