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Florida Keys Community Resource Guide

United Way of the Florida Keys compiled and produced this Community Resource Guide for the convenience of Monroe County residents. 

Updates to Health and Human Services in light of the COVID-19 pandemic should be emailed to us and we will update them in the COVID-19 listings as quickly as possible.

AH Monroe 

Virtual Operations until further notice;  all services will continue via phone, drop box, and mail – contact 305-296-6196. Staff will continue to report to offices at this time.

Alice's Kids

Alice's Library is debuting on their social media page, which will allow parent/guardians to request up to 3 books per child. If you are interested, email books@alicekids.org for the request form, and once approved, the books will be mailed directly to your home. 

Baptist Health

Care on Demand 24/7, offered by Baptist Health. Download the Care On Demand app and see a doctor today.  

FREE Visit - Code CARE19

By using this free and easy service, you are doing your part to reduce possibilities of sharing germs.

Boys and Girls Club of the Keys Area, Inc.

Open for full time care 7:30am-6:00pm, expanded capacity for additional children while not in school. 

Burton Memorial

Food pantry hours are Monday & Wednesday, 9 am - 12 pm, and Tuesday & Thursday, 5 to 7 pm.  Thursday's hot meals will be to-go until further notice, at 5 pm.  305-852-2581

Child care center will be closed March 23-April 3.

Catholic Charities

Catholic Charities is temporarily suspending in-person and walk-in services at this time.  Please direct all inquiries for rental assistance to monroe@ccadm.org or call the office at (305) 292–9790.  

Centro Campesino

Centro Campesino is providing assistance with utility or rent bills to low income residents. Cases will be made BY APPOINTMENT ONLY, from Monday to Friday, 8am - 5pm at 951 Caroline Street, Suite 206-3, Key West, FL 33040.

For more information or to schedule an appointment, please contact: Tammy Morgis / (305) 453-6083 / tmorgis@ccfcfl.org. Assistance will be allocated based on income level.

Center for Independent Living (CIL) of the Keys

For the health and safety of all, no walk-ins at this time.  Operations continue during business hours, 8:30 am - 5:00 pm, but day-to-day activities will be managed by appointment or remotely. 

Client assistance via phone (305) 453 3491, text (305) 879 2434, email wipaflkeys@cilofthekeys.org or Facebook messenger at facebook.com/Center-for-Independent-Living-of-the-Keys. Messages and emails will be returned as soon as possible. 

Christina's Courage

All forensic exams are being sent to the ER until early April.

City of Key West

Duval Loop will suspend operations  as of  Tuesday March 17.

City of Key West Transit is suspending fares; all routes in Key West and the Lower Keys Shuttle are fare free.  The city is asking that citizens limit bus rides to only essential trips such as medical needs, grocery shopping and work.  Passengers are asked to use the rear door to enter and exit the bus.  Passengers who require the use of the ramp or the bus lowered can still use the front door.  

Community Foundation of the Florida Keys (CFFK)

Emergency releif grants available soon. See cffk.org/help/ for more information.

Community Health of South Florida Inc. (CHI)

Offering COVID-19 assistance via COVID-19 drive-through testing in both Marathon and south Miami-Dade. Those looking to get tested need to meet the following criteria: They have recently traveled to any of the high-risk countries or have been in contact with someone who has COVID-19. In addition, they might be experiencing the following symptoms: fever, cough or shortness of breath. Drive through testing will be as follows:

Doris Ison Health Center 10300 SW 216 St. Miami, FL 33190 Monday through Friday from 9am to noon (No need to call first for this testing location and no appointment necessary).
 
CHI Marathon Health Center 2805 Overseas Highway, Marathon, FL 33050 every Saturday from 11am to 12:30pm BY APPOINTMENT ONLY. Must be a resident of Monroe County and meet testing criteria. Call first (305) 216-2107 or email KeysCovid19@chisouthfl.org.

Continuum of Care (COC)

No changes.

Cooking with Love 

Still doing meal/grocery deliveries but no hot meal service. 

Domestic Abuse Shelter

Only accepting participants from Monroe County, moving to virtual client meetings.

Dolly Parton's Imagination Library 

Book orders for April 1st (for May books) will proceed as normal.  

Also launching Goodnight with Dolly, a 10-week series of Dolly read aloud videos where the Book Lady herself will read one Imagination Library bedtime story each week. The series will launch on April 2, and emails will be sent on Monday, March 30 to Imagination Library families to let them know about the series and how to tune in to the videos on social platforms. More specific information will be sent once all of the details are finalized.

Early Learning Coalition

All Early Learning Coalition office locations are closed to the public, but all office and field employees will continue to work remotely.  Anyone needing services should contact the Call Center at 305-646-7220 to be connected with a Team Member, who will work with them to address their needs. 

Florida Keys Children's Shelter

Discontinuing childcare services for now.

Florida Keys Healthy Start Coalition

All groups are cancelled, moving to virtual groups, may be able to help with translation. Transportation services are available to distribute baby supplies.

Florida Keys Outreach Coalition 

FKOC is doing drive up food pantries as they are able. They are low on supplies, so make sure to check their Facebook page for more details.

FKOC's Quick Assist program will be offers assistance of up to $250 to households/families to pay for essential needs such as food (gift cards to meet special dietary needs), childcare for essential employees (healthcare workers, etc.), limited necessary medical care, prescriptions, and critical safety net services.  FKOC has a very limited amount of rental and utility assistance for households with children.  These services can be accessed by calling 305-295-7741 in the Lower Keys and 305-916-5454 in the Middle to Upper Keys.  

Good Health Clinic

Providing help with prescription and medical expenses for those in need.

Grace Jones Community Center

Grace Jones is closed until April 15.

Guidance/Care Center

As a critical need facility, they remain open at all sites for services during normal hours. Walk in crisis: 8-5 pm Monday thru Friday in Key Largo & Key West, or 24 hours at the Marathon site.  The crisis number for all Monroe County Residents is 305-434-7660 #8.  View their brochure.  
 
Middle Keys Transportation is still providing dialysis and other critical medical transport and other support trips (grocery shopping), Monday-Friday. Residents qualify based on age of 60+, income or disability. For more information, call 305-434-7660 #2
 
Outpatient group therapy is cancelled and moved to individual therapy, available via Telemed.
 
Personal Growth Center in Marathon is closed and contact for this program will be by phone.
 
Independence Cay

Still providing a soup kitchen and transitional housing but the process has changed for the soup kitchen, in order to keep everyone safe.

JOY Center in the Upper Keys

Suspended activities until Monroe County Schools return to service.  

KAIR

Still providing food and all emergency services five days per week but the process has changed, in order to keep clients and volunteers safe.  305-743-4582

Keys AHEC

Full service medical care for students and patients starting Monday, March 23rd from 8:00am-3:00pm daily at the Upper/Middle and Lower Keys locations. You can find more information here.

Kirk of the Keys

Providing "Brunch Bags" to Marathon students who receive free and reduced lunches. Bags will be available for drive thru pick up at the 88th Street church parking lot on Tuesday and Thursday from 8:00-10:00am as long as school is closed due to the COVID-19 virus, beginning Thursday March 19th. 

Legal Services of Miami-Dade and Monroe

All clinics are cancelled for April, and May clinics are tentative.  More details available here.

Living Springs Counseling

Now offering HIPAA Compliant Video Counseling. Clients will need a phone, tablet or computer that has internet access. 

Long Term Recovery Group (LTRG)

Volunteer village is closed. 

MARC House in the Upper Keys

NOT accepting donations and thrift store is closed until further notice.  

Metropolitan Community Church 

Cooking with Love deliveries cancelled until further notice.

Monroe County School District

The following schools will be providing free "grab and go" lunches and breakfast for the next day, beginning March 23rd;

  • Key Largo School Elementary/Middle, Coral Shores High School, Marathon Middle/High School, Sugarloaf Elementary/Middle, Gerald Adams Elementary School, Horace O'Bryant Middle School and Key West High School.
  • In addition, two mobile meal service sites will be located at Big Pine Key Baptist Church and Bernstein Park on Stock Island.  

Drive up service ONLY.  Parent/guardians MUST arrive WITH STUDENTS in order to receive meals.  Service at ALL LOCATIONS will be from 11am to 12pm Monday through Friday.

For more information in Creole, Spanish or English, click here.

Monroe County Social Services

Congregate meal sites are suspended, transitioning to Grab-and-Go options until further notice.

Home delivered meal service will continue as usual. 

Monroe County Transit is still running at full capacity. For changes in Social Services and congregate food schedules, please see monroecounty-fl.gov/socialservices.

Monroe Women, Infants, and Children

The Florida Department of Health in Monroe County’s WIC (Special Supplemental Food Program for Women Infants and Children) offers food/nutrition/breastfeeding assistance to low income pregnant women or families with infants or children under the age of 5 years who reside in Monroe County. Those individuals/families who meet this criteria and are experiencing a loss of income due to the COVID-19 crisis are encouraged to sign up for WIC to help with food costs. Families that meet this criteria and are currently receiving unemployment or Medicaid benefits automatically qualify financially for WIC benefits. Others will need to provide proof of income and/or explain income loss to qualify.
 
For more information or to apply:  Key West area—call 305-676-3852 and upper keys call 305-676-3933. (During the COVID-19 Pandemic, all applications will be done by phone and necessary documents can be faxed or emailed, please do not come to the WIC office).

Ocean Reef Communinty Foundation (ORCF)

No changes.

Southernmost Homeless Assistance League (SHAL) 

Providing Sandwiches at main office, otherwise enforcing social distancing.

St Columbia

No changes.

Star of the Sea Foundation (SOS)

Stock Island and St Justin's Food Pantries will remain open normal hours, but bags will be pre-packed and handed out to clients via a drive-through or walk-up model until further notice.

  • Stock Island hours: Monday & Thursday 9:30am-6:00pm, Tuesday and Wednesday 9:30am-3:30pm
  • Upper Keys Pantry at St Justin's hours: Monday 3:00-5:30pm 

"Grab and go" lunches for students under age 18 will be provided to Fredrick Douglass Gym from 1pm-2:30pm and at Bernstein Park 3:15pm-4:45pm Monday through Friday.

Starting April 2nd, a temporary pantry site will be opened at the Islamorada Moose Lodge, 81573 Old Highway, Islamorada. Items will be bagged and distributed via a drive-through to ensure the health and safety of both volunteers and clients. The site will be open every Thursday, from 10am - 1pm. 

SOS is also distributing bags of food to supplement the children's meals being provided by MCSD, but no set schedule for those distributions currently.

United Way of the Florida Keys

No VITA Tax preparation events in March.  Free online tax preparation for simple returns available at MyFreeTaxes.com.  

Upper Keys YMCA

All childcare services discontinued. Providing virtual access to group fitness classes on the go and resources for kids to learn even when school’s out. Visit ymcasouthflorida.org/virtual-ymca/ for more information.

Womankind

Operating at normal business hours with vetting at the door, and virtual visitiations have been established.  Not currently performing Covid-19 tests.

Department of Economic Opportunity- Short Time Compensation Program

Voluntary employer program designed to help employers maintain their staff by reducing the weekly working hours during temporary slowdowns instead of laying off employees. If an employer establishes a Short Time Compensation Plan and an employee meets the qualifications to file a reemployment assistance claim in Florida, the employee will receive a partial reemployment check to supplement their reduced paycheck. For more information on requirements, please visit floridajobs.org.

Florida House Majority Media

List of go-to resources from agencies providing assistance and answering questions concerning COVID-19, visit floridahousemedia.gov.

Florida Small Business Emergency Bridge Loan

See FloridaDisasterLoan.org for more information.

IRS

Federal tax deadline extended from April 15th to July 15th, 2020. For more information, visit www.irs/coronavirus.

Medicare Telehealth

Expanded Medicare telehealth coverage will enable beneficiaries to recieve a wider range of healthcare services from their doctors without having to travel to a healthcare facility, including; office visits, mental health counseling and preventive health screenings. Beneficiaries will be able to receive services in any healthcare facility including a physician's office, hospital, nursing home, or rural health clinic, as well as from their homes. Patients can access their doctors using a wider range of communication tools including telephones that have audio and video capability. 

Telehealth services are paid under the Physician Fee Schedule at the same amount as in-person services. Medicare coinsurance and deductible still apply for these services.

Reemployment Assistance

See FloridaJobs.org for more information and FAQs regarding COVID-19 and reemployment. 

US Small Business Administration

Disaster assistance in response to the coronavirus.  See sba.gov/funding-programs/disaster-assistance for more information.

211 Florida

IRS Statement, Payment deadline extended to July 15th 2020 for up to $1 million (individuals and all entities other than C-Corporations) or $10 million (corporations) of their 2019 tax due. The filing deadline for tax returns remains April 15th. For more information that is being actively updated, please visit www.irs.gov/coronavirus

Bartender Emergency Assistance Program

If you are a bartender or are the spouse/child of a bartender, and have been adversely effected by the COVID-19 pandemic, you can apply for financial assitance at https://www.usbgfoundation.org/beap-application.

Musicians Foundation Financial Assistance

All professional musicians, regardless of their genre or instrument, can apply for themselves or a family member if they meet the qualifications listed below. Applications may also (but not additionally) be submitted by a friend or family member on behalf of a musician in need. Visit https://musiciansfoundation.submittable.com/submit to apply.

FEMA Disaster Unemployment Assistance

For freelancers who do not qualifiy for their state's unemployment inusrance may apply for the Federal Emergency Management Agency (FEMA) Disaster Unemployment Assistance (DUA) by using the form here.

MusicCares Emergency Financial Assistance

MusiCares is the Emergency Financial Assistance Program that provides critical funds for music people struggling with financial, medical or personal crises. This program offers financial assistance for medical expenses including doctor, dental and hospital bills, prescriptions, addiction recovery treatment, psychotherapy, treatment for HIV/AIDS, Parkinson's, Alzheimer's and other critical illnesses, as well as basic living expenses such as rent and utilities. Fill out this form and email the required documents MusiCaresRelief@MusiCares.org.

Business Damage Assessment Survey

Managed by the Florida Department of Economic Opportunity (DEO), the Business Damage Assessment Survey will evaluate businesses affected by COVID-19 and the impacts the virus has had on the local economy. The information gathered allows State Government to fully assess the comprehensive impact COVID-19 is having on Florida businesses and industries, then mobilize the appropriate resources to help alleviate those pressures. Area businesses are encouraged to complete the survey, as these results inform decisions around the SBA’s Economic Injury Disaster Loan Program, the Florida Emergency Bridge Loan Program and other support resources. The Business Damage Assessment Survey can be taken online at https://floridadisaster.biz/. For inquiries/assistance with the survey, contact Emergency Support Function 18 at ESF18@em.myflorida.com.

211 of Miami-Dade and Monroe:

Provides info & referral to statewide  resources such as suicide prevention, food banks, shelters, legal  assistance & more.  Statewide, dial  2-1-1

CareerSource- South Florida:

Assistance writing resumes, job  seeking, networking and job readiness skills. careersourcesfl.com – Key Largo 305-853-3540, Key West 305-292-6762

City of Key West Parks and Recreation:

Maintained public parks,  trails and beach, free parking locations, gyms & pool schedules.  cityofkeywest-fl.gov – Key West 305-809-3769

The College of the Florida Keys (formerly FKCC):

Classes, workshops, degree & certification programs, library, computer access, student clubs and organizations.  fkcc.edu – Key West 305-296-9081

Community Foundation of the Florida Keys: 

Making Key West and the Florida Keys a better place to live now and in the future by encouraging philanthropy and matching these acts of caring to the community needs.  Cffk.org – Countywide 305-292-1502 

Monroe County Stars of Hope: 

Provides financial support to first responders and their families working in Public Safety. Key West MCSOH2018@gmail.com

Key West Business Guild:

LGBTQIA-supported network that  encourages commerce and events with local LGBTQIA-friendly  businesses.  kwbgonline.org – Key West 305-294-4603

League of Women Voters of the Lower Keys:

Dedicated to fostering  an informed, engaged electorate and to defending voters’ rights  lowerkeyslwv.org/

Monroe County Homeless Services Continuum-of-Care:

Promotes community-wide goal of ending homelessness by facilitating the  Continuum-of-Care process.  monroehomelesscoc.org – Countywide 305-440-2315

Monroe County Public Library:

Free internet, physical and digital  books & movies to lend, children’s program, community events.  keyslibraries.org – Key West 305-292-3595, Big Pine 305-872-0992,  Marathon 305-743-5156, Islamorada 305-664-4645, Key Largo 305-451-2396

Monroe County Veteran's Affairs:

For transportation to the Miami VA for a veteran with an appointment, 305-295-5159benefits.va.gov/benefits – Veteran's Benefit Office: Key West 305-295-5150, Key Largo 305-453-8777  

United Way of the Florida Keys:

Supporting Keys residents and working families through education, increased financial stability and food security.  keysunitedway.org – Countywide 305-735-1929

Weatherization Assistance Program - DEO/WAP:

A federally funded program designed to lower the energy bills for homes that fall within income guidelines. monroecounty-fl.gov/280/Weatherization-Assistance-Program-WAP – Countywide 305-292-4405

 

CareerSource Broward:

Assist individuals with disabilities purchase/repair assistive technologies damaged due to Hurrican Irma or Maria, financial assistance on a first-come basis.  careersourcebroward.com –  Countywide 954- 202-3830 ext 3120

Catholic Charities of Monroe County:

Disaster relief assistance for rental, utilities, and mortgages for those affected by Hurricane Irma.  ccadm.org – Key West 305-292-9790 

Lott Carey - NBCA Disaster Services Network: 

Disaster preparedness workshops for adults and children, mold awareness (housing & health), smoke detector installation; mental health training, family resiliency workshops, case management referrals; Pillowcase Project presentations to grades 3-5. lottcareyfl@gmail.com – Key West 239-293-9848

Monroe County Emergency Management Special Needs Registry:

Transportation and sheltering assistance to persons with special needs during evacuations, as a last resort. To be a part of the program and screened for elligibility, you must preregister.  monroecountyem.com/148/Special_Needs_Registry – Countywide 305-292-4591

Red Cross: 

Provides disaster response services, including emergency needs. redcross.org/local/florida/south-florida954-797-3829   

Salvation Army Keys Disaster Recovery: 

813-892-3342

 

Christina's Courage:

Services for survivors of sexual assault regardless of reporting intention, Sexual Assault Nurse Examiner (SANE) exams, advocacy services, and therapy. Key West 305-916-0673, Therapy Services 305-295-8839

Coordinated Victim’s Assistance Center (CVAC): 

Provides crisis intervention, education, case management, supportive services.  casa-us.org/cvac-office – Statewide 305-285-5900

Domestic Abuse Shelter of the Florida Keys, Inc.:

Emergency  housing, crisis intervention, case management. domesticabuseshelter.org – Countywide 305-743-4440, Office 305-743-5452 

Florida Coalition Against Sexual Violence: 

Emergency shelter sites,  support services, education, resource & referral, counseling services, case management. fcasv.org – Statewide  888-956-7273

Florida Dept of Children and Families - Domestic Violence:

24/7 emergency shelter, counseling, supportive services, legal services, resource and referral.  myflfamilies.com – Statewide 800-500-1119

Living Springs Counseling:

Workshops for community leaders, churches and parents reducing domestic violence in our families. Parenting workshops approved by Upper Keys Family Court for mandated parenting classes.  dolphinslivingsprings.com – Countywide 305-432-9554

Monroe County Sheriff’s Office Victim Advocate Program:

Emergency response and support services.  keysso.net – Lower 305-745-3184, Middle 305-289-2430, Upper 305-853-3211 

 

Catholic Charities of Monroe County:

Rental, utilities, mortgage assistance.  ccadm.org – Countywide 305-292-9790 

Florida Department of Children and Families (DCF):

Temporary Assistance to Needy Families (TANF).  tanfprogram.com  –  Statewide 866-762-2237

Florida Keys Outreach Coalition: 

Financial crisis support and referral.  fkoc.org – Lower Keys 305-295-7741, Upper Keys 305-916-5454 

Keys Area Interdenominational Resources (KAIR):

On-going  emergency food assistance, brown bag lunches, volunteer  opportunities.  kaironline.org – Marathon 305-743-4582 

Monroe County Social Services:

Limited rent & utility assistance, prescription drug assistance, burial/cremation assistance.  monroecounty-fl.gov – Countywide 305-292-4408

Red Cross:

Provides crisis response services, including emergency needs. redcross.org/local/florida/south-florida954-797-3829   

Salvation Army of Monroe County:

Holiday assistance, emergency financial assistance, food assistance program.  salvationarmyflorida.org – Countywide 305-294-5611

Sister Season Fund:

Limited emergency rental and utility assistance for tourism industry workers in Key West.  sisterseason.com – Key West 305-849-0991 or 305-304-9828

Social Security:

Medicare, SSDI, SSI, RSDI, Medicare Part B, Social Security.  ssa.gov – Nationwide 800-772-1213

Big Coppitt First Baptist Church:

Canned goods food pantry every Thursday, 2-6 pm.  bigcoppittchurch.org – Big Coppitt 305-294-4118

Burton Memorial Church: 

Ongoing food assistance, soup kitchen, faith-based community outreach, volunteer opportunities. bmumc.net – Tavernier 305-852-2581

Church of the Nazarene:

Farm Share site, produce and canned goods available to qualified families, distributed Mondays from 2-5 pm. Call for an appointment.  floridakeysnazarene.org – Key Largo 305-809-6173

First Baptist Church of Islamorada:

Food pantry, clothing closet, weekly community dinner, faith-based community outreach/referral program.  fbcislamorada.org  –  Islamorada 305-664-4910

First Baptist Church of Key Largo:

Emergency food assistance,  faith-based community outreach, weekly community dinner, volunteer opportunities.  fbckl.com  –  Key Largo 305-451-2265

Florida Department of Children and Families (DCF):

Federal Food Stamp (SNAP) program, referral services. myflfamilies.com – Statewide 866-762-2237

Florida Keys Outreach Coalition - Loaves & Fish Food Pantry: 

Emergency and on-going food assistance, resource & referrals.   fkoc.org – Key West 305-295-7580  

Glad Tidings Community Church:

On-going food assistance & Thanksgiving meals.  gladtidingskeywest.com – Key West 305-296-5773

Independence Cay:

Hot lunch daily, supportive services & referrals.  kaironline.org – Marathon 305-743-4582 

Inez Martin Backpack Nutrition Program:

Food sent  home with enrolled students to supplement weekend meals.  wesleyhouse.org  – Key West 305-809-5000

Keys Area Interdenominational Resources (KAIR):

On-going  emergency food assistance, brown bag lunches, volunteer  opportunities.  kaironline.org – Marathon 305-743-4582

Metropolitan Community Church:

Meals & grocery delivery for homebound individuals, holiday food baskets. mcckeywest.com – Key West 305-294-8912

Monroe County Nutrition Program:

On-going emergency food  assistance, congregate meals/nutrition sites for adults aged 60 or older, home delivered meals, Senior Centers, community volunteer opportunities.  monroecounty-fl.gov – Countywide 305-292-4522

Monroe County Social Services:

On-going emergency food  assistance, home delivered meals. monroecounty-fl.gov – Key West 305-292-4408; Tavernier 305-852-7125

SOS Foundation:

On-going and emergency food assistance, clothing distributions, daily hot meal deliveries to congregate sites for children and seniors, volunteer opportunities.  sosmission.org – Key West & Key Largo 305-292-3013

St Mary's Martha Ministry:

Providing meals daily for the homeless shelter, volunteer opportunities,  faith-based community outreach.  stmarykeywest.com – Key West 305-294-1018

St. Justin the Martyr Catholic Church:

Ongoing emergency food assistance, faith-based community outreach, affordable day care.  st-justinthemartyr.org – Key Largo 305-451-1316

St. Peter Catholic Church:

Big Pine food pantry, faith-based community outreach, volunteer services.  stpeterbpk.org – Big Pine Key 305-872-2537

WIC: 

Assistance for Women, Infants & Children, Florida Department of Health (DOH) in Monroe County.  monroe.floridahealth.gov – Key West 305-676-3852, Marathon 305-676-3975, Tavernier 305-676-3933

 

A.H. of Monroe County, Inc.:

Housing assistance, HIV testing & support, health clinics,  medical supplies, case/ care management, support groups, follow-up care.  ahmonroe.org – Countywide 305-296-6196

American Cancer Society:

Education, research, advocacy services,  supportive groups, resource and referral, follow-up care, transportation to appointments.  cancer.org  –  Countywide 305-393-6830, Nationwide 800-227-2345

Cancer Foundation of the Florida Keys:

Assistance with rent, food,  transportation, utilities, cancer education, supportive services.  cancerffk.org – Countywide  305-294-7300

Community Health of South Florida (CHI):

Primary Care, pediatrics, OB/GYN, behavioral health services, dental and pharmacy.  chisouthfl.org – Marathon 305-743-4000,  Tavernier 305-743-0383 

Compassionate Care Hospice:

Providing hospice and palliative care services. amedisys.com – Countywide 786-329-4035

Fishermen's Community Hospital:

Diagnostic imaging, emergency services, outpatient rehab, cardiovascular services, urgent care & walk-in clinic.  fishermenshospital.org – Marathon 305-743-5533, Walk-in Clinic 305-743-2253

Florida Department of Health (DOH) in Monroe County:

HIV, TB, hepatitis, and STD clinics;  child and adult immunizations; family planning; Healthy Start; refugee health; tobacco prevention; school health; environmental health.  monroe.floridahealth.gov – Countywide 305-293-7500

Florida Elks Children’s Therapy Services

A not-for-profit organization provides FREE Occupational Therapy and Physical Therapy services to children (birth to 18 years) in Florida who do not have access to these therapies through another means.  floridaelks.org/children – Upper and Middle Keys 954-805-8297

Florida Keys Area Health Education Center (FKAHEC): 

Smoking cessation, health care screening, school health clinics,  referral services.  keysahec.org – Countywide 305-743-7111

Good Health Clinic, Inc:

Community clinic, health screening and testing, primary care, referrals & follow-up care. thegoodhealthclinic.org – Tavernier 305-853-1788, Marathon 305-946-1314

Guidance/Care Center:

Center for Wellness provides integrated health care for those 18+ with a mental health diagnosis.  Includes  screenings, physicals, preventative care, referrals and treatment of chronic conditions.  guidancecarecenter.org – Marathon 305-434-7660

Island Home Care Agency, Inc.: 

Disability & rehabilitation-related  occupational/ physical therapy, home health care nursing services.  careinthekeys.com – Key West 305-735-4460

Keys Medical Group:

Family practice, orthopedics/sports medicine, gastroenterology, pulmonology, obstetrics & gynecology, behavioral health; in multiple locations. Make appointments online at KeysMedicalGroup.com.

Kindred Hospice:

Hospice care and Memory Care Program for Alzheimers and other forms of dementia. kindredhealthcare.com – Upper Keys 305-451-7005, 866-546-3733 

Living Waters Rx Project:

Provides funding for qualifying low income participants to fill prescriptions, including  case management. dolphinslivingsprings.com – Countywide 305-432-9554

Lower Keys Medical Center:

24 hour emergency department, radiology and laboratory, urgent care, intensive care, maternity, labor and delivery, surgical services, pharmacy, women’s imaging center, behavioral health/psychiatric services, rehabilitation services, nutrition, free classes. LKMC.com – Key West 305-294-5531

Mariners Hospital:

Emergency care, critical care hospital, intensive care, lab testing, diagnostic imaging/radiology, health screening & referrals.  baptisthealth.net – Tavernier 305-434-3000 

Rural Health Network of Monroe County: 

HIV Testing, STD  screening, pregnancy testing, dental clinic, community clinic, mental health & substance abuse services, referrals.  rhnmc.org – Key West 305-517-6613

US Department of Veteran's Affairs:  

Medical health clinics.   va.gov – Key West 305-293-4863,  Key Largo 305-451-0164 

VITAS Healthcare:

Hospice care and related services. vitas.com – Upper Keys 305-853-0367 

Womankind, Inc.:

Health clinic for women, men, teens; family planning; gynecology services; STD screening & education; primary care. womankindkeywest.com – Key West 305-294-4004  

 

AARP 888-687-2277

Abuse Hotline 800-96-ABUSE (962-2873)

Alcoholics Anonymous 800-662-4357

Alliance for Aging 305-670-6500

Alzheimer’s Association of South Florida 800-272-3900

American Cancer Society 800-227-2345

American Pregnancy Hotline 800-672-2296

American Red Cross 800-RED-CROS (733-2767)

Cancer Information Service 800-4CANCER (422-6237)

Child Support Enforcement 888-369-0323

DCF Abuse Hotline 800-962-2873

Disaster Hotline (Monroe) 800-955-5504

Early Steps Southernmost Coast 888-624-7837

Elder Abuse Hotline 800-962-2873

Family Health Line of FL 800-451-2229

FEMA 800-621-FEMA (3362)

FL Bar Referral Service 800-342-8011

FL Department of Elder Affairs 850-414-2000

FL Domestic Violence Hotline 800-500-1119

FL Kid Care 888-540-KIDS (5437) TTY 800-955-8771

Gamblers Anonymous 888-ADMITIT (236-4848)

Guidance Care Center / Mental Health Crisis 305-434-7660

Healthcare.gov (ACA Insurance) 800-318-2596

Helpline of the Keys 855-883-4429 or 211 Text your ZIP code to 898211

Immigration (USCIS) 800-375-5283

LGBTQ Helpline 305-646-3600

Medicare 800-633-4227

Nat’l Child Sex Abuse Line 800-4ACHILD (422-4453)

Nat’l Suicide Prevention Line 800-SUICIDE (784-2433)

Poison Control 800-222-1222

Postpartum Support International 800-944-4773 Text 503-894-9453

Runaway Helpline 800-RUNAWAY (786-2929)

Smoking Quit Line 800-QUITNOW (784-8669)

Social Security Administration 800-772-1213

Veteran’s Assistance 800-827-1000

Veteran’s Crisis Line 800-273-8255 Ext 1 send a text message to 838255

A.H. of Monroe County:

Housing assistance, HIV testing & support, health clinics,  medical supplies, case/care management, support groups, follow-up care.   ahmonroe.org  –  Countywide 305-296-6196

Advocate Program:

Veteran support services to transition out of  homelessness.  advocateprogram.com – Miami 786-227-5842 

Catholic Charities:

Permanent, supported housing programs for disabled individuals & families, rental/utilities/mortgage assistance.  ccadm.org – Key West 305-292-9790 

FKOC Peacock Supportive Living:

Supportive living for adults with chronic mental illness, supportive services, permanent housing.  fkoc.org – Key West 305-295-8693  

Florida Keys Children's Shelter:

Runaway youth shelter, case management, food, clothing, alternative education, transportation & supportive services to youth.  fkcs.org –  Key West & Tavernier 305-852-4246

Florida Keys Outreach Coalition:

Emergency shelter, transitional & permanent supportive housing programs.  fkoc.org – Key West Men’s Program 305-295-7580, Women’s Program 305-296-8937

Guidance/Care Center - The Heron Assisted Living Facility:

A congregate, state-licensed facility in Marathon, provides supportive living services for 16 adults who have a history of serious, long-term behavioral health needs.  guidancecarecenter.org – Marathon 305-743-4129

Habitat for Humanity:

Affordable home ownership program for low to moderate income households, housing education and support. 

Independence Cay:

Emergency shelter for men, shower & laundry  facilities, transitional housing, meals, supportive services & referrals.  kaironline.org – Marathon 305-743-4582

Key West Housing Authority:

Low-income, subsidized rental housing under HUD Section 8 & Section 42.   kwha.org – Key West 305-296-5621

Keys Overnight Temporary Shelter (KOTS):

Temporary shelter,  shower facilities, supportive housing services, medical referrals.  shalkw.org/shelter – Key West 305-292-2744 

MARC Housing Program:

Housing, supportive living services & case management for developmentally disabled adults.  marchouse.org – Key West 305-294-9526

Samuel's House:

Emergency shelter, transitional & permanent  housing, resource & referral, case management, support services.  samuelshouse.org – Key West 305-296-0240

Volunteers of America:

Provides housing services to homeless veterans, case management, education/financial opportunities.  voaflorida.org/key-west – Key West 786-369-1796

 

Alpha Behavior Solutions:

Offers applied behavior analysis, or ABA therapy, to increase the independence of children and adults and to reduce behaviors that interfere with overall functioning.  alphabehaviorsolutions.com – Key West  954-559-7987

A Positive Step of Monroe County:

Idle Hands summer youth program, fatherhood initiative, case management, counseling, supportive services.  apsmc.org – Key West 305-304-1969

Bahama Village Music Program:

Musical education for children ages 6 to 16; instrument and lessons at no charge.  bvmpkw.org – Key West 305-504-7664

Boys and Girls Clubs of the Keys:

Affordable, out-of-school club for children ages 5 to 18.  bgckeys.org – Key West 305-296-2258, Big Pine Key 305-872-2400

Early Learning Coalition:

Subsidized child care, pre-school  & school readiness programs, developmental screening, training.  elcmdm.org – Key West, Marathon, Key Largo 305-296-5557 ext 2298

Early Steps Southernmost Coast, Benchmark Human Services:

Early intervention services to eligible infants and toddlers (0 to 36 months) with significant delays or a condition likely to result in a developmental delay.  Countywide 305-929-8705 

Florida Department of Children & Families (DCF):

Child abuse investigation, intake & visitations services, counseling, resource &  referral.  myflfamilies.com – Countywide 305-292-6745  

Florida Department of Health (DOH) in Monroe County:

HIV, TB, hepatitis, and STD clinics;  child and adult immunizations; family planning; Healthy Start; refugee health; tobacco prevention; school health; environmental health.  monroe.floridahealth.gov – Countywide 305-293-7500

Florida Keys Children's Shelter:

Runaway youth shelter, case management, food, clothing, alternative education, transportation & supportive services to youth.  fkcs.org – Countywide 305-852-4246

Florida Elks Children’s Therapy Services

A not-for-profit organization provides FREE Occupational Therapy and Physical Therapy services to children (birth to 18 years) in Florida who do not have access to these therapies through another means.  floridaelks.org/children – Upper and Middle Keys 954-805-8297

Florida Keys Healthy Start Coalition:

Nutrition education,  breastfeeding support, car seat assistance, childbirth education, case management.  keyshealthystart.org – Countywide 305-293-8424

Florida KidCare:

High-quality, low-cost health insurance for children from birth through age 18, medical provider network for referrals.  healthykids.org – Statewide 888-540-5437

Frederick Douglass Gym:

Free after school tutoring, boys and girls youth basketball leagues organized by the Police Athletic League (PAL) of Key West.  cityofkeywest-fl.gov305-809-3990

Girl Scouts of Tropical Florida:

Organization of girls that promote character, outdoor activities, good citizenship, and selfless service to others, troops countywide.  girlscoutsfl.org –  Countywide 305-253-4841

Guardian Ad Litem:

Special court-appointed advocacy program for all children at-risk of or currently in foster care placement.  guardianadlitem.org – Key West 305-292-3485

Guidance/Care-Center:

Comprehensive behavioral health care including crisis support, prevention, treatment psychiatric services, psychotherapy, for mental health and substance abuse issues.  Specialty programs for youth 11-21 and services in all county schools.  guidancecarecenter.org – Countywide 305-434-7660  

Keys to Be the Change:

Youth programs including at-risk youth mentoring & leadership, literacy volunteers, drug, alcohol & violence prevention, Farm to School initiatives.   keystobethechange.com – County Wide 541-974-4398

Kids Come First in the Florida Keys:

Provides children’s clothing & school supplies year-round and accepts donations.  facebook.com/kidscomefirst – Countywide 305-360-1689

Living Springs Counseling:

ACT Parenting Safe Kids Workshops, approved by Upper Keys Family Court for mandated parenting classes.  dolphinslivingsprings.com – Upper Keys 305-432-9554

Marathon Rec Center (Heart of the Keys Recreation Association):

Afterschool and summer programs providing recreational and educational activities for ages 8-18 years old.  Marathon 305-743-4164 

Monroe County Child Find:

Free developmental screenings for  children 3 and older who are not enrolled in a public school.  fdlrssouth.org – Monroe County  305-340-7634 

Monroe County School District:

Head Start, developmental screenings, special education, free and reduced meal applications, parental support services.   keysschools.com – Countywide 305-293-1400 

St. Justin Martyr Catholic Church:

Subsidized, licensed day care.  st-justinthemartyr.org – Key Largo 305-451-1316

Wesley House Family Services:

Foster & adoption programs, case management, pre and post natal home visit support, child care center, supportive services. wesleyhouse.org – Countywide 305-809-5000

 

Americans for Immigrant Justice:

Legal, interpretation and translation services, citizenship and immigration assistance.  aijustice.org – Statewide 305-573-1106

CrimeStoppers of the Florida Keys:

Neighborhood watch crime prevention program, anonymous tip telephone and email, financial rewards for tips.  keysso.net – Countywide 800-346-TIPS

Federal Public Defender’s Office:

Legal representation for people accused of federal crimes who are financially unable to  retain their own private counsel.  fls.fd.org – Countywide 305-296-9265

Florida Department of Juvenile Justice:

Legal advocates, court diversion programs, resource and referrals, detention facilities.  djj.state.fl.us – Countywide 305-293-1500  

Legal Services of Greater Miami (Monroe County):

Free legal services for low income individuals and families in the areas of housing, government benefits, consumer issues, & family law as well as legal clinics. Kiosks located at the Key Largo, Marathon and Key West Public Libraries.  legalservicesmiami.org –  Countywide 866-686-2760

 

Advocate Program (Monroe County Unit):

DUI classes, Case management,  counseling, substance abuse assessment, outpatient treatment.  advocateprogram.com – Marathon 305-289-5605

Alcoholics Anonymous:

Alcohol dependency support groups in all of the Florida Keys, meetings listed online.  aafloridakeys.org – Countywide 305-296- 8654 

Conch Republic Area Narcotics Anonymous:

12 step meetings.  floridakeysna.org – Upper Keys & Key West 866-584-2411 

Florida Department of Children & Families (DCF):

Child abuse  investigation, court intake & visitations services, counseling, resources  & referrals.  myflfamilies.com – Key West 305-292-6745  

Florida Keys Children’s Shelter:

Family & youth education and counseling, case management, supportive services, referrals.  fkcs.org – Key West 305-292-0999, Tavernier 305-852-4246

Florida Keys Outreach Coalition- Peacock Supportive Living:

Supportive living facility for adults with chronic mental illness, case  management support.   fkoc.org – Key West 305-295-8693

Guidance/Care-Center:

Comprehensive behavioral health care including crisis support, prevention, treatment psychiatric services, psychotherapy  detoxification, mental health and substance abuse inpatient services.  guidancecarecenter.org – Countywide 305-434-7660

Key Bridge:

Mental health and substance abuse agency with licensed counselors, doctors & psychiatrist on staff. Outpatient care for all ages; Vivitrol provider. Individual, group, and family therapy.  keybridgetreatment.com – Key West  305-783-3677

Living Springs Counseling:

Low cost pastoral counseling, workshops, basic case management.  dolphinslivingsprings.com – Countywide 305-432-9554   

Lower Keys Medical Center:

Inpatient & outpatient mental and chemical dependency services.  lkmc.com – Key West 305-294-5531 

 

AARP: 

nonprofit, nonpartisan, social welfare organization to address  aging, retirement, positive morale, geriatrics, discounts & networking. aarp.org –  Statewide 888-687-2277

Alliance for Aging:

The Area Agency on Aging has information about resources for seniors and under 65 disabled.  allianceforaging.org – Countywide 786-862-6078; Aging & Disability Resource Center 305-670-4357

Compassionate Care Hospice:

Providing hospice and palliative care services. amedisys.com – Countywide 786-329-4035

Emergency Home Energy Assistance for the Elderly Program (EHEAP):

Assistance for home energy emergencies to qualified, low income households with at least one person age 60 or older.  allianceforaging.org – Countywide 305-670-4357 or 800-963-5337

Florida DCF- Adult Protective Services:

Protective services for  elderly & disabled adults, protective payee accounts, supportive services. myflfamilies.com – Statewide 800-962-2873

JOY Center (Just Older Youth, Inc.):

The teen center for people over 50. Programs and services meet social and emotional needs, promote mental and physical wellness, and stimulate creativity and intellectual interests.  justolderyouthinc.org – Upper Keys 

Kindred Hospice:

Hospice care and Memory Care Program for Alzheimers and other forms of dementia. kindredhealthcare.com – Upper Keys 305-451-7005, 866-546-3733

Monroe County Nutrition Program:

Congregate meals/ nutrition  sites, home delivered meals, Senior Centers, community volunteer opportunities.  monroecounty-fl.gov – Key West 305-292-4522

Monroe County Social Services:

On-going emergency food assistance, home delivered meals, homemaking, respite, personal care, chores, computers and wifi.  monroecounty-fl.gov  – Countywide 305-292-4408

Monroe County Transit:

Senior and disability-related transportation program, no fee for citizens 60 and older, door-to-door services, do not provide transport from Key-to-Key except in the Middle Keys.  monroecounty-fl.gov/142/Transportation – Key West 305-292-4424

National Council on Aging’s Benefits Enrollment Center:

Assistance applying for SNAP food assistance, Medicaid, and Medicare Savings Program. https://becs.benefitscheckup.org/welcome – Countywide 305-671-6356; Spanish 305-671-6376

Older Americans Advisory Board:

Provides the Monroe County Board of Commissioners input on local issues affecting older residents.  monroecounty-fl.gov – Countywide 305-853-0907

Parkinson's Support Group:

Monthly Key West Support Group meetings, call for information.  Key West 305-395-2897

Poinciana Gardens Senior Community:

Independent and assisted living studio, 1 or 2 bedroom units for seniors over 50.  KeyWestSeniorLiving.com – Key West 305-440-3191

Retired Senior Volunteer Program (RSVP):

Volunteer matched with an agency of their choice to use their talents and build social network. nationalservice.gov/programs/senior-corps800-942-2677

Senior Companions Program:

Senior companions 55 and older help  adults who have difficulty with tasks such as shopping and paying bills. nationalservice.gov/programs/senior-corps800-942-2677  

SHINE- Florida SHIP/SMP:

Free and unbiased info about Medicare and related plans, plan comparison, appeals and more.  floridashine.org – Countywide 305-671-6356; Spanish 305-671-6376

VITAS Healthcare:

Hospice care and related services. vitas.com – Upper Keys 305-853-0367

 

Alpha Behavior Solutions:

Offers applied behavior analysis, or ABA therapy, to increase the independence of children and adults and to reduce behaviors that interfere with overall functioning.  alphabehaviorsolutions.com – Key West  954-559-7987

Center for Independent Living of the Keys (CILK):

Supportive  services to disabled individuals, recreational activities, counseling, finance support, case management, education & advocacy, information and referrals  floridacils.org – Key Largo 305-453-3491

Early Steps Southernmost Coast, Benchmark Human Services:

Early intervention services to eligible infants and toddlers with significant delays or a condition likely to result in a developmental delay.  Key West 305-929-8705 

FK Council for People with Disabilities:

Provides ADA assistance, advocacy and services for people and families in Monroe County with disabilities. monroecounty-fl.gov – Countywide 305-292-4591

Florida Division of Vocational Rehabilitation:

Employment services  for people with mental or physical disabilities.  rehabworks.org –Upper Keys 305-453-1271, Middle & Lower 305-289-6174

Florida Elks Children’s Therapy Services

A not-for-profit organization provides FREE Occupational Therapy and Physical Therapy services to children (birth to 18 years) in Florida who do not have access to these therapies through another means.  floridaelks.org/children – Upper and Middle Keys 954-805-8297

Monroe Association for ReMARCable Citizens:

Supported living &  employment services for adults and families with disabilities.  marchouse.org – Key West 305-294-9526, Tavernier 305-852-3282

Monroe County Emergency Management Special Needs Registry:

Transportation and sheltering assistance to persons with special needs during evacuations, as a last resort. To be a part of the program and screened for elligibility, you must preregister.  monroecountyem.com/148/Special_Needs_Registry – Countywide 305-292-4591

Parkinson's Support Group:

Key West Support Group meetings, call for information. – Key West 305-296-9814

The Pinnacle Group:

Providing Applied Behavior Analysis (ABA) services to individuals with autism and other developmental disabilities. the-pinnacle-group.com – Countywide 772-633-3205 

Greyhound Lines USA: 

Arranged pick ups and drop off's from Miami to Key West. greyhound.com305-296-9072, 800-231-2222 

Guidance/Care Center-Middle Keys Transportation: 

GCC provides transportation services and is the designated Community Transportation Coordinator (CTC) for Monroe County, responsible for administering a countywide system of transportation for all Monroe citizens who are transportation disadvantaged. For transportation information or to schedule a ride, call: 305-434-7660, Option #2 gcmk.org

Key West Transit: 

Provides city bus routes in Key West, the Duval Loop, the Lower Keys Shuttle and Park n Ride (Old Town Garage).  kwtransit.com  – Key West to Marathon 305-600-1455 for arrival information or  text "kwest <stop#>" to 41411 

Keys Shuttle:

Driving from the Miami and Ft Lauderdale airports servicing the Florida Keys.  The service operates every single day.  keysshuttle.com305-289-9997 or 888-765-9997

Medicaid Transportation:

Medicaid covers non-emergency transportation services for Medicaid eligible recipients who have no other means of transportation available to Medicaid covered services. Medicaid also covers medically necessary emergency ground or air ambulance transportation. Some limits apply. Call your health plan or the Medicaid Helpline at 877-254-1055.

Miami-Dade Transit:

Dade-Monroe Express (Florida City to Marathon). miamidade.gov/transit305-468-5900

Monroe County Transit:

Senior and disability-related transportation program, no fee for citizens 60 and older and nominal fee for others, door-to-door services within one of four 'zones' in the Keys.  monroecounty-fl.gov//142/Transportation –  Countywide 305-292-4424

Monroe County Veteran's Affairs:

Transportation to the Miami VA for a veteran with an appointment, 305-295-5159benefits.va.gov/benefits – Veteran's Benefit Office: Key West 305-295-5150, Key Largo 305-453-8777