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Florida Keys Community Resource Guide

 

United Way of the Florida Keys compiled and produced this Community Resource Guide for the convenience of Monroe County residents. 

Updates to Health and Human Services in light of the COVID-19 pandemic should be emailed to us and we will update them in the COVID-19 listings as quickly as possible.

Please check back regularly as we add more information. The following centers are open and enrolling students, unless otherwise specified.  

Early Learning Coalition

  • First responders and health care workers can apply for priority in childcare services for 90 days. The application and guidelines are available on our website www.elcmdm.org.  Applications are available online or by emailing ELC.  
  • Thirteen child care centers are currently open, and three family day cares are open. Others are planning on opening between now and June 1 depending on when County enters Phase 2.
  • Anyone needing services should contact the Call Center at 305-646-7220 to be connected with a Team Member, who will work with them to address their needs. Parents can request a list of available providers from their Child Care Resource and Referral unit at 305-646-7220. Availability is limited.

Upper Keys Options

  • Burton Memorial Childcare Development Center, Tavernier, has openings
  • Dolphin Montessori centers, Key Largo
  • Islamorada Child Care, accepting infants to 4 years old.  305-910-7228, IslamoradaChildCare.com
  • Founder's Park, Islamorada, Summer Small Group Activites. Begins June 30th $10 per session every Tuesday, Thursday and Saturday. Pre-registration required, no same day registration. Contact Justin Haggerty, justin.haggerty@islamorada.fl.us or the Park Office at 305-853-1685.
  • Key Largo School, Summer Rec Program, registration is June 27th. 9am-2pm with free breakfast and lunch. Program runs July 13-31. Must have completed kindergarten in 2019-2020 school year, 305-453-1255.
  • Marine Lab, Key Largo, Full-Day Summer Camps plus Virtual Programs, for 4th through 8th  grade, 305-451-1139, marinelab.org/
  • St Justin the Martyr Preschool, Key Largo
  • St James Children Center, Islamorada, accepts children ages 2 1/2 to 5, opens July 2020 with a waitlist, email for information
  • Upper Keys YMCA, Key Largo, Summer Camp opens June 1st. Call 954-607-1155 to sign-up.   Providing virtual access to group fitness classes on the go and resources for kids to learn even when school’s out. Visit ymcasouthflorida.org/virtual-ymca/ for more information.

Middle Keys Options

  • Community CO-OP, Marathon 305-743-3517
  • Crane Point, Marathon, summer camp openings
  • Dolphin Day Camp, Grassy Key, Ages 7-10, dolphins.org/dolphinday_camp, 305-289-1121 x 231
  • Grace Jones Community Center, Marathon
  • Kreative Kids Christian, Marathon, 305-743-7165
  • Marathon Lutheran School, Marathon, 305-735-4762 
  • Marathon Rec Center,  limited openings for 8-15 year olds, 305-743-4164.
  • Pigeon Key Foundation And Marine Science Center Summer Camp, day camps for ages 8-16, overnight camps for ages 10-16, pigeonkey.net/education/summer-camp/.
  • The Art Studio, Marathon, summer art camp. Camp sessions for ages 5-7 and 8+. Sign up now by emailing jesse@theartstudiomarathon.com or by calling 305-289-9013.

Lower Keys Options

  • Banana Cabana Academy, Key West
  • Boys & Girls Club, Key West, 7:30 am to 6 pm for ages 5 to 18
  • Camp Bravo at Waterfront Playhouse,  ages 7-18, keyscommunityschoolofthearts.org
  • Coral Camp, Key West, summer camp openings. Given COVID-19, camp is scheduled to operate as normal but is being closely monitored and could change. ReefRelief@gmail.com
  • Florida Keys Eco-Discovery Center, children in kindergarten through 5th grade on the third Saturday of each month, 305-809-4750, FKEDC@noaa.gov 
  • Grace Lutheran School, Key West, summer camp
  • Inez Martin Childcare Center, Key West
  • Key West Art & Historical Society, summer camp opening
  • Key West Police Athletic League, kids summer camp, Monday through Friday 8am to 5pm, 305-204-4858, keywestpal.com
  • Key West Sailing Campkeywestsailingcenter.orgkwsceducation@gmail.com and/or call Instructor Heidi Ruse: 804-832-4731
  • Key West Sports Academy, summer camp openings
  • Lighthouse Christian Academy, Key West, 305-292-5582, lcachildcare.com
  • Mariner Summer Camp at Basilica School Key West, June 8-July 31, basilicaschoolkeywest.com
  • Montessori Childrens School, Key West, 305-294-5302, montessorikeywest.com 
  • NAS Childcare Center, Key West
  • Temple Christian Pre-School, Inc, Key West
  • Wee Care, Key West, currently open, 305-414-8570, weecare@weecarekeywest.com

Keys-wide Virtual Camps

 

We have assembled some links and tips to help you as you apply for unemployment assistance. 

Residents needing assistance with the paper application may email ApplicationAssistance@KeysUnitedWay.org and a volunteer will be able to assist.  

Paper applications are available throughout Monroe County at the libraries and government centers.  

Below the daily list of options that are open to all, see the school district meal program and Keys-wide programs specifically for seniors and children.   

Pantries and Meals, by Day of the Week, as of June 1

Monday

  • Treasure Village Montessori,  Produce Boxes, 4-6 pm, 86731 Overseas Hwy, Islamorada
  • St. Justin the Martyr Church, Pantry, 3:00 pm – 5:30 pm, 105500 Overseas Highway, Key Largo
  • Church of the Nazarene, Pantry, 3:30 pm – 5:30 pm, 100390 Overseas Highway, Key Largo
  • Burton Memorial United Methodist Church, Pantry, 9:00 am – Noon, 93001 Overseas Highway, Tavernier
  • KAIR, Pantry, 9:00 am – Noon, 3010 Overseas Highway, Marathon
  • St. Peter Catholic Church, Pantry, 9:30 am – Noon, 31300 Overseas Highway, Big Pine Key
  • Lower Keys Chamber, Meals to Go, 11:00 am – 2:00 pm, 31020 Overseas Highway, Big Pine Key
  • FKOC Loaves and Fishes, Pantry, 9:00 am – 4:00 pm, 2221 Patterson Avenue, Key West
  • SOS, Pantry, preassembled bag distributions, 9:30am-6pm, 5640 Maloney Avenue, Key West

Tuesday

  • Burton Memorial United Methodist Church, Pantry, 5:00 pm – 7:00 pm, 93001 Overseas Highway, Tavernier
  • First Baptist Church of Islamorada, Pantry & Meals to Go, 5:00 pm – 7:00 pm, 81201 Overseas Highway, Islamorada
  • Brutus Seafood, Produce Boxes, 5:00 pm – 7:00 pm, 6950 Overseas Hwy, Marathon
  • KAIR, Pantry, Noon – 3:00 pm, 3010 Overseas Highway, Marathon
  • Lower Keys Chamber, Meals to Go, 11:00 am – 2:00 pm, 31020 Overseas Highway, Big Pine Key
  • SOS, Pantry, preassembled bag distributions, 9:30am-3:30pm, 5640 Maloney Avenue, Key West

Wednesday

  • First Baptist Church of Key Largo, Pantry, 5:00 pm – 7:00 pm, 99001 Overseas Highway, Key Largo
  • Burton Memorial United Methodist Church, Pantry, 9:00 am – Noon, 93001 Overseas Highway, Tavernier
  • St. Peter Catholic Church, Pantry, 9:30 am – Noon, 31300 Overseas Highway, Big Pine Key
  • Lower Keys Chamber, Meals to Go, 11:00 am – 2:00 pm, 31020 Overseas Highway, Big Pine Key
  • SOS, Pantry, preassembled bag distributions, 9:30am-3:30pm, 5640 Maloney Avenue, Key West

Thursday

  • Burton Memorial United Methodist Church, Pantry & Meals to Go, 5:00 pm – 7:00 pm, 93001 Overseas Highway, Tavernier
  • Kirk of the Keys Presbyterian Church, Meal Bags to Go, 5-7 pm, 8877 Overseas Highway, Marathon
  • KAIR, Pantry, 9:00 am – Noon, 3010 Overseas Highway, Marathon
  • Lower Keys Chamber, Meals to Go, 11:00 am – 2:00 pm, 31020 Overseas Highway, Big Pine Key
  • Big Coppitt First Baptist Church, Pantry, 2:00 pm – 6:00 pm, 200 Avenue F, Big Coppitt Key
  • Garbo's Grill, Meals to Go, 2:00 pm – 4:00 pm, 409 Caroline Street, Key West
  • SOS, Pantry, preassembled bag distributions, 9:30am-6pm, 5640 Maloney Avenue, Key West
  • Mangrove Mike's, Produce Boxes, 2:00 pm - 4:00 pm, 82200 Overseas Hwy Islamorada
Friday
  • KAIR, Pantry, 9:00am – Noon, 3010 Overseas Highway, Marathon
  • Lower Keys Chamber, Meals to Go, 11:00 am – 2:00 pm, 31020 Overseas Highway, Big Pine Key
  • FKOC Loaves and Fishes, Pantry, 9:00 am – 4:00 pm, 2221 Patterson Avenue, Key West
  • SOS at Islamorada Moose Lodge, Pantry, 10:00am – 1:00pm, 81573 Overseas Highway, Islamorada, (bikes and walk-ups allowed)
  • Key Lime Products, Produce Boxes, 12:00 pm - 2:00 pm, 95231 Overseas Highway, Key Largo

Saturday

  • Key Lime Products, Produce Boxes, Noon – 2:00 pm, 95231 Overseas Highway, Key Largo
  • Mangrove Mike’s, Meals to Go (Produce Boxes only after May 30), 11:00 am – 1:00 pm, 82200 Overseas Highway, Islamorada
  • Brutus Seafood, Produce Boxes, 11:00 am – 1:00 pm, 6950 Overseas Hwy, Marathon
  • Lower Keys Chamber, Meals to Go, 11:00 am – 2:00 pm, 31020 Overseas Highway, Big Pine Key
  • MCC Cooking with Love, Grocery Delivery for Homebound, 10:00 am – 1:00 pm, Delivery throughout Key West
  • Gary the Carpenter, Meals to Go, 11:00 am – 4:00 pm, 800 Simonton Street, Key West

Sunday

  • American Legion Post 154, Meals to Go, 1:00 pm – 3:00 pm, 4115 Overseas Highway, Marathon 
  • Lower Keys Chamber, Meals to Go, 10:00 am – 12:00 pm, 31020 Overseas Highway, Big Pine Key

School District Meals - No Meals June 1-5

Monroe County School District

The school district is providing free "grab and go" lunches and breakfast for the next day.  Meals are available to all children 18 & younger.  Drive up service ONLY.  Students DO NOT  need to be present in-order for their parents or guardians to pick up meals.  Service at ALL LOCATIONS will be from 11am to 12pm Monday, Wednesday, and Friday. Meals for all seven days will be provided on those three days. MCSD Mobile Meal Service is providing services at the following locations and arrival times:

Key Largo Meal Delivery:

  • Samson Road/Hammock Trails 11:00 am – 11:20 am
  • Jenny/Janet 11:30 am – 11:50 am

Marathon Meal Delivery:

  • Eastwind Apartments 11:00 am – 11:20 am
  • 15th Street Ocean 11:30 am – 11:50 am

Key West Meal Delivery (home school – HOB):

  • Porter Place (White Street near Housing Office) 11:00 am – 11:20 am
  • George Allen Apartments (behind Office near Playground) 11:30 am – 11:50 am
  • Corner of Truman/Emma (home school - Key West High) 11:00 am -11:45 am

Check their latest delivery routes here.

For more information in CreoleSpanish or English, click here.

Keys Wide

Florida Keys Healthy Start Coalition

Healthy Start is currently able to help with formula, breastfeeding support and emergency toddler nutrition. They are also offering breastfeeding support and nutrition support through secure, private virtual meetings. The team is always available by phone to provide information, support, assistance and guidance for pregnant women and families in need. 
 
Please call 305-293-8424, email, reach out through social media, or chat on their website to reach any Coalition representative or to request assistance. Updates will come weekly as new community programs are created. See KeysHealthyStart.org for updates and a complete listing of their programs and services.

Monroe County Social Services

Home delivered meal service for seniors will continue as usual. For changes, please see monroecounty-fl.gov/socialservices.

Monroe Women, Infants, and Children

The Florida Department of Health in Monroe County’s WIC (Special Supplemental Food Program for Women Infants and Children) offers food/nutrition/breastfeeding assistance to low income pregnant women or families with infants or children under the age of 5 years who reside in Monroe County. Those individuals/families who meet this criteria and are experiencing a loss of income due to the COVID-19 crisis are encouraged to sign up for WIC to help with food costs. Families that meet this criteria and are currently receiving unemployment or Medicaid benefits automatically qualify financially for WIC benefits. Others will need to provide proof of income and/or explain income loss to qualify.
 
For more information or to apply:  Key West area—call 305-676-3852 and upper keys call 305-676-3933. (During the COVID-19 Pandemic, all applications will be done by phone and necessary documents can be faxed or emailed, please do not come to the WIC office).

AH Monroe 

Virtual Operations until further notice;  all services will continue via phone, drop box, and mail – contact 305-296-6196. Staff will continue to report to offices at this time.

Help can be requested for mortgage, rent and essential utilities IF you are living with an HIV/AIDS diagnosis. You do NOT have to be an AH Monroe client to apply. To begin the process, contact Mary Tucker at one of the numbers listed on their flier, or via e-mail at mary.tucker@ahmonroe.org. She’ll start the completely confidential certification and qualification process, and those who meet the criteria will receive prompt funding. 

Advocate Program:

This program offers veterans support services to transition out of  homelessness, and is also offering COVID-19 rental assistance for veterans.  advocateprogram.org – Miami 786-227-5842 

Alice's Kids 

Families with High School seniors missing out on graduation celebrations can reach out to Alice's Kids via their facebook page or via their website, and they will send a $75 Amazon card, OR pay for a celebratory dinner, Or pay for a "Congrats Graduate!" sign, OR pay for caps and gowns.

Baptist Health

Care on Demand 24/7, offered by Baptist Health. Download the Care On Demand app and see a doctor today.  

FREE Visit - Code CARE19

By using this free and easy service, you are doing your part to reduce possibilities of sharing germs.

Catholic Charities

Catholic Charities is temporarily suspending in-person and walk-in services at this time, and the rental assistance program is temporarily on hold.  

Centro Campesino

Centro Campesino is providing assistance with utility or rent bills to low income residents. Cases will be made BY APPOINTMENT ONLY, from Monday to Friday, 8am - 5pm at 951 Caroline Street, Suite 206-3, Key West, FL 33040.

For more information or to schedule an appointment, please contact: Tammy Morgis / (305) 453-6083 / tmorgis@ccfcfl.org. Assistance will be allocated based on income level.

Center for Independent Living (CIL) of the Keys

For the health and safety of all, no walk-ins at this time.  Operations continue during business hours, 8:30 am - 5:00 pm, but day-to-day activities will be managed by appointment or remotely. 

Client assistance via phone (305) 453 3491, text (305) 879 2434, email wipaflkeys@cilofthekeys.org or Facebook messenger at facebook.com/Center-for-Independent-Living-of-the-Keys. Messages and emails will be returned as soon as possible. 

Christina's Courage

Christina’s Courage continues to provide services for sexual assault survivors. They will still provide forensic exams following assaults, and are providing advocacy and therapy over telehealth and telephone based on the need of the survivor. For questions, please call Rita at (305) 916-0673.

City of Key West

In the interest of public safety, economic stability and long-term recovery, The City of Key West on Sunday issued State of Local Emergency 2020-05, which implements additional protective measures for essential businesses and separation requirements for individuals diagnosed or reasonably believed to be infected with COVID-19. Details of the directive require masks and sanitation in essential businesses.
 
Due to the presence of counterfeit reentry stickers, the Monroe County Sheriff’s Office has begun stopping vehicles with reentry stickers at the checkpoint. Motorists with no additional documentation to prove they have a viable reason to be in the Keys will be reminded that the Florida Keys are closed to visitors, and they will be turned around.
 
City of Key West Transit is suspending bus services until further notice.
 
The City of Key West remains under a State of Local Emergency. All previous directives remain in effect.

Community Health of South Florida Inc. (CHI)

CHI is now offering both Viral COVID-19 Testing and the Antibody Test.  The test is free and by appointment only.  Call (305) 252-4820.
 
For the viral test you must meet testing criteria:
  • Have recently traveled to any of the high-risk countries
  • Have been in contact with someone who has COVID-19
  • Are experiencing fever, cough or shortness of breath
You do not need to meet criteria for the antibody test. But you must first complete a Consult* by a CHI provider either in person or via telehealth. Consult/Telehealth is covered by most insurances including Medicaid, Medicare and Private Insurance; sliding fee income-based scale for uninsured.
 
CHI Keys Testing Locations
 
MARATHON - CHI Marathon Health Center, 2805 Overseas Highway, Marathon, FL 33050
  • Drive-through only for viral test. Saturdays from 11am to 12:30pm.
  • Antibody test in Health Center after Consult*. Tuesday – Saturday during Health Center hours.
KEY WEST - Fredrick Douglas Community Center Gym, 111 Olivia Street, Key West, FL 33040
  • Walk-up viral test or antibody test after screening. For viral testing a Consult* by a CHI provider either in person or via telehealth is required.
TAVERNIER- CHI Tavernier Health Center, 91200 Overseas Highway, Unit 17, Tavernier, FL 33070 
  • Antibody testing in Health Center only after Consult*
  • Tuesday-Saturday during Health Center hours.
CHI’s health centers remain open during this time as patients are being screened at the entrance for COVID-19 as a precaution for safeguarding the general patient population. Those with symptoms are not allowed inside so that primary care, behavioral health, dental, OB/GYN, pharmacy, vision, radiology and urgent care visits can continue (only emergency dental visits will occur at this time).
 
Continuum of Care (COC)

No changes.

Cooking with Love through Metropolitan Community Church

Still doing meal and grocery deliveries for seniors and shut-ins in the Key West and Stock Island area.  305-294-8912.

Domestic Abuse Shelter

The Emergency Domestic Violence Shelter is still open, but they are only accepting residents of Monroe County. Outreach Advocates are still conducting phone meetings with survivors and are able to make arrangements if there are individual needs that they may have. Check out their flyer for more details.

Voice call 24/7 hotline: 305-743-4440.

Text message 24/7 hotline 305-240-0105.

If you are in danger and can't call 911, text "HOPE" along with your location to 305-240-0105 to have law enforcement dispatched.

Visit www.domesticabuseshelter.com for more information.

Florida Keys Children's Shelter

Florida Keys Children’s Shelter is still providing all residential and nonresidential services.

Florida Keys Council of the Arts

The Audubon House & Tropical Gardens in partnership with the Florida Keys Council of the Arts, and sponsored by the Mitchell Wolfson Family Foundation, has launched a fund for local artists to receive assistance. This artist relief fund offers stipends of up to $500.00 per applicant. 
 
In line with the Mitchell Wolfson Family Foundation’s mission, the fund is set to support a community enriched with art. All genres of artists - including visual, performing and literary, and street performers - who live in Monroe County may submit an application through The Florida Keys Council of the Arts website, www.keysarts.com. Funds will be distributed on a rolling basis and applications will be open starting April 22, and are due no later than May 4, 2020.

Florida Keys Healthy Start Coalition

All in-person group meetings have moved to virtual platforms: virtual education activities such as craft time, storytime, field trips, move & groove, snack time, and family fun activities are being offered throughout the week on the Coalition's social media pages. Breastfeeding support, childbirth education, toddlers say "hello", and new parent support classes are being offered through secure, private virtual meetings. Links can be obtained through social media, website, or by emailing info@keyshealthystart.org. The Florida Department of Health in Monroe County's Healthy Start program continues to serve clients virtually or telephonically. FKHSC administrative and program offices are closed, but the team is always available by phone to provide information, support, assistance, and guidance for pregnant women and families in need.
 
They are currently able to help with: transportation to prenatal/infant medical services, emergency diapers, formula, breastfeeding support, emergency toddler nutrition, child safety needs, and referral to other community services. Please call 305-293-8424, email info@keyshealthystart.org, reach out through social media, or chat on their website to reach any Coalition representative or to request assistance. Updates will come weekly as new community programs are created. Check their website at KeysHealthyStart.org for updates and a complete listing of their programs and services.

Florida Keys Outreach Coalition 

FKOC's Quick Assist program is offering assistance of up to $250 to households/families to pay for essential needs such as food (gift cards to meet special dietary needs), childcare for essential employees (healthcare workers, etc.), limited necessary medical care, prescriptions, and critical safety net services.  These services can be accessed by calling 305-295-7741 in the Lower Keys and 305-916-5454 in the Middle to Upper Keys.  

Good Health Clinic

Providing help with prescription and medical expenses for those in need.

Guidance/Care Center

As a critical need facility, they remain open at all sites for services during normal hours. Walk in crisis: 8-5 pm Monday thru Friday in Key Largo & Key West, or 24 hours at the Marathon site.  The crisis number for all Monroe County Residents is 305-434-7660 #8.  View their brochure.  
 
Middle Keys Transportation is still providing dialysis and other critical medical transport and other support trips (grocery shopping), Monday-Friday. Residents qualify based on age of 60+, income or disability. For more information, call 305-434-7660 #2
 
Outpatient group therapy is cancelled and moved to individual therapy, available via Telemed.
 
Personal Growth Center in Marathon is closed and contact for this program will be by phone.
 
Independence Cay

Still providing a soup kitchen and transitional housing but the process has changed for the soup kitchen, in order to keep everyone safe.

JOY Center in the Upper Keys

The Joy Center continues to offer our programs every Wednesday through Zoom. Any senior is welcome to join. The easiest way to connect with us is to get the email on our Facebook page: facebook.com/justolderyouthinc.
 
Each week the new schedule is posted as a link with details on how to connect. 

KAIR

KAIR is offering assistance of up to $250 to households/families to pay for essential needs such as food (gift cards to meet special dietary needs), childcare for essential employees (healthcare workers, etc.), limited necessary medical care, prescriptions, and critical safety net services. 

Still providing perishable and non-perishable food for Middle Keys residents five days a week but the process has changed in order to keep clients and volunteers safe.  Please call 305-743-4582.

As a partner of the Miami Diaper Bank, residents in Marathon can get diapers from KAIR.

Keys AHEC

Keys AHEC Health Centers is now offering Telehealth Medical Visits right from your Home. Patients may stay at home and have their health visit conducted via our HIPAA compliant video system. Telehealth visits may be done from your computer or smartphone. To set up an appointment or to learn more,  Call (305) 743-7111 ext 210 or email jennifer@keysahec.org.

For more information on what a virtual visit looks like, check out their flyer here. For health centers summer hours, click here.

Legal Services of Miami-Dade and Monroe

Clients can apply for services online at legalservicesmiami.org from computers or mobile devices in addition to applying by phone (866-686-2760). More details available here.

Living Springs Counseling

Now offering HIPAA Compliant Video Counseling. Clients will need a phone, tablet or computer that has internet access. 

Long Term Recovery Group (LTRG)

Volunteer village is closed. 

MARC House in the Upper Keys

NOT accepting donations and thrift store is closed until further notice.  

Monroe County Board of County Commissioners 

The Monroe County BOCC has compiled a helpful list of resources, covering:

Arts and Cultural Organizations Assistance Programs

Individual Cash and Non-Cash Assistance

Federal Agency Websites for COVID-19 Releated Responses and Resources

Housing-Related COVID-19 Benefits per the CARES Act

Outline of Benefits, Programs, and Resources for all Stakeholders per the CARES Act and Families First Act

Paycheck Protection Program

Employee Paid Sick Leave and Expanded Medical Leave Benefits per the Familis First Act

Assistance Programs for Small Businesses, 501(c)(3)'s, Sole Proprietors, and Independent Contractors Impacted by COVID-19

Unemployment Assistance Program per the CARES Act

Monroe County Health Department

The Florida Department of Health in Monroe County is offering the following services by appointment only until further notice.
 
WIC
  • For Key West, call 305-676-3852.
  • Marathon and Tavernier, call 305-676-3933
Immunizations
  • Offered at the Gato Building (1100 Simonton St, Key West) and Roth Building (50 High Point Rd, Tavernier) by appointment only.  Call 305-293-7500
Healthy Start
  • Protecting among the most vulnerable in our population—babies, Healthy Start services will be offered telephonically.  Visitations will be to the client’s home.  Call 305-676-3841.
Vital Statistics
  • Birth and death records, call 305-676-3840.  Applications accepted M-F from 8am to 4pm by appointment only.
Environmental Health
  • Onsite sewage treatment and disposal system programs, water sampling, facilities programs, and sanitary nuisance complaints, call 305-676-3941 or email.
ADAP
  • Clients who currently pick up meds from the health department will be delivered by appointment instead. Call: 305-619-2998 or 305-676-3811; State Helpline: 844-381-2327
Other Services
  • Epidemiology, STDs, HIV/AIDS, hepatitis, family planning, and tuberculosis, call the mainline 305-293-7500. 
 

Monroe County School District

Parent Support Group: Parents can email the Monroe County District Lead School Social Worker Erin Williams at erin.williams@keysschools.com if interested and she will send them an agreement to sign and return. She will then assign them to a group, each led by one of the school social workers. The social worker will get in touch with group members and set up the first session. Sessions will be via Google Meet and will also be available in Creole and Spanish. If you come across a parent that does not have internet or is not comfortable with Google Meet, please have them call or text Erin via her google voice number (305-563-6987) and she will provide them with a call in number for the session. For more information, check out their Parent Support Group flier.

Monroe County Social Services

Monroe County Transit is still running at full capacity. For changes in Social Services, please see monroecounty-fl.gov/socialservices.

Monroe Women, Infants, and Children

The Florida Department of Health in Monroe County’s WIC (Special Supplemental Food Program for Women Infants and Children) offers food/nutrition/breastfeeding assistance to low income pregnant women or families with infants or children under the age of 5 years who reside in Monroe County. Those individuals/families who meet this criteria and are experiencing a loss of income due to the COVID-19 crisis are encouraged to sign up for WIC to help with food costs. Families that meet this criteria and are currently receiving unemployment or Medicaid benefits automatically qualify financially for WIC benefits. Others will need to provide proof of income and/or explain income loss to qualify.
 
For more information or to apply:  Key West area—call 305-676-3852 and upper keys call 305-676-3933. (During the COVID-19 Pandemic, all applications will be done by phone and necessary documents can be faxed or emailed, please do not come to the WIC office).

Southernmost Homeless Assistance League (SHAL) 

Providing Sandwiches at main office, otherwise enforcing social distancing.

Star of the Sea Foundation (SOS)

SOS is providing hot lunches at the Keys Overnight Temporary Shelter Monday-Friday. Anyone can receive a meal at KOTS, and they begin serving at 12:00 PM until supplies are exhausted.

Check food page for pantry information

United Way of Collier and the Keys

No in-person VITA Tax preparation events. There is a Virtual VITA option for those with simple returns.  See details and limitations at KeysUnitedWay.org/VITA2020. Free online tax preparation for simple returns available at MyFreeTaxes.com.  

Womankind

During this time Womankind will be fully operational, providing their full range of family planning and gynecological services and limited primary care. 
  • They have added telemedicine services when appropriate.
  • They are being diligent about patient and staff safety with careful vetting of those coming into their center and the continuous and consistent disinfecting and sanitizing of all office surfaces.

Unemployment (Reemployment) Assistance

Visit FloridaJobsResources.org for more information and their FAQs regarding COVID-19 and reemployment. If you have any questions or concerns regarding the Reemployment Assistance program, please call (800) 204-2418.  Tips for applying for unemployment.

Unemployment assistance can be applied for in English, Spanish, and Creole. Please note that paper applications could potentially take longer to process than completing an online application. Click here to complete the online application for Reemployment Assistance, which is also available in English, Spanish, and Creole.

Check your eligibility for unemoployment using this infographic.

We have assembled some links and tips to help you as you apply for unemployment assistance.  Residents needing assistance with the paper application may email ApplicationAssistance@KeysUnitedWay.org and a volunteer will be able to assist.  Paper applications are available throughout Monroe County and the libraries and public buildings.  

Pandemic Unemployment AssistanceThe Federal Pandemic Unemployment Assistance (PUA) program provides unemployment benefits to those that may not otherwise be eligible under Florida’s state Reemployment Assistance program, including independent contractors and individuals who are self-employed. Individuals who have been impacted by COVID-19 and believe they may be eligible for Pandemic Unemployment Assistance, can visit FloridaJobs.org and select "File a Claim" to apply and be considered for PUA. Click here for PUA Application Process. Click here for PUA Frequently Asked Questions. Click here for COVID-19 Employment Scenarios. 

*The Florida Department of Economic Opportunity has suspended the work registration and work search requirements for Reemployment Assistance (RA) applicants.  The suspension of these requirements applies to claims filed from March 15, 2020 through May 2, 2020.

Florida Food Assistance Program (SNAP)

https://www.benefits.gov/benefit/1244 for general information, or apply online. See SNAP changes due to COVID-19.  

DCF has been also directed by Governor DeSantis to automatically supplement SNAP allotments of current recipients up to the maximum for families of the household’s size for 2 months. DCF has stated that April supplements will be issued either on April 8th or on a family’s regular staggered issuance date.  

Executive Order 20-137 (Limited Extension of Mortgage Foreclosure and Eviction Relief)

Governor DeSantis extended Executive Order 20-94, the foreclosure and eviction moratorium, until 12:01 am August 1, 2020.   The order suspends any mortgage cause of action and suspends any eviction as it relates to non-payment of rent by residential tenants due to the COVID-19 emergency.  The order does not relieve individuals from their obligation to make mortgage or rent payments.   

Multi-lingual COVID-19 Resources

Here is a directory of translated novel Coronavirus health education resources, organized in alphabetical order by language (114 languages). These translated materials are from US government entities, international non-governmental agencies, community-based organizations and other partners. Please click on the appropriate hyperlink on the Directory tab to view the material.  Depending on your browser, you may be prompted to download this file.  

Bartender Emergency Assistance Program

If you are a bartender or are the spouse/child of a bartender, and have been adversely effected by the COVID-19 pandemic, you can apply for financial assitance at https://www.usbgfoundation.org/beap-application.

Baptist Health

Baptist Health is now offering FREE online doctor visits for everyone in South Florida. Our doctors are trained to screen for COVID-19 following the latest guidelines. We can answer your questions, assess your condition and determine the best course of action.
 
The CDC recommends the use of telehealth to prevent the further spread of the novel coronavirus. By seeing a doctor virtually, you can avoid the waiting room and potentially exposing yourself and others to this contagious disease.
 
If you are not feeling well or believe you may have been exposed, download the Baptist Health Care On Demand App, sign up and have a virtual visit in minutes (use code CARE19 for the FREE visit). Doctors are available nationwide, 24/7.

Business Damage Assessment Survey

Managed by the Florida Department of Economic Opportunity (DEO), the Business Damage Assessment Survey will evaluate businesses affected by COVID-19 and the impacts the virus has had on the local economy. The information gathered allows State Government to fully assess the comprehensive impact COVID-19 is having on Florida businesses and industries, then mobilize the appropriate resources to help alleviate those pressures. Area businesses are encouraged to complete the survey, as these results inform decisions around the SBA’s Economic Injury Disaster Loan Program, the Florida Emergency Bridge Loan Program and other support resources. The Business Damage Assessment Survey can be taken online at https://floridadisaster.biz/. For inquiries/assistance with the survey, contact Emergency Support Function 18 at ESF18@em.myflorida.com.

CareConnect USA

CareConnect USA provides reliable financial helplines for families and employees. Visit https://careconnectusa.org/coronavirus-hotlines-usa/ for a list of hotlines and resources.

Centers for Disease Control

Reopening guidance for cleaning and disinfecting public spaces, workplaces, businesses, schools, and homes.

Coronavirus Aid, Releif, and Economic Securities Act (CARES)

The programs and initiatives in the Coronavirus Aid, Relief, and Economic Security (CARES) Act that was just passed by Congress are intended to assist nonprofits and small business owners with whatever needs they have right now. The Florida Nonprofit Alliance (FNA) has created a toolkit about the major programs and initiatives that are available from the Small Business Administration (SBA) to address these needs, as well as some additional tax provisions that are outside the scope of SBA.
 
Along with certain small businesses, private non-profit organizations that are a non-governmental agency or entity that currently have an effective ruling letter from the IRS granting tax exemption under sections 501(c),(d), or (e) of the Internal Revenue Code of 1954, or satisfactory evidence from the State that the non-revenue producing organization or entity is a non-profit one organized or doing business under State law, as well as faith-based organizations, are eligible to apply for SBA's Economic Injury Disaster Loans.
 
More information can be found at the Florida Non-Profit Alliance and the U.S. Small Business Association websites.

Department of Economic Opportunity- Short Time Compensation Program and Reemployement Assistance

Voluntary employer program designed to help employers maintain their staff by reducing the weekly working hours during temporary slowdowns instead of laying off employees. If an employer establishes a Short Time Compensation Plan and an employee meets the qualifications to file a reemployment assistance claim in Florida, the employee will receive a partial reemployment check to supplement their reduced paycheck. For more information on requirements, please visit covid19.floridajobs.org.

*The Florida Department of Economic Opportunity has suspended the work registration and work search requirements for Reemployment Assistance (RA) applicants.  The suspension of these requirements applies to claims filed from March 15, 2020 through May 2, 2020.

Dolly Parton's Imagination Library 

Book orders for May books proceeded as normal.  

Running Goodnight with Dolly, a 10-week series of Dolly read aloud videos where the Book Lady herself will read one Imagination Library bedtime story each week.

The series can be watched using the newly created landing page, which will feature fun and inspiring music and content: https://imaginationlibrary.com/goodnight-with-dolly/

FamilyWize Prescription Program

The FamilyWize Prescription Savings Card helps to reduce the cost of prescription medication. The card has unlimited use, so you can apply it to every prescription you fill. For more information, visit their website at familywize.org and check out their fliers in English and Spanish

FEMA Disaster Unemployment Assistance

For freelancers who do not qualifiy for their state's unemployment inusrance may apply for the Federal Emergency Management Agency (FEMA) Disaster Unemployment Assistance (DUA) by using the form here.

Florida Department Agriculture and Consumer Services' (FDACS)

Families can locate free meals for children under 18 through the Florida Department of Agriculture and Consumer Services’ (FDACS) Summer BreakSpot website. For most sites, no application is required.

Florida Department of Revenue

The Florida Department of Revenue has issued emergency orders pertaining to property tax and sales tax due dates. Please visit their Media page for more information. For more information regarding sales tax due dates, visit the General Tax Administration Program COVID-19 webpage.

Florida House Majority Media

List of go-to resources from agencies providing assistance and answering questions concerning COVID-19, visit floridahousemedia.gov.

Florida Small Business Emergency Bridge Loan

See FloridaDisasterLoan.org for more information.

IRS

Federal tax deadline extended from April 15th to July 15th, 2020. For more information, visit www.irs/coronavirus.

What you need to know about the Economic Impact Payments, in English and Spanish. Here is a handy flyer that you can print and share.

There have been significant enhancements to the “Get My Payment” tool to deliver an improved experience for Americans eligible to receive Economic Impact Payments. Visit https://www.irs.gov/newsroom/irs-enhances-get-my-payment-online-application-to-help-taxpayers to learn more.

Low Income Home Energy Assistance Program (LIHEAP) 

The Low Income Home Energy Assistance Program (LIHEAP) helps keep families safe and healthy through initiatives that assist families with energy costs.  Monroe County Social Services may be able to help if you are having trouble paying your energy bill. They administer LIHEAP (Low Income Home Energy Assistance Program) and EHEAP (Elderly Home Energy Assistance Program). To find out if you are eligible, call (305) 292-4408.

Medicare and Medicaid

For general info and updates on Medicare, visit their Coronavirus web page

Medicare Telehealth

Expanded Medicare telehealth coverage will enable beneficiaries to recieve a wider range of healthcare services from their doctors without having to travel to a healthcare facility, including; office visits, mental health counseling and preventive health screenings. Beneficiaries will be able to receive services in any healthcare facility including a physician's office, hospital, nursing home, or rural health clinic, as well as from their homes. Patients can access their doctors using a wider range of communication tools including telephones that have audio and video capability. 

Telehealth services are paid under the Physician Fee Schedule at the same amount as in-person services. Medicare coinsurance and deductible still apply for these services.

MusicCares Emergency Financial Assistance

MusiCares is the Emergency Financial Assistance Program that provides critical funds for music people struggling with financial, medical or personal crises. This program offers financial assistance for medical expenses including doctor, dental and hospital bills, prescriptions, addiction recovery treatment, psychotherapy, treatment for HIV/AIDS, Parkinson's, Alzheimer's and other critical illnesses, as well as basic living expenses such as rent and utilities. Fill out this form and email the required documents MusiCaresRelief@MusiCares.org.

Musicians Foundation Financial Assistance

All professional musicians, regardless of their genre or instrument, can apply for themselves or a family member if they meet the qualifications listed below. Applications may also (but not additionally) be submitted by a friend or family member on behalf of a musician in need. Visit https://musiciansfoundation.submittable.com/submit to apply.

Paycheck Protection Program for Small Businesses

U.S. Senator Marco Rubio, Chairman of the Senate Committee on Small Business and Entrepreneurship, released an FAQ document in English and in Spanish detailing how small business owners can take advantage of the new Paycheck Protection Program (PPP), a key provision of Rubio’s bipartisan Keeping American Workers Paid and Employed Act that was signed into law as part of the Coronavirus Aid, Relief, and Economic Security (CARES) Act. Small businesses and lenders can submit questions to PPPquestions@sbc.senate.gov. Read the press release in it's entirety here.

US Department of Labor

As provided under the legislation, the U.S. Department of Labor will be issuing implementing regulations. Additionally, as warranted, the Department will continue to provide compliance assistance to employers and employees on their responsibilities and rights under the FFCRA.

Families First Coronavirus Response Act: Emergency Employee Paid Leave Rights Fact Sheet for Employers: https://www.dol.gov/agencies/whd/pandemic/ffcra-employer-paid-leave.

Families First Coronavirus Response Act: Employee Paid Leave Rights and Family and Medical Leave FAQ: https://www.dol.gov/agencies/whd/pandemic/ffcra-questions.

US Small Business Administration

Disaster assistance in response to the coronavirus.  See sba.gov/funding-programs/disaster-assistance for more information.

Small Business Owner's Guide to the CARES Act

The SBA South Florida District Office will host a series of Small Business Recovery webinars (below) to provide the latest information on how the SBA is helping small businesses with their economic recovery from the effects of COVID-19.  These webinars are free to attend. Each call is limited to the first 750 callers so dial in early.

211 of Miami-Dade and Monroe:

Provides info & referral to statewide  resources such as suicide prevention, food banks, shelters, legal  assistance & more.  Statewide, dial  2-1-1

CareerSource- South Florida:

Assistance writing resumes, job  seeking, networking and job readiness skills. careersourcesfl.com – Key Largo 305-853-3540, Key West 305-292-6762

City of Key West Parks and Recreation:

Maintained public parks,  trails and beach, free parking locations, gyms & pool schedules.  cityofkeywest-fl.gov – Key West 305-809-3769

The College of the Florida Keys (formerly FKCC):

Classes, workshops, degree & certification programs, library, computer access, student clubs and organizations.  fkcc.edu – Key West 305-296-9081

Community Foundation of the Florida Keys: 

Making Key West and the Florida Keys a better place to live now and in the future by encouraging philanthropy and matching these acts of caring to the community needs.  Cffk.org – Countywide 305-292-1502 

Monroe County Stars of Hope: 

Provides financial support to first responders and their families working in Public Safety. Key West MCSOH2018@gmail.com

Key West Business Guild:

LGBTQIA-supported network that  encourages commerce and events with local LGBTQIA-friendly  businesses.  kwbgonline.org – Key West 305-294-4603

League of Women Voters of the Lower Keys:

Dedicated to fostering  an informed, engaged electorate and to defending voters’ rights  lowerkeyslwv.org/

Monroe County Homeless Services Continuum-of-Care:

Promotes community-wide goal of ending homelessness by facilitating the  Continuum-of-Care process.  monroehomelesscoc.org – Countywide 305-440-2315

Monroe County Public Library:

Free internet, physical and digital  books & movies to lend, children’s program, community events.  keyslibraries.org – Key West 305-292-3595, Big Pine 305-872-0992,  Marathon 305-743-5156, Islamorada 305-664-4645, Key Largo 305-451-2396

Monroe County Veteran's Affairs:

For transportation to the Miami VA for a veteran with an appointment, 305-295-5159benefits.va.gov/benefits – Veteran's Benefit Office: Key West 305-295-5150, Key Largo 305-453-8777  

United Way of the Florida Keys:

Supporting Keys residents and working families through education, increased financial stability and food security.  keysunitedway.org – Countywide 305-735-1929

Weatherization Assistance Program - DEO/WAP:

A federally funded program designed to lower the energy bills for homes that fall within income guidelines. monroecounty-fl.gov/280/Weatherization-Assistance-Program-WAP – Countywide 305-292-4405

 

CareerSource Broward:

Assist individuals with disabilities purchase/repair assistive technologies damaged due to Hurrican Irma or Maria, financial assistance on a first-come basis.  careersourcebroward.com –  Countywide 954- 202-3830 ext 3120

Catholic Charities of Monroe County:

Disaster relief assistance for rental, utilities, and mortgages for those affected by Hurricane Irma.  ccadm.org – Key West 305-292-9790 

Lott Carey - NBCA Disaster Services Network: 

Disaster preparedness workshops for adults and children, mold awareness (housing & health), smoke detector installation; mental health training, family resiliency workshops, case management referrals; Pillowcase Project presentations to grades 3-5. lottcareyfl@gmail.com – Key West 239-293-9848

Monroe County Emergency Management Special Needs Registry:

Transportation and sheltering assistance to persons with special needs during evacuations, as a last resort. To be a part of the program and screened for elligibility, you must preregister.  monroecountyem.com/148/Special_Needs_Registry – Countywide 305-292-4591

Red Cross: 

Provides disaster response services, including emergency needs. redcross.org/local/florida/south-florida954-797-3829   

Salvation Army Keys Disaster Recovery: 

813-892-3342

 

Christina's Courage:

Services for survivors of sexual assault regardless of reporting intention, Sexual Assault Nurse Examiner (SANE) exams, advocacy services, and therapy. Key West 305-916-0673, Therapy Services 305-295-8839

Coordinated Victim’s Assistance Center (CVAC): 

Provides crisis intervention, education, case management, supportive services.  casa-us.org/cvac-office – Statewide 305-285-5900

Domestic Abuse Shelter of the Florida Keys, Inc.:

Emergency  housing, crisis intervention, case management. domesticabuseshelter.org – Countywide 305-743-4440, Office 305-743-5452 

Florida Coalition Against Sexual Violence: 

Emergency shelter sites,  support services, education, resource & referral, counseling services, case management. fcasv.org – Statewide  888-956-7273

Florida Dept of Children and Families - Domestic Violence:

24/7 emergency shelter, counseling, supportive services, legal services, resource and referral.  myflfamilies.com – Statewide 800-500-1119

Living Springs Counseling:

Workshops for community leaders, churches and parents reducing domestic violence in our families. Parenting workshops approved by Upper Keys Family Court for mandated parenting classes.  dolphinslivingsprings.com – Countywide 305-432-9554

Monroe County Sheriff’s Office Victim Advocate Program:

Emergency response and support services.  keysso.net – Lower 305-745-3184, Middle 305-289-2430, Upper 305-853-3211 

 

Catholic Charities of Monroe County:

Rental, utilities, mortgage assistance.  ccadm.org – Countywide 305-292-9790 

Florida Department of Children and Families (DCF):

Temporary Assistance to Needy Families (TANF).  tanfprogram.com  –  Statewide 866-762-2237

Florida Keys Outreach Coalition: 

Financial crisis support and referral.  fkoc.org – Lower Keys 305-295-7741, Upper Keys 305-916-5454 

Keys Area Interdenominational Resources (KAIR):

On-going  emergency food assistance, brown bag lunches, volunteer  opportunities.  kaironline.org – Marathon 305-743-4582 

Monroe County Social Services:

Limited rent & utility assistance, prescription drug assistance, burial/cremation assistance.  monroecounty-fl.gov – Countywide 305-292-4408

Red Cross:

Provides crisis response services, including emergency needs. redcross.org/local/florida/south-florida954-797-3829   

Salvation Army of Monroe County:

Holiday assistance, emergency financial assistance, food assistance program.  salvationarmyflorida.org – Countywide 305-294-5611

Sister Season Fund:

Limited emergency rental and utility assistance for tourism industry workers in Key West.  sisterseason.com – Key West 305-849-0991 or 305-304-9828

Social Security:

Medicare, SSDI, SSI, RSDI, Medicare Part B, Social Security.  ssa.gov – Nationwide 800-772-1213

Big Coppitt First Baptist Church:

Canned goods food pantry every Thursday, 2-6 pm.  bigcoppittchurch.org – Big Coppitt 305-294-4118

Burton Memorial Church: 

Ongoing food assistance, soup kitchen, faith-based community outreach, volunteer opportunities. bmumc.net – Tavernier 305-852-2581

Church of the Nazarene:

Farm Share site, produce and canned goods available to qualified families, distributed Mondays from 2-5 pm. Call for an appointment.  floridakeysnazarene.org – Key Largo 305-809-6173

First Baptist Church of Islamorada:

Food pantry, clothing closet, weekly community dinner, faith-based community outreach/referral program.  fbcislamorada.org  –  Islamorada 305-664-4910

First Baptist Church of Key Largo:

Emergency food assistance,  faith-based community outreach, weekly community dinner, volunteer opportunities.  fbckl.com  –  Key Largo 305-451-2265

Florida Department of Children and Families (DCF):

Federal Food Stamp (SNAP) program, referral services. myflfamilies.com – Statewide 866-762-2237

Florida Keys Outreach Coalition - Loaves & Fish Food Pantry: 

Emergency and on-going food assistance, resource & referrals.   fkoc.org – Key West 305-295-7580  

Glad Tidings Community Church:

On-going food assistance & Thanksgiving meals.  gladtidingskeywest.com – Key West 305-296-5773

Independence Cay:

Hot lunch daily, supportive services & referrals.  kaironline.org – Marathon 305-743-4582 

Inez Martin Backpack Nutrition Program:

Food sent  home with enrolled students to supplement weekend meals.  wesleyhouse.org  – Key West 305-809-5000

Keys Area Interdenominational Resources (KAIR):

On-going  emergency food assistance, brown bag lunches, volunteer  opportunities.  kaironline.org – Marathon 305-743-4582

Metropolitan Community Church:

Meals & grocery delivery for homebound individuals, holiday food baskets. mcckeywest.com – Key West 305-294-8912

Monroe County Nutrition Program:

On-going emergency food  assistance, congregate meals/nutrition sites for adults aged 60 or older, home delivered meals, Senior Centers, community volunteer opportunities.  monroecounty-fl.gov – Countywide 305-292-4522

Monroe County Social Services:

On-going emergency food  assistance, home delivered meals. monroecounty-fl.gov – Key West 305-292-4408; Tavernier 305-852-7125

SOS Foundation:

On-going and emergency food assistance, clothing distributions, daily hot meal deliveries to congregate sites for children and seniors, volunteer opportunities.  sosmission.org – Key West & Key Largo 305-292-3013

St Mary's Martha Ministry:

Providing meals daily for the homeless shelter, volunteer opportunities,  faith-based community outreach.  stmarykeywest.com – Key West 305-294-1018

St. Justin the Martyr Catholic Church:

Ongoing emergency food assistance, faith-based community outreach, affordable day care.  st-justinthemartyr.org – Key Largo 305-451-1316

St. Peter Catholic Church:

Big Pine food pantry, faith-based community outreach, volunteer services.  stpeterbpk.org – Big Pine Key 305-872-2537

WIC: 

Assistance for Women, Infants & Children, Florida Department of Health (DOH) in Monroe County.  monroe.floridahealth.gov – Key West 305-676-3852, Marathon 305-676-3975, Tavernier 305-676-3933

 

A.H. of Monroe County, Inc.:

Housing assistance, HIV testing & support, health clinics,  medical supplies, case/ care management, support groups, follow-up care.  ahmonroe.org – Countywide 305-296-6196

American Addiction Centers

American Addiction Centers is hosting free virtual 12-step AA/NA support meetings every week. For meeting times and to sign up, visit americanaddictioncenters.org/virtual-meetings. These sessions will be based on traditional 12-step meetings, hosted by a person in recovery, and topics or meeting types will vary based on the group’s preference. 
 
Also offering the ‘Salute to Recovery’ program, based in Hollywood, FL is a full rehabilitation program and a community of veterans for long-term support. The program accepts insurance, and is a VA 'Veteran’s Choice Provider'. Visit their website for more details.

American Cancer Society:

Education, research, advocacy services,  supportive groups, resource and referral, follow-up care, transportation to appointments.  cancer.org  –  Countywide 305-393-6830, Nationwide 800-227-2345

Cancer Foundation of the Florida Keys:

Assistance with rent, food,  transportation, utilities, cancer education, supportive services.  cancerffk.org – Countywide  305-294-7300

Community Health of South Florida (CHI):

Primary Care, pediatrics, OB/GYN, behavioral health services, dental and pharmacy.  chisouthfl.org – Marathon 305-743-4000,  Tavernier 305-743-0383 

Compassionate Care Hospice:

Providing hospice and palliative care services. amedisys.com – Countywide 786-329-4035

Fishermen's Community Hospital:

Diagnostic imaging, emergency services, outpatient rehab, cardiovascular services, urgent care & walk-in clinic.  fishermenshospital.org – Marathon 305-743-5533, Walk-in Clinic 305-743-2253

Florida Department of Health (DOH) in Monroe County:

HIV, TB, hepatitis, and STD clinics;  child and adult immunizations; family planning; Healthy Start; refugee health; tobacco prevention; school health; environmental health.  monroe.floridahealth.gov – Countywide 305-293-7500

Florida Elks Children’s Therapy Services

A not-for-profit organization provides FREE Occupational Therapy and Physical Therapy services to children (birth to 18 years) in Florida who do not have access to these therapies through another means.  floridaelks.org/children – Upper and Middle Keys 954-805-8297

Florida Keys Area Health Education Center (FKAHEC): 

Smoking cessation, health care screening, school health clinics,  referral services.  keysahec.org – Countywide 305-743-7111

Good Health Clinic, Inc:

Community clinic, health screening and testing, primary care, referrals & follow-up care. thegoodhealthclinic.org – Tavernier 305-853-1788, Marathon 305-946-1314

Guidance/Care Center:

Center for Wellness provides integrated health care for those 18+ with a mental health diagnosis.  Includes  screenings, physicals, preventative care, referrals and treatment of chronic conditions.  guidancecarecenter.org – Marathon 305-434-7660

Island Home Care Agency, Inc.: 

Disability & rehabilitation-related  occupational/ physical therapy, home health care nursing services.  careinthekeys.com – Key West 305-735-4460

Keys Medical Group:

Family practice, orthopedics/sports medicine, gastroenterology, pulmonology, obstetrics & gynecology, behavioral health; in multiple locations. Make appointments online at KeysMedicalGroup.com.

Kindred Hospice:

Hospice care and Memory Care Program for Alzheimers and other forms of dementia. kindredhealthcare.com – Upper Keys 305-451-7005, 866-546-3733 

Living Waters Rx Project:

Provides funding for qualifying low income participants to fill prescriptions, including  case management. dolphinslivingsprings.com – Countywide 305-432-9554

Lower Keys Medical Center:

24 hour emergency department, radiology and laboratory, urgent care, intensive care, maternity, labor and delivery, surgical services, pharmacy, women’s imaging center, behavioral health/psychiatric services, rehabilitation services, nutrition, free classes. LKMC.com – Key West 305-294-5531

Mariners Hospital:

Emergency care, critical care hospital, intensive care, lab testing, diagnostic imaging/radiology, health screening & referrals.  baptisthealth.net – Tavernier 305-434-3000 

Rural Health Network of Monroe County: 

HIV Testing, STD  screening, pregnancy testing, dental clinic, community clinic, mental health & substance abuse services, referrals.  rhnmc.org – Key West 305-517-6613

US Department of Veteran's Affairs:  

Medical health clinics.   va.gov – Key West 305-293-4863,  Key Largo 305-451-0164 

VITAS Healthcare:

Hospice care and related services. vitas.com – Upper Keys 305-853-0367 

Womankind, Inc.:

Health clinic for women, men, teens; family planning; gynecology services; STD screening & education; primary care. womankindkeywest.com – Key West 305-294-4004  

 

AARP 888-687-2277

Abuse Hotline 800-96-ABUSE (962-2873)

Alcoholics Anonymous 800-662-4357

Alliance for Aging 305-670-6500

Alzheimer’s Association of South Florida 800-272-3900

American Cancer Society 800-227-2345

American Pregnancy Hotline 800-672-2296

American Red Cross 800-RED-CROS (733-2767)

Cancer Information Service 800-4CANCER (422-6237)

Child Support Enforcement 888-369-0323

DCF Abuse Hotline 800-962-2873

Disaster Hotline (Monroe) 800-955-5504

Early Steps Southernmost Coast 888-624-7837

Elder Abuse Hotline 800-962-2873

Family Health Line of FL 800-451-2229

FEMA 800-621-FEMA (3362)

FL Bar Referral Service 800-342-8011

FL Department of Elder Affairs 850-414-2000

FL Domestic Violence Hotline 800-500-1119

FL Kid Care 888-540-KIDS (5437) TTY 800-955-8771

Gamblers Anonymous 888-ADMITIT (236-4848)

Guidance Care Center / Mental Health Crisis 305-434-7660

Healthcare.gov (ACA Insurance) 800-318-2596

Helpline of the Keys 855-883-4429 or 211 Text your ZIP code to 898211

Immigration (USCIS) 800-375-5283

LGBTQ Helpline 305-646-3600

Medicare 800-633-4227

Nat’l Child Sex Abuse Line 800-4ACHILD (422-4453)

Nat’l Suicide Prevention Line 800-SUICIDE (784-2433)

Poison Control 800-222-1222

Postpartum Support International 800-944-4773 Text 503-894-9453

Runaway Helpline 800-RUNAWAY (786-2929)

Smoking Quit Line 800-QUITNOW (784-8669)

Social Security Administration 800-772-1213

Veteran’s Assistance 800-827-1000

Veteran’s Crisis Line 800-273-8255 Ext 1 send a text message to 838255

A.H. of Monroe County:

Housing assistance, HIV testing & support, health clinics,  medical supplies, case/care management, support groups, follow-up care.   ahmonroe.org  –  Countywide 305-296-6196

Advocate Program:

Veteran support services to transition out of  homelessness.  advocateprogram.com – Miami 786-227-5842 

Catholic Charities:

Permanent, supported housing programs for disabled individuals & families, rental/utilities/mortgage assistance.  ccadm.org – Key West 305-292-9790 

FKOC Peacock Supportive Living:

Supportive living for adults with chronic mental illness, supportive services, permanent housing.  fkoc.org – Key West 305-295-8693  

Florida Keys Children's Shelter:

Runaway youth shelter, case management, food, clothing, alternative education, transportation & supportive services to youth.  fkcs.org –  Key West & Tavernier 305-852-4246

Florida Keys Outreach Coalition:

Emergency shelter, transitional & permanent supportive housing programs.  fkoc.org – Key West Men’s Program 305-295-7580, Women’s Program 305-296-8937

Guidance/Care Center - The Heron Assisted Living Facility:

A congregate, state-licensed facility in Marathon, provides supportive living services for 16 adults who have a history of serious, long-term behavioral health needs.  guidancecarecenter.org – Marathon 305-743-4129

Habitat for Humanity:

Affordable home ownership program for low to moderate income households, housing education and support. 

Independence Cay:

Emergency shelter for men, shower & laundry  facilities, transitional housing, meals, supportive services & referrals.  kaironline.org – Marathon 305-743-4582

Key West Housing Authority:

Low-income, subsidized rental housing under HUD Section 8 & Section 42.   kwha.org – Key West 305-296-5621

Keys Overnight Temporary Shelter (KOTS):

Temporary shelter,  shower facilities, supportive housing services, medical referrals.  shalkw.org/shelter – Key West 305-292-2744 

MARC Housing Program:

Housing, supportive living services & case management for developmentally disabled adults.  marchouse.org – Key West 305-294-9526

Samuel's House:

Emergency shelter, transitional & permanent  housing, resource & referral, case management, support services.  samuelshouse.org – Key West 305-296-0240

Volunteers of America:

Provides housing services to homeless veterans, case management, education/financial opportunities.  voaflorida.org/key-west – Key West 786-369-1796

 

Alpha Behavior Solutions:

Offers applied behavior analysis, or ABA therapy, to increase the independence of children and adults and to reduce behaviors that interfere with overall functioning.  alphabehaviorsolutions.com – Key West  954-559-7987

A Positive Step of Monroe County:

Idle Hands summer youth program, fatherhood initiative, case management, counseling, supportive services.  apsmc.org – Key West 305-304-1969

Bahama Village Music Program:

Musical education for children ages 6 to 16; instrument and lessons at no charge.  bvmpkw.org – Key West 305-504-7664

Boys and Girls Clubs of the Keys:

Affordable, out-of-school club for children ages 5 to 18.  bgckeys.org – Key West 305-296-2258, Big Pine Key 305-872-2400

Early Learning Coalition:

Subsidized child care, pre-school  & school readiness programs, developmental screening, training.  elcmdm.org – Key West, Marathon, Key Largo 305-296-5557 ext 2298

Early Steps Southernmost Coast, Benchmark Human Services:

Early intervention services to eligible infants and toddlers (0 to 36 months) with significant delays or a condition likely to result in a developmental delay.  Countywide 305-929-8705 

Florida Department of Children & Families (DCF):

Child abuse investigation, intake & visitations services, counseling, resource &  referral.  myflfamilies.com – Countywide 305-292-6745  

Florida Department of Health (DOH) in Monroe County:

HIV, TB, hepatitis, and STD clinics;  child and adult immunizations; family planning; Healthy Start; refugee health; tobacco prevention; school health; environmental health.  monroe.floridahealth.gov – Countywide 305-293-7500

Florida Keys Children's Shelter:

Runaway youth shelter, case management, food, clothing, alternative education, transportation & supportive services to youth.  fkcs.org – Countywide 305-852-4246

Florida Elks Children’s Therapy Services

A not-for-profit organization provides FREE Occupational Therapy and Physical Therapy services to children (birth to 18 years) in Florida who do not have access to these therapies through another means.  floridaelks.org/children – Upper and Middle Keys 954-805-8297

Florida Keys Healthy Start Coalition:

Nutrition education,  breastfeeding support, car seat assistance, childbirth education, case management.  keyshealthystart.org – Countywide 305-293-8424

Florida KidCare:

High-quality, low-cost health insurance for children from birth through age 18, medical provider network for referrals.  healthykids.org – Statewide 888-540-5437

Frederick Douglass Gym:

Free after school tutoring, boys and girls youth basketball leagues organized by the Police Athletic League (PAL) of Key West.  cityofkeywest-fl.gov305-809-3990

Girl Scouts of Tropical Florida:

Organization of girls that promote character, outdoor activities, good citizenship, and selfless service to others, troops countywide.  girlscoutsfl.org –  Countywide 305-253-4841

Guardian Ad Litem:

Special court-appointed advocacy program for all children at-risk of or currently in foster care placement.  guardianadlitem.org – Key West 305-292-3485

Guidance/Care-Center:

Comprehensive behavioral health care including crisis support, prevention, treatment psychiatric services, psychotherapy, for mental health and substance abuse issues.  Specialty programs for youth 11-21 and services in all county schools.  guidancecarecenter.org – Countywide 305-434-7660  

Keys to Be the Change:

Youth programs including at-risk youth mentoring & leadership, literacy volunteers, drug, alcohol & violence prevention, Farm to School initiatives.   keystobethechange.com – County Wide 541-974-4398

Kids Come First in the Florida Keys:

Provides children’s clothing & school supplies year-round and accepts donations.  facebook.com/kidscomefirst – Countywide 305-360-1689

Living Springs Counseling:

ACT Parenting Safe Kids Workshops, approved by Upper Keys Family Court for mandated parenting classes.  dolphinslivingsprings.com – Upper Keys 305-432-9554

Marathon Rec Center (Heart of the Keys Recreation Association):

Afterschool and summer programs providing recreational and educational activities for ages 8-18 years old.  Marathon 305-743-4164 

Monroe County Child Find:

Free developmental screenings for  children 3 and older who are not enrolled in a public school.  fdlrssouth.org – Monroe County  305-340-7634 

Monroe County School District:

Head Start, developmental screenings, special education, free and reduced meal applications, parental support services.   keysschools.com – Countywide 305-293-1400 

St. Justin Martyr Catholic Church:

Subsidized, licensed day care.  st-justinthemartyr.org – Key Largo 305-451-1316

Wesley House Family Services:

Foster & adoption programs, case management, pre and post natal home visit support, child care center, supportive services. wesleyhouse.org – Countywide 305-809-5000

 

Americans for Immigrant Justice:

Legal, interpretation and translation services, citizenship and immigration assistance.  aijustice.org – Statewide 305-573-1106

CrimeStoppers of the Florida Keys:

Neighborhood watch crime prevention program, anonymous tip telephone and email, financial rewards for tips.  keysso.net – Countywide 800-346-TIPS

Federal Public Defender’s Office:

Legal representation for people accused of federal crimes who are financially unable to  retain their own private counsel.  fls.fd.org – Countywide 305-296-9265

Florida Department of Juvenile Justice:

Legal advocates, court diversion programs, resource and referrals, detention facilities.  djj.state.fl.us – Countywide 305-293-1500  

Legal Services of Greater Miami (Monroe County):

Free legal services for low income individuals and families in the areas of housing, government benefits, consumer issues, & family law as well as legal clinics. Kiosks located at the Key Largo, Marathon and Key West Public Libraries.  legalservicesmiami.org –  Countywide 866-686-2760

 

Advocate Program (Monroe County Unit):

DUI classes, Case management,  counseling, substance abuse assessment, outpatient treatment.  advocateprogram.com – Marathon 305-289-5605

Alcoholics Anonymous:

Alcohol dependency support groups in all of the Florida Keys, meetings listed online.  aafloridakeys.org – Countywide 305-296- 8654 

Conch Republic Area Narcotics Anonymous:

12 step meetings.  floridakeysna.org – Upper Keys & Key West 866-584-2411 

Florida Department of Children & Families (DCF):

Child abuse  investigation, court intake & visitations services, counseling, resources  & referrals.  myflfamilies.com – Key West 305-292-6745  

Florida Keys Children’s Shelter:

Family & youth education and counseling, case management, supportive services, referrals.  fkcs.org – Key West 305-292-0999, Tavernier 305-852-4246

Florida Keys Outreach Coalition- Peacock Supportive Living:

Supportive living facility for adults with chronic mental illness, case  management support.   fkoc.org – Key West 305-295-8693

Guidance/Care-Center:

Comprehensive behavioral health care including crisis support, prevention, treatment psychiatric services, psychotherapy  detoxification, mental health and substance abuse inpatient services.  guidancecarecenter.org – Countywide 305-434-7660

Key Bridge:

Mental health and substance abuse agency with licensed counselors, doctors & psychiatrist on staff. Outpatient care for all ages; Vivitrol provider. Individual, group, and family therapy.  keybridgetreatment.com – Key West  305-783-3677

Kinder in the Keys Treatment Center:

Kinder of the Keys Treatment Center offers a healing program committed to providing high-quality care in an environment that fosters renewal, restoration, and healing for adult women who are in recovery from trauma-related disorders that include anxiety and depressive disorders, PTSD, and any co-occurring disorders. We are a non-drug and alcohol boutique residential treatment center located in the Florida Keys dedicated to helping women live healthier lives. View their fact sheet to learn more.

Living Springs Counseling:

Low cost pastoral counseling, workshops, basic case management.  dolphinslivingsprings.com – Countywide 305-731-5243   

Lower Keys Medical Center:

Inpatient & outpatient mental and chemical dependency services.  lkmc.com – Key West 305-294-5531 

Salute to Recovery:

For military veterans and first responders dealing with substance abuse and other mental health disorders, Salute to Recovery Program located in Hollywood, FL, provides a place of healing built on camaraderie, trust, and evidence-based therapies. RecoveryFirst.org – 888-859-7628

 

AARP: 

nonprofit, nonpartisan, social welfare organization to address  aging, retirement, positive morale, geriatrics, discounts & networking. aarp.org –  Statewide 888-687-2277

Alliance for Aging:

The Area Agency on Aging has information about resources for seniors and under 65 disabled.  allianceforaging.org – Countywide 786-862-6078; Aging & Disability Resource Center 305-670-4357

Compassionate Care Hospice:

Providing hospice and palliative care services. amedisys.com – Countywide 786-329-4035

Emergency Home Energy Assistance for the Elderly Program (EHEAP):

Assistance for home energy emergencies to qualified, low income households with at least one person age 60 or older.  allianceforaging.org – Countywide 305-670-4357 or 800-963-5337

Florida DCF- Adult Protective Services:

Protective services for  elderly & disabled adults, protective payee accounts, supportive services. myflfamilies.com – Statewide 800-962-2873

JOY Center (Just Older Youth, Inc.):

The teen center for people over 50. Programs and services meet social and emotional needs, promote mental and physical wellness, and stimulate creativity and intellectual interests.  justolderyouthinc.org – Upper Keys 

Kindred Hospice:

Hospice care and Memory Care Program for Alzheimers and other forms of dementia. kindredhealthcare.com – Upper Keys 305-451-7005, 866-546-3733

Monroe County Nutrition Program:

Congregate meals/ nutrition  sites, home delivered meals, Senior Centers, community volunteer opportunities.  monroecounty-fl.gov – Key West 305-292-4522

Monroe County Social Services:

On-going emergency food assistance, home delivered meals, homemaking, respite, personal care, chores, computers and wifi.  monroecounty-fl.gov  – Countywide 305-292-4408

Monroe County Transit:

Senior and disability-related transportation program, no fee for citizens 60 and older, door-to-door services, do not provide transport from Key-to-Key except in the Middle Keys.  monroecounty-fl.gov/142/Transportation – Key West 305-292-4424

National Council on Aging’s Benefits Enrollment Center:

Assistance applying for SNAP food assistance, Medicaid, and Medicare Savings Program. https://becs.benefitscheckup.org/welcome – Countywide 305-671-6356; Spanish 305-671-6376

Older Americans Advisory Board:

Provides the Monroe County Board of Commissioners input on local issues affecting older residents.  monroecounty-fl.gov – Countywide 305-853-0907

Parkinson's Support Group:

Monthly Key West Support Group meetings, call for information.  Key West 305-395-2897

Poinciana Gardens Senior Community:

Independent and assisted living studio, 1 or 2 bedroom units for seniors over 50.  KeyWestSeniorLiving.com – Key West 305-440-3191

Retired Senior Volunteer Program (RSVP):

Volunteer matched with an agency of their choice to use their talents and build social network. nationalservice.gov/programs/senior-corps800-942-2677

Senior Companions Program:

Senior companions 55 and older help  adults who have difficulty with tasks such as shopping and paying bills. nationalservice.gov/programs/senior-corps800-942-2677  

SHINE- Florida SHIP/SMP:

Free and unbiased info about Medicare and related plans, plan comparison, appeals and more.  floridashine.org – Countywide 305-671-6356; Spanish 305-671-6376

VITAS Healthcare:

Hospice care and related services. vitas.com – Upper Keys 305-853-0367

 

Alpha Behavior Solutions:

Offers applied behavior analysis, or ABA therapy, to increase the independence of children and adults and to reduce behaviors that interfere with overall functioning.  alphabehaviorsolutions.com – Key West  954-559-7987

Center for Independent Living of the Keys (CILK):

Supportive  services to disabled individuals, recreational activities, counseling, finance support, case management, education & advocacy, information and referrals  floridacils.org – Key Largo 305-453-3491

Early Steps Southernmost Coast, Benchmark Human Services:

Early intervention services to eligible infants and toddlers with significant delays or a condition likely to result in a developmental delay.  Key West 305-929-8705 

FK Council for People with Disabilities:

Provides ADA assistance, advocacy and services for people and families in Monroe County with disabilities. monroecounty-fl.gov – Countywide 305-292-4591

Florida Division of Vocational Rehabilitation:

Employment services  for people with mental or physical disabilities.  rehabworks.org –Upper Keys 305-453-1271, Middle & Lower 305-289-6174

Florida Elks Children’s Therapy Services

A not-for-profit organization provides FREE Occupational Therapy and Physical Therapy services to children (birth to 18 years) in Florida who do not have access to these therapies through another means.  floridaelks.org/children – Upper and Middle Keys 954-805-8297

Monroe Association for ReMARCable Citizens:

Supported living &  employment services for adults and families with disabilities.  marchouse.org – Key West 305-294-9526, Tavernier 305-852-3282

Monroe County Emergency Management Special Needs Registry:

Transportation and sheltering assistance to persons with special needs during evacuations, as a last resort. To be a part of the program and screened for elligibility, you must preregister.  monroecountyem.com/148/Special_Needs_Registry – Countywide 305-292-4591

Parkinson's Support Group:

Key West Support Group meetings, call for information. – Key West 305-296-9814

The Pinnacle Group:

Providing Applied Behavior Analysis (ABA) services to individuals with autism and other developmental disabilities. the-pinnacle-group.com – Countywide 772-633-3205 

Greyhound Lines USA: 

Arranged pick ups and drop off's from Miami to Key West. greyhound.com305-296-9072, 800-231-2222 

Guidance/Care Center-Middle Keys Transportation: 

GCC provides transportation services and is the designated Community Transportation Coordinator (CTC) for Monroe County, responsible for administering a countywide system of transportation for all Monroe citizens who are transportation disadvantaged. For transportation information or to schedule a ride, call: 305-434-7660, Option #2 gcmk.org

Key West Transit: 

Provides city bus routes in Key West, the Duval Loop, the Lower Keys Shuttle and Park n Ride (Old Town Garage).  kwtransit.com  – Key West to Marathon 305-600-1455 for arrival information or  text "kwest <stop#>" to 41411 

Keys Shuttle:

Driving from the Miami and Ft Lauderdale airports servicing the Florida Keys.  The service operates every single day.  keysshuttle.com305-289-9997 or 888-765-9997

Medicaid Transportation:

Medicaid covers non-emergency transportation services for Medicaid eligible recipients who have no other means of transportation available to Medicaid covered services. Medicaid also covers medically necessary emergency ground or air ambulance transportation. Some limits apply. Call your health plan or the Medicaid Helpline at 877-254-1055.

Miami-Dade Transit:

Dade-Monroe Express (Florida City to Marathon). miamidade.gov/transit305-468-5900

Monroe County Transit:

Senior and disability-related transportation program, no fee for citizens 60 and older and nominal fee for others, door-to-door services within one of four 'zones' in the Keys.  monroecounty-fl.gov//142/Transportation –  Countywide 305-292-4424

Monroe County Veteran's Affairs:

Transportation to the Miami VA for a veteran with an appointment, 305-295-5159benefits.va.gov/benefits – Veteran's Benefit Office: Key West 305-295-5150, Key Largo 305-453-8777