Virtual Operations until further notice; all services will continue via phone, drop box, and mail – contact 305-296-6196. Staff will continue to report to offices at this time.
Alice's Library is debuting on their social media page, which will allow parent/guardians to request up to 3 books per child. If you are interested, email firstname.lastname@example.org for the request form, and once approved, the books will be mailed directly to your home.
Care on Demand 24/7, offered by Baptist Health. Download the Care On Demand app and see a doctor today.
FREE Visit - Code CARE19
By using this free and easy service, you are doing your part to reduce possibilities of sharing germs.
Boys and Girls Club of the Keys Area, Inc.
Open for full time care 7:30am-6:00pm, expanded capacity for additional children while not in school.
Food pantry hours are Monday & Wednesday, 9 am - 12 pm, and Tuesday & Thursday, 5 to 7 pm. Thursday's hot meals will be to-go until further notice, at 5 pm. 305-852-2581
Child care center will be closed March 23-April 3.
Catholic Charities is temporarily suspending in-person and walk-in services at this time. Please direct all inquiries for rental assistance to email@example.com or call the office at (305) 292–9790.
Centro Campesino is providing assistance with utility or rent bills to low income residents. Cases will be made BY APPOINTMENT ONLY, from Monday to Friday, 8am - 5pm at 951 Caroline Street, Suite 206-3, Key West, FL 33040.
For more information or to schedule an appointment, please contact: Tammy Morgis / (305) 453-6083 / firstname.lastname@example.org. Assistance will be allocated based on income level.
Center for Independent Living (CIL) of the Keys
For the health and safety of all, no walk-ins at this time. Operations continue during business hours, 8:30 am - 5:00 pm, but day-to-day activities will be managed by appointment or remotely.
Client assistance via phone (305) 453 3491, text (305) 879 2434, email email@example.com or Facebook messenger at facebook.com/Center-for-Independent-Living-of-the-Keys. Messages and emails will be returned as soon as possible.
Christina’s Courage continues to provide services for sexual assault survivors. They will still provide forensic exams following assaults, and are providing advocacy and therapy over telehealth and telephone based on the need of the survivor. For questions, please call Rita at (305) 916-0673.
City of Key West
Duval Loop will suspend operations as of Tuesday March 17.
City of Key West Transit is suspending fares; all routes in Key West and the Lower Keys Shuttle are fare free. The city is asking that citizens limit bus rides to only essential trips such as medical needs, grocery shopping and work. Passengers are asked to use the rear door to enter and exit the bus. Passengers who require the use of the ramp or the bus lowered can still use the front door.
Community Foundation of the Florida Keys (CFFK)
Emergency releif grants available soon. See cffk.org/help/ for more information.
Community Health of South Florida Inc. (CHI)
Offering COVID-19 assistance via COVID-19 drive-through testing in both Marathon and south Miami-Dade. Those looking to get tested need to meet the following criteria: They have recently traveled to any of the high-risk countries or have been in contact with someone who has COVID-19. In addition, they might be experiencing the following symptoms: fever, cough or shortness of breath. Drive through testing will be as follows:
Doris Ison Health Center 10300 SW 216 St. Miami, FL 33190 Monday through Friday from 9am to noon (No need to call first for this testing location and no appointment necessary).
CHI Marathon Health Center 2805 Overseas Highway, Marathon, FL 33050 every Saturday from 11am to 12:30pm BY APPOINTMENT ONLY. Must be a resident of Monroe County and meet testing criteria. Call first (305) 216-2107 or email KeysCovid19@chisouthfl.org.
Continuum of Care (COC)
Cooking with Love
Still doing meal/grocery deliveries but no hot meal service.
Domestic Abuse Shelter
The Emergency Domestic Violence Shelter is still open, but they are only accepting residents of Monroe County. Outreach Advocates are still conducting phone meetings with survivors and are able to make arrangements if there are individual needs that they may have. Please call their crisis line for access to services or more information at 305-743-4440.
Dolly Parton's Imagination Library
Book orders for April 1st (for May books) will proceed as normal.
Also launching Goodnight with Dolly, a 10-week series of Dolly read aloud videos where the Book Lady herself will read one Imagination Library bedtime story each week.
The first storytime video is Thursday, April 2nd, 2020 at 7:00 pm Eastern time. All parents were notified via email on Monday, March 30th, and we encourage everyone to view that communication here.
Early Learning Coalition
All Early Learning Coalition office locations are closed to the public, but all office and field employees will continue to work remotely. Anyone needing services should contact the Call Center at 305-646-7220 to be connected with a Team Member, who will work with them to address their needs.
Florida Keys Children's Shelter
Discontinuing childcare services for now.
Florida Keys Healthy Start Coalition
All group meetings are suspended until further notice. Virtual solutions are being developed, and the Monroe County Health Department continues to serve Healthy Start clients virtually or telephonically. FKHSC Administrative and program offices are closed, but the team is always available by phone to provide information, support, assistance and guidance for pregnant women and families in need. They may be able to help with: access to prenatal/infant medical services, newborn care, emergency diapers, breastfeeding, emergency infant nutrition, and referral to other community services. Please call 305-294-8424, email firstname.lastname@example.org, reach out through social media, or chat with on their website to reach any Coalition representative or to request assistance. Updates will come weekly as new community programs are created. Check their website at KeysHealthyStart.org for updates and a complete listing of their programs and services.
Florida Keys Outreach Coalition
FKOC is doing drive up food pantries as they are able. They are low on supplies, so make sure to check their Facebook page for more details.
FKOC's Quick Assist program will be offers assistance of up to $250 to households/families to pay for essential needs such as food (gift cards to meet special dietary needs), childcare for essential employees (healthcare workers, etc.), limited necessary medical care, prescriptions, and critical safety net services. FKOC has a very limited amount of rental and utility assistance for households with children. These services can be accessed by calling 305-295-7741 in the Lower Keys and 305-916-5454 in the Middle to Upper Keys.
Good Health Clinic
Providing help with prescription and medical expenses for those in need.
Grace Jones Community Center
Grace Jones is closed until April 15.
Middle Keys Transportation is still providing dialysis and other critical medical transport and other support trips (grocery shopping), Monday-Friday. Residents qualify based on age of 60+, income or disability. For more information, call 305-434-7660 #2
Outpatient group therapy is cancelled and moved to individual therapy, available via Telemed.
Personal Growth Center in Marathon is closed and contact for this program will be by phone.
Still providing a soup kitchen and transitional housing but the process has changed for the soup kitchen, in order to keep everyone safe.
JOY Center in the Upper Keys
Suspended activities until Monroe County Schools return to service.
Still providing food and all emergency services five days per week but the process has changed, in order to keep clients and volunteers safe. 305-743-4582
Full service medical care for students and patients starting Monday, March 23rd from 8:00am-3:00pm daily at the Upper/Middle and Lower Keys locations. You can find more information here.
Kirk of the Keys
Providing "Brunch Bags" to Marathon students who receive free and reduced lunches. Bags will be available for drive thru pick up at the 88th Street church parking lot on Tuesday and Thursday from 8:00-10:00am as long as school is closed due to the COVID-19 virus, beginning Thursday March 19th.
Legal Services of Miami-Dade and Monroe
All clinics are cancelled for April, and May clinics are tentative. More details available here.
Living Springs Counseling
Now offering HIPAA Compliant Video Counseling. Clients will need a phone, tablet or computer that has internet access.
Long Term Recovery Group (LTRG)
Volunteer village is closed.
MARC House in the Upper Keys
NOT accepting donations and thrift store is closed until further notice.
Metropolitan Community Church
Cooking with Love deliveries cancelled until further notice.
Monroe County Health Department
The Florida Department of Health in Monroe County is offering the following services by appointment only through the end of April 2020. All locations are otherwise closed to the general public and to those without an appointment.
WIC (Supplemental nutrition program from women, infants, and children):
Key West: 305-676-3852
Marathon and Tavernier: 305-676-3933
Offered at the Gato Building (1100 Simonton St, Key West) and Roth Building (50 High Point Rd, Tavernier) by appointment only: 305-293-7500
Healthy Start: 305-676-3841.
Vital Statistics, including birth and death records:
Applications accepted M-F from 8am to 4pm by appointment only. Call 305-676-3840.
By appointment only, call 305-676-3941 or email: Ingrid.White@FLHealth.gov
Services available include onsite sewage treatment and disposal system programs, water sampling, facilities programs, and sanitary nuisance complaints.
Clients who currently pick up meds from the health department will be delivered by appointment instead.
Call: 305-619-2998 or 305-676-3811; State Helpline: 844-381-2327
Other services, including epidemiology, STDs, HIV/AIDS, hepatitis, family planning, and tuberculosis, call the mainline: 305-293-7500.
Monroe County School District
The following schools will be providing free "grab and go" lunches and breakfast for the next day, beginning March 23rd;
- Key Largo School Elementary/Middle, Coral Shores High School, Marathon Middle/High School, Sugarloaf Elementary/Middle, Gerald Adams Elementary School, Horace O'Bryant Middle School and Key West High School.
- In addition, two mobile meal service sites will be located at Big Pine Key Baptist Church and Bernstein Park on Stock Island.
Drive up service ONLY. Parent/guardians MUST arrive WITH STUDENTS in order to receive meals. Service at ALL LOCATIONS will be from 11am to 12pm Monday through Friday.
MCSD Mobile Meal Service is providing services at the following locations and arrival times:
Key Largo Meal Delivery:
Samson Road/Hammock Trails 11:00 am – 11:20 am
Jenny/Janet 11:30 am – 11:50 am
Marathon Meal Delivery:
Eastwind Apartments 11:00 am – 11:20 am
15th Street Ocean 11:30 am – 11:50 am
Key West Meal Delivery (home school – HOB):
Porter Place (White Street near Housing Office) 11:00 am – 11:20 am
George Allen Apartments (behind Office near Playground) 11:30 am – 11:50 am
Corner of Truman/Emma (home school - Key West High) 11:00 am -11:45 am
Check their latest delivery routes here.
Meals are available to all children 18 & younger. Child MUST be present to receive a meal
For more information in Creole, Spanish or English, click here.
Monroe County Social Services
Congregate meal sites are suspended, transitioning to Grab-and-Go options until further notice.
Home delivered meal service will continue as usual.
Monroe County Transit is still running at full capacity. For changes in Social Services and congregate food schedules, please see monroecounty-fl.gov/socialservices.
Monroe Women, Infants, and Children
The Florida Department of Health in Monroe County’s WIC (Special Supplemental Food Program for Women Infants and Children) offers food/nutrition/breastfeeding assistance to low income pregnant women or families with infants or children under the age of 5 years who reside in Monroe County. Those individuals/families who meet this criteria and are experiencing a loss of income due to the COVID-19 crisis are encouraged to sign up for WIC to help with food costs. Families that meet this criteria and are currently receiving unemployment or Medicaid benefits automatically qualify financially for WIC benefits. Others will need to provide proof of income and/or explain income loss to qualify.
For more information or to apply: Key West area—call 305-676-3852 and upper keys call 305-676-3933. (During the COVID-19 Pandemic, all applications will be done by phone and necessary documents can be faxed or emailed, please do not come to the WIC office).
Ocean Reef Communinty Foundation (ORCF)
Southernmost Homeless Assistance League (SHAL)
Providing Sandwiches at main office, otherwise enforcing social distancing.
Star of the Sea Foundation (SOS)
Stock Island and St Justin's Food Pantries will remain open normal hours, but bags will be pre-packed and handed out to clients via a drive-through or walk-up model until further notice.
- Stock Island hours: Monday & Thursday 9:30am-6:00pm, Tuesday and Wednesday 9:30am-3:30pm
- Upper Keys Pantry at St Justin's hours: Monday 3:00-5:30pm
Starting April 2nd, a temporary pantry site will be opened at the Islamorada Moose Lodge, 81573 Old Highway, Islamorada. Items will be bagged and distributed via a drive-through to ensure the health and safety of both volunteers and clients. The site will be open every Thursday, from 10am - 1pm.
SOS is also distributing bags of food to supplement the children's meals being provided by MCSD, but no set schedule for those distributions currently.
SOS is now providing hot lunches at the Keys Overnight Temporary Shelter Monday-Friday. Anyone can receive a meal at KOTS, and they begin serving at 12:00 PM until supplies are exhausted.
United Way of the Florida Keys
No VITA Tax preparation events in March. Free online tax preparation for simple returns available at MyFreeTaxes.com.
Upper Keys YMCA
All childcare services discontinued. Providing virtual access to group fitness classes on the go and resources for kids to learn even when school’s out. Visit ymcasouthflorida.org/virtual-ymca/ for more information.
Operating at normal business hours with vetting at the door, and virtual visitiations have been established. Not currently performing Covid-19 tests.