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*Hurricane Ian Recovery Resources

City of Key West

            Emergency information and important contacts for the City of Key West   Key West Information Hotline: (305) 809-1101

City of Marathon

Residents with special needs who cannot perform basic repairs or tasks associated with storm recovery, can call the Fire Department (305-743-5266) or Public Works (305-743-0033) Departments for help.  

The City asks residents to stop and take pictures of downed trees before beginning any major project. Lot clearing requires a permit, and illegal clearing under the guise of storm damage will be subject to code compliance measures. Starting today, the City will begin expedited permitting (digital and in-person submittal). In the scope of work, please include the words “Hurricane Ian” to identify permits to expedite.

Chapters Health Hospice Monroe

Offering free grief and loss support for the community. Even though the Keys did not take a direct hit from Hurricane Ian, we realize many individuals did experience flooding, loss of some personal property and/or emotional stress. (305) 396-8100

Disaster Legal Aid

Palm Beach Broward, Miami-Dade, Monroe Counties

Coast to Coast Legal Aid of South Florida | | 654-736-2400
Legal Aid Service of Broward County | | 954-765-8950
Legal Aid Society of Palm Beach County | | 561-655-8944
Legal Aid Society of Dade County | | 305-579-5733
Legal Services of Greater Miami | | 305-576-0080
Florida Rural Legal Services | | 888-582-3410


The Registration Period for DR-4673-FL has been extended.

The registration period now ends on January 12, 2023

FIRM Florida Keys

Post Hurricane Ian information for filing claims:

Florida Fish & Wildlife Commission (FWC)

If, due to Hurricane Ian, your vessel was displaced (became derelict as a direct result of the storm) you may contact the FWC for help.  If the vessel was effected to the degree you cannot recover the vessel or bring it into compliance, a waiver may be completed which will enable the FWC to remove the vessel from the waters of the state.

To contact FWC to have a displaced vessel removed by the State.

888-404-3922 Dispatch
305-289-2320 Mon – Fri 8-5
Ask FWC:
OR Google – Ask FWC... and click on the button to make a request

Florida Keys Outreach Coalition

Food pantry at 2221 Patterson Ave open Mon, Tue, Fri from 9 am-4pm.  (305) 293-8189

Habitat for Humanity Lower Keys

Used furniture available for donation.

Hotel Voucher Client Placement Form

Fill out for potential assistance with hotel vouchers:

Mental Health Resources for Ian Survivors

Hurricane Ian has added a new level of uncertainty and frustration to the lives of storm survivors in Florida. While coping with this stress, it is important to check on the emotional wellbeing of yourself, your loved ones, and your neighbors. This is a list of available resources that may help.

SAMSHA Distress Helplines

Substance Abuse and Mental Health Services Administration (SAMSHA) Disaster Distress Helpline provides 24/7 crisis counseling and support to survivors experiencing emotional distress related to Hurricane Ian. SAMSHA is an agency of the U.S. Department of Health and Human Services (HHS).
o   Call 800-985-5990, visit or text TalkWithUs for English or Hablanos for Spanish to 66746 to connect with a trained crisis counselor.

‒       Spanish-speakers can call the helpline and press “2” for bilingual support. Callers can also connect with counselors who can communicate in more than 100 other languages with assistance from third-party interpretation services.

Florida Department of Children and Families (DCF) has launched the Family Support Line, which connects survivors of Hurricane Ian with peers who were impacted by and have recovered from a previous Florida hurricane. Volunteers from the Panhandle will use their personal experiences to provide support, advice, and a helping hand to Ian survivors. To talk with a Family Support Peer, you can call 888-850-7935.

Florida Department of Health (DOH) and DCF have partnered with BetterHelp to offer personalized, professional mental health services through three months of free online therapy to Hurricane Ian survivors. To access these free services, visit and use the passcode: HurricaneIan.

Other Coping Resources

Crisis Text Line provides free, 24/7, text-based mental health support and crisis intervention. Visit or Text HOME to 741741.
United Way’s 211 Network partners with hundreds of organizations, businesses, and government agencies to provide a multitude of resources, including mental wellness care and local health and community services. Call 2-1-1, available 24/7. Or visit 
American Red Cross Virtual Family Assistance Center: Call 833-492-0094.
Florida Department of Children and Families Abuse Hotline: Call 800-962-2873.
National Domestic Violence Hotline: Call 800-799-7233 or text START to 88788.
National Sexual Assault Helpline: Call 800-656-HOPE.

For the latest information on Florida’s recovery from Hurricane Ian, visit and Follow FEMA Region 4 (@femaregion4) / Twitter and at

Monroe County Social Services

          - Providing free transportation for individuals whose cars were flooded. (305) 292-4408

- Delivering pet food on Tuesday, October 4th. Please specify cat or dog food - canned, dry, or both. (305) 853-7355

Monroe County School District

The latest updates for Monroe County Schools.

Monroe County Fire Rescue

Monroe County Fire Rescue is available to help residents in its service areas in unincorporated Monroe County whose homes experienced damage from Hurricane Ian. Similar to the days following Hurricane Irma, if any resident needs help gaining access to their homes, removing fallen trees or limbs from driveways, putting tarps on roofs, or removing water-damaged appliances out of their homes, Monroe County Fire Rescue staff is happy and willing to help. Please call MCFR Sr. Coordinator Mary Moeller at 305-304-0707 to schedule.

Florida Division of Emergency Management

Emergency information for the State of Florida

Center for Independent Living of the Keys

CIL of the Keys is able to support individuals who have lost assistive devices such as wheelchairs, commodes, shower chairs, walkers to flooding.  (305) 453-3491

Guidance Care Center

Currently providing free emotional disaster support. Hotline available 24/7. (305) 434-7660 ext 8

R. Dailey Grainger, PhD., APRN

Licensed Advanced Practice Registered Nurse Psychotherapist (APRN 187132) who has conducted over 6,000 sessions of EMDR, the treatment of choice for PTSD by the World Health Organization, the Department of Defense, many VA hospitals, etc.  I will be pleased to virtually treat selected individuals in the Keys, or anywhere in the State of Florida.  I am a Network Provider for several healthcare insurances including Medicare, Blue Cross, Aetna, Multiplan, etc. 

For interested individuals, they should text 305.393.3600 with the following information:

Email address
Phone number
Copy of both sides of all healthcare insurance cards

This will open dialogue about a diagnostic evaluation session, and EMDR would be offered in the second or third session, if indicated during the initial assessment.  I can meet via phone, Skype, FaceTime, or Zoom with daytime and evening appointments virtually, lasting 45-50 minutes each.

Small Business Association

Assistance in Monroe County

S.O.S Foundation

Stock Island: SOS Stock Island Pantry 5640 Maloney Ave.

Our pantry offers fresh produce, nonperishable goods, proteins, bakery items, and other fresh items as available. See our operating hours below:
Monday  9:30am-6pm
Tuesday  9:30am-3:30pm
Wednesday  9:30am-3:30pm
Thursday   9:30am-6pm

No income verification or ID is necessary for new clients. However, new clients should bring proof of Monroe County address and the number of household members (ie: mail, bills, report cards, bringing everyone in-person, etc).

Key Largo Pantry: St. Justin's Pantry 105500 Overseas HWY.
SOS's St. Justin's Pantry is open every Monday 1:30-5PM.

 United Policyholders