Skip to main content

Main menu

KeysHelp.org Community Resource Guide

United Way of Collier and the Keys does not currently provide direct financial assistance to clients, but has compiled the following listing of health and human services resources for Keys residents who need assistance. See links below for downloadable, printable versions available in English, Spanish and Creole, or scroll down to the blue bars for the online version.  

English Resource Guide        Guía de recursos en español          Gid Resous an kreyòl           3 Language Resource Guide

This guide is to help our community find the resources and help they need during times of uncertainty. Resources include childcare, food pantries, rent and utilities assistance, medical and mental healthcare, and more. While we try our best to keep this guide updated, these listing are all subject to change. Please reach out directly to the organization to make sure the resource is still available. 

PROVIDERS:  Updates and additions to this guide should be emailed to us and we will update them as quickly as possible.

*COVID-19 Local Food and Meal Resources
SNAP Food Benefits
 
The Supplemental Nutrition Assistance Program (SNAP) provides food benefits and education on food preparation to low-income households. Recipients spend their benefits, provided on an electronic card, to buy eligible food in authorized retail food stores. If you are experiencing a loss of income due to COVID-19, you may be eligible for these benefits.  Get general information or apply online. 
 
Other Local Food Resources
 

Pantries and Meals, by Day of the Week, as of March 31, 2022

Monday

  • Burton Memorial United Methodist Church, Pantry, 9:00 am – noon, 93001 Overseas Highway, Tavernier
  • FKOC Loaves and Fishes, Pantry, 9:00 am – 5:00 pm, 2221 Patterson Avenue, Key West
  • Independence Cay, Soup Kitchen 12:30 pm - 2:00 pm, 1669 Overseas Hwy, Marathon
  • KAIR, Pantry, 9:00 am – Noon, 3010 Overseas Highway, Marathon
  • SOS, Pantry, 9:30am-6pm, 5640 Maloney Avenue, Key West
  • St. Justin the Martyr Church, Pantry, 2:00 pm – 5:00 pm, 105500 Overseas Highway, Key Largo

Tuesday

  • Burton Memorial United Methodist Church, Pantry, 5:00 pm – 7:00 pm, 93001 Overseas Highway, Tavernier
  • First Baptist Church of Islamorada, Pantry, Meals to Go, and clothing 10:00 am - noon and 4:30 pm – 6:00 pm, 81201 Overseas Highway, Islamorada
  • FKOC Loaves and Fishes, Pantry, 9:00 am – 5:00 pm, 2221 Patterson Avenue, Key West
  • FKOC Loaves and Fishes, Pantry 11am – 2:00 pm, 800 Center Street, Key West 
  • Independence Cay, Soup Kitchen 12:30 pm - 2:00 pm, 1669 Overseas Hwy, Marathon
  • KAIR, Pantry, Noon – 3:00 pm, 3010 Overseas Highway, Marathon
  • SOS, Pantry, 9:30am-3:30pm, 5640 Maloney Avenue, Key West

Wednesday

  • Burton Memorial United Methodist Church, Pantry, 9:00 am – Noon, 93001 Overseas Highway, Tavernier
  • First Baptist Church of Key Largo, Samaritan's Suppers 5:00 pm -6:00 pm take out only, 99001 Overseas Highway, Key Largo; Non-perishable food cupboard 24/7 at corner of US1 and Fisherman's Trail, 
  • FKOC Loaves and Fishes, Pantry, 9:00 am – 5:00 pm, 2221 Patterson Avenue, Key West
  • Independence Cay, Soup Kitchen 12:30 pm - 2:00 pm, 1669 Overseas Hwy, Marathon
  • KAIR, Pantry, 2:00 - 5:00 pm, 3010 Overseas Highway, Marathon
  • SOS, Pantry, 9:30am-3:30pm, 5640 Maloney Avenue, Key West
  • St. Peter Catholic Church, Pantry, 8:00 - 11:00 am, 31300 Overseas Highway (MM 31.5), Big Pine Key

Thursday

  • Big Coppitt First Baptist Church, Pantry, 2:00 pm – 6:00 pm, 200 Avenue F, Big Coppitt Key
  • Burton Memorial United Methodist Church, Pantry & Meals to Go, 5:00 pm – 7:00 pm, 93001 Overseas Highway, Tavernier
  • FKOC Loaves and Fishes, Pantry, 9:00 am – 5:00 pm, 2221 Patterson Avenue, Key West
  • FKOC Loaves and Fishes, Pantry 11am – 2:00 pm, 800 Center Street, Key West
  • ​Independence Cay, Soup Kitchen 12:30 pm - 2:00 pm, 1669 Overseas Hwy, Marathon
  • KAIR, Pantry, 9:00 am – Noon, 3010 Overseas Highway, Marathon
  • SOS, Pantry, 9:30am-6pm, 5640 Maloney Avenue, Key West
Friday
  • FKOC Loaves and Fishes, Pantry, 9:00 am – 5:00 pm, 2221 Patterson Avenue, Key West
  • Independence Cay, Soup Kitchen 12:30 pm - 2:00 pm, 1669 Overseas Hwy, Marathon
  • KAIR, Pantry, 9:00am – Noon, 3010 Overseas Highway, Marathon

Saturday

  • FKOC Loaves and Fishes, Pantry 11am – 2:00 pm, 800 Center Street, Key West 
  • Independence Cay, Soup Kitchen 12:30 pm - 2:00 pm, 1669 Overseas Hwy, Marathon
  • MCC Cooking with Love, Grocery Delivery for Homebound, 10:00 am – 1:00 pm, Delivery throughout Key West

Sunday

  • Independence Cay, Soup Kitchen 12:30 pm - 2:00 pm, 1669 Overseas Hwy, Marathon

 

*COVID-19 Monroe County COVID-19 Resources
COVID 19 Health and Safety
 
Look for emergency warning signs for COVID-19. If someone is showing any of these signs, seek emergency medical care immediately: trouble breathing, persistent pain or pressure in the chest, new confusion, inability to wake or stay awake, bluish lips or face. 
 
For the most up to date information, visit monroe.floridahealth.gov/covid19
 
 

Vaccine Information

 

     

COVID-19 Testing and Next Steps for a Positive Test
 
 
Stay home if you are sick with any symptoms. Maintain social distancing, wear masks and wash hands frequently.  If a known exposure has happened (less than six feet for more than 15 minutes during the course of a day), stay home for 14 days from the last contact.  Testing is recommended if symptoms develop.  Testing too soon will not give an accurate result and does not change the isolation period.    

    

Baptist Health

Care on Demand is Baptist Health South Florida’s premier 24/7 virtual health platform. Download the Care On Demand app and see a doctor today.  Cost of a virtual visit is significantly less than the normal cost of an urgent care or emergency room.

Community Health of South Florida Inc. (CHI)

CHI is now offering  Viral COVID-19 Testing, the Rapid Test for those with symptoms, and the Antibody Test.  For more details see the CHI website's COVID page.
 
Keys AHEC

Keys AHEC is now doing COVID-19 testing for Monroe County School District students and employees who are sick. Please call (305) 743-7111 ext 210 to schedule.  For health centers hours, click here.

Monroe County Health Department

The Florida Department of Health in Monroe County offers many wellness and other services.  For details, go to the Florida Health Monroe County website.
 
Monroe County School District
 
See the school district's COVID-19 Response Information page.  
*COVID-19 State or Federal Resources

Unemployment (Reemployment) Assistance

The Federal Pandemic Unemployment Assistance (PUA) program which provided unemployment benefits to those not otherwise be eligible under Florida’s state Reemployment Assistance program, including independent contractors and individuals who are self-employed, has been discontinued in Florida.

*As of June 1, 2021 The Florida Department of Economic Opportunity has re-instated the work registration and work search requirements for Reemployment Assistance (RA) applicants.  This requires anyone claiming unemployment in Florida to look for at least five (5) jobs every week. 

Florida Food Assistance Program (SNAP)

The Supplemental Nutrition Assistance Program (SNAP) provides food benefits and education on food preparation to low-income households. Recipients spend their benefits, provided on an electronic card, to buy eligible food in authorized retail food stores. If you are experiencing a loss of income due to COVID-19, you may be eligible for these benefits.  https://www.benefits.gov/benefit/1244 for general information, or apply online. 

Eviction Moratorium
 
The CDC Moratorium has expired and any extension has been blocked by the Supreme Court.

Here is a resource to help tenants understand their rights under the CDC eviction moratorium.

CareConnect USA

CareConnect USA provides reliable financial helplines for families and employees. Visit https://careconnectusa.org/coronavirus-hotlines-usa/ for a list of COVID-19 hotlines and resources.

Centers for Disease Control

Guidance from the Centers for Disease Control about COVID-19.

Department of Economic Opportunity - Short Time Compensation Program and Reemployement Assistance

This is a voluntary employer program designed to help employers maintain their staff by reducing the weekly working hours during temporary slowdowns instead of laying off employees. If an employer establishes a Short Time Compensation Plan and an employee meets the qualifications to file a reemployment assistance claim in Florida, the employee will receive a partial reemployment check to supplement their reduced paycheck. For more information on requirements, please visit the DEO website.

*As of June 1, 2021 The Florida Department of Economic Opportunity has re-instated the work registration and work search requirements for Reemployment Assistance (RA) applicants.  This requires anyone claiming unemployment in Florida to look for at least five (5) jobs every week. 

Rebuild Florida Business Loan Fund
 
The Rebuild Florida Business Loan Fund focuses on creating and enhancing the diversification and resiliency of Florida’s economy. Its purpose is to address the current gap in available, affordable capital for businesses by providing longer term loans with higher funding levels at market interest rates. See FloridaDisasterLoan.org for more information.

IRS Coronavirus Tax Relief

For more information, visit www.irs/coronavirus.  

There have been significant enhancements to the “Get My Payment” tool to deliver an improved experience for Americans eligible to receive Economic Impact Payments. Visit https://www.irs.gov/newsroom/irs-enhances-get-my-payment-online-application-to-help-taxpayers to learn more.

Medicare and Medicaid

For general info and updates on Medicare, visit their Coronavirus web page. 

Non-profit Business Relief Programs

More information can be found at the Florida Non-Profit Alliance and the U.S. Small Business Association websites.

US Department of Labor

The requirement that employers provide paid sick leave and expanded family and medical leave under the Families First Coronavirus Response Act (FFCRA) expired on Dec. 31, 2020.

US Small Business Administration

For disaster assistance in response to the coronavirus see their disaster assistance page and their COVID-19 relief page.

Community Services

211 of Miami-Dade and Monroe

Provides info & referral to statewide  resources such as suicide prevention, food banks, shelters, legal  assistance & more.  Statewide, dial  2-1-1

affordableconnectivity.gov

            Fast Internet for low-income families for as low as $30 per month.   http://www.affordableconnectivity.gov

CareerSource- South Florida

Assistance writing resumes, job  seeking, networking and job readiness skills. careersourcesfl.com – Key Largo 305-853-3540, Key West 305-292-6762                                                                                                                                                                                                         

City of Key West Parks and Recreation

Maintained public parks,  trails and beach, free parking locations, gyms & pool schedules.  cityofkeywest-fl.gov – Key West 305-809-3769

The College of the Florida Keys (formerly FKCC)

Classes, workshops, degree & certification programs, library, computer access, student clubs and organizations.  fkcc.edu – Key West 305-296-9081

Community Foundation of the Florida Keys  

Making Key West and the Florida Keys a better place to live now and in the future by encouraging philanthropy and matching these acts of caring to the community needs.  Cffk.org – Countywide 305-292-1502 

Conch Republic App

Essential information from DOH-Monroe regarding COVID-19, testing, and phased re-opening. Searchable guide to health providers and the insurances they accept. Listings and information regarding businesses, community organizations and events in the Keys. To get the App text "Conch" to 305-422-1212.

Florida Keys SPCA

Provides animal care services throughout the Lower Keys and Marathon including Animal Control, pet licensing, adoption and rehoming services, behavior counseling, and low-cost veterinary services. In addition, the Safe Haven program offers free temporary shelter and care to pets of people escaping domestic violence or experiencing an emergency such as hospitalization. 5711 College Road Key West Fl and 10550 Aviation Blvd Marathon FL. Visit our website fkspca.org , or call 305-294-4857 for Key West shelter, 305-743-4800. In an emergency or after hours call 305-304-5964 (Key West) or 305-394-7806 (Marathon)
 
The Health Insurance Navigation Program at Epilepsy Alliance Florida   

Provides free information and assistance with health care coverage for the Health Insurance Marketplace throughout the Florida Keys.  epilepsyalliancefl.com  877-553-7453

Key West Business Guild

LGBTQIA-supported network that  encourages commerce and events with local LGBTQIA-friendly  businesses.  kwbgonline.org – Key West 305-294-4603

Keys Immigrant Coalition 

Keys Immigrant Coalition (KIC) is a non-profit committed to protecting and defending the rights of immigrants in the Florida Keys through education, advocacy and outreach. www.keysimmigrant.org Countywide - keysimmigrant@gmail.com

The Keys For Healing Bereavement Support Group 

Free support group for anyone grieving the loss of a loved one. On zoom every second and fourth Thursday of each month 10am-11am. Register by calling 305-396-8100 or sotoj@chaptershealth.org.

League of Women Voters of the Lower Keys

Dedicated to fostering  an informed, engaged electorate and to defending voters’ rights  lowerkeyslwv.org/

Monroe County Homeless Services Continuum-of-Care

Promotes community-wide goal of ending homelessness by facilitating the  Continuum-of-Care process.  monroehomelesscoc.org – Countywide 305-440-2315

Monroe County Public Library

Free internet, physical and digital  books & movies to lend, children’s program, community events.  keyslibraries.org – Key West 305-292-3595, Big Pine 305-872-0992,  Marathon 305-743-5156, Islamorada 305-664-4645, Key Largo 305-451-2396

Monroe County Stars of Hope

          Provides financial support to first responders and their families working in Public Safety. MCSOH2018@gmail.com – Key West 
 

Monroe County Veteran's Affairs

For transportation to the Miami VA for a veteran with an appointment, 305-295-5159.  benefits.va.gov/benefits – Veteran's Benefit Office: Key West 305-295-5150, Key Largo 305-453-8777  

My FL Vet 

For veterans and their loved ones who need emotional support, information, and referrals to resources or individualized care coordination for veterans. 24/7 hotline at 1-844-MyFlvet.  MyFLVet.com  - Countywide 305-631-4211
 
United Way of Collier and the Keys

Supporting Keys residents and working families through education, increased financial stability and food security.  keysunitedway.org – Countywide 305-735-1929

Weatherization Assistance Program - DEO/WAP

A federally funded program designed to lower the energy bills for homes that fall within income guidelines. monroecounty-fl.gov/280/Weatherization-Assistance-Program-WAP – Countywide 305-292-4405

 
Disaster Resources

Catholic Charities of Monroe County

Disaster relief assistance for rental, utilities, and mortgages for those affected by Hurricane Irma.  ccadm.org – Key West 305-292-9790 

Lott Carey - NBCA Disaster Services Network 

Disaster preparedness workshops for adults and children, mold awareness (housing & health), smoke detector installation; mental health training, family resiliency workshops, case management referrals; Pillowcase Project presentations to grades 3-5. email – Key West 239-293-9848

Monroe County Emergency Management Special Needs Registry

Transportation and sheltering assistance to persons with special needs during evacuations, as a last resort. To be a part of the program and screened for elligibility, you must preregister.  monroecountyem.com/148/Special_Needs_Registry – Countywide 305-292-4591

Red Cross 

Provides disaster response services, including emergency needs. Group Preparedness presentations are available a no charge, including many virtual presentations.  redcross.org/local/florida/south-florida – 954-797-3829   

The Salvation Army  

813-892-3342

Domestic Violence & Sexual Assault Services

Christina's Courage

Services for survivors of sexual assault regardless of reporting intention, Sexual Assault Nurse Examiner (SANE) exams, advocacy services, and therapy. Key West 305-916-0673, Therapy Services 305-295-8839

Coordinated Victim’s Assistance Center (CVAC) 

Provides crisis intervention, education, case management, supportive services.  casa-us.org/cvac-office – Statewide 305-285-5900

Domestic Abuse Shelter of the Florida Keys, Inc.

Emergency  housing, crisis intervention, case management. domesticabuseshelter.org – Countywide 305-743-4440, Office 305-743-5452 

Florida Coalition Against Sexual Violence  

Emergency shelter sites,  support services, education, resource & referral, counseling services, case management. fcasv.org – Statewide  888-956-7273

Florida Dept of Children and Families - Domestic Violence

24/7 emergency shelter, counseling, supportive services, legal services, resource and referral.  myflfamilies.com – Statewide 800-500-1119

Living Springs Counseling

Workshops for community leaders, churches and parents reducing domestic violence in our families. Parenting workshops approved by Upper Keys Family Court for mandated parenting classes.  dolphinslivingsprings.com – Countywide 305-432-9554

Monroe County Sheriff’s Office Victim Advocate Program

Emergency response and support services.  keysso.net – Lower 305-745-3184, Middle 305-289-2430, Upper 305-853-3211 

 
Emergency & Economic Services

Affordable Connectivity Program for Internet

The Affordable Connectivity Program is an FCC benefit program that helps ensure households can afford the broadband they need for work, school, healthcare and more. More information online or call the ACP Support Center 877-384-2575.

Catholic Charities of Monroe County

Rental, utilities, mortgage assistance.  ccadm.org – Countywide 305-292-9790 

Cheryl Cates Memorial Foundation

The mission of the Cheryl Cates Memorial Foundation is to assist families and children in need in Monroe County, FL.  We improve their quality of life by making grants directly to them and other charitable organizations in order to meet needs that are not otherwise being    addressed.  Applications can be completed online at cherylcatesmemorialfoundation.com or cherylcates.org

Cornerstone Resource Alliance

Supportive services such as case management, ID assistance, bus tickets, medical and mental health referrals, mail, and connection to services such as food stamps etc. keyscra.org – Key West, 305-240-1191 or 305-240-4226

Florida Department of Children and Families (DCF)

Temporary Assistance to Needy Families (TANF).  tanfprogram.com  –  Statewide 866-762-2237

Florida Keys Outreach Coalition  

Financial crisis support and referral.  fkoc.org – Lower Keys 305-295-7741, Upper Keys 305-916-5454 

Keys Area Interdenominational Resources (KAIR)

On-going  emergency food assistance, brown bag lunches, volunteer  opportunities.  kaironline.org – Marathon 305-743-4582 

Keys Energy Payment Options

Keys Energy offers assistance to customers who are having difficulty paying their monthly energy bills. For more information and to see if you qualify, follow this link:  keysenergy.com/payment-options/#tabs|5 or call (305) 295-1000 and enquire about Payment Options

Monroe County Community Organizations Active in Disaster (MCCOAD)

The Monroe County COAD is a forum where organizations share knowledge and resources throughout the disaster cycle to better assist disaster survivors and their unmet needs. Contact loretta.geotis@uss.salvationarmy.org or call 813-892-3342.

Monroe County Social Services

Limited rent & utility assistance, prescription drug assistance, burial/cremation assistance.  monroecounty-fl.gov – Countywide 305-292-4408

Red Cross

Provides crisis response services, including emergency needs. redcross.org/local/florida/south-florida – 954-797-3829   

The Salvation Army Social Services and Pathway of Hope

Rental, utilities assistance and other social services needs. Pathway of Hope is a long-term program that provides individualized services to families with children to desire to break the cycle of crisis and generational poverty. salvationarmyflorida.org – Countywide 813-892-3342 or loretta.geotis@uss.salvationarmy.org

Sister Season Fund

Limited emergency rental and utility assistance for tourism industry workers in Key West.  sisterseason.com – Key West 305-849-0991 or 305-304-9828

Social Security

Medicare, SSDI, SSI, RSDI, Medicare Part B, Social Security.  ssa.gov – Nationwide 800-772-1213

Food & Nutrition Services

SNAP Benefit Assistance

  • CareerSource South Florida Key Largo - Open to the public by appointment only. 103400 Overseas Hwy, Suite 239, Key Largo, Rashonda at 305-434-9424
  • CareerSource South Florida Key West - Open to the public by appointment only. Appointments will be set up for walk in clients for a later date. 1111 12th Street, Suite 308, Key West, Rashonda at 305-676-3312
  • Center For Independent Living of the Keys - Open to the public by appointment only or assistance by phone, Monday to Friday. 103400 Overseas Hwy, Suite 243, Key Largo, 305-453-3491
  • Catholic Charities of the Archdiocese of Miami - Open to the public by appointment only. 2409 N. Roosevelt Blvd, Key West, 305-292-9790
  • Florida Keys Children's Shelter- Project Lighthouse - Open to the public, walk-ins accepted for applications or ongoing issues and full case management. Under 21 only.  1102 Truman Avenue, Key West, 305-292-0999
  • Florida Keys Outreach Coalition - Open to the public by appointment only. 1618 Truesdale Court, Key West, 305-293-8189
  • Good Samaritan Ministry - Open to the public, walk ins accepted. 1209 United Street, Key West, 305-741-7843

Big Coppitt First Baptist Church

Canned goods food pantry.  bigcoppittchurch.org – Big Coppitt 305-294-4118

Burton Memorial Church  

Ongoing food pantry, soup kitchen, faith-based community outreach, volunteer opportunities. bmumc.net – Tavernier 305-852-2581

Church of the Nazarene

Farm Share site, produce and canned goods available to qualified families. Call for an appointment.  floridakeysnazarene.org – Key Largo 305-809-6173

First Baptist Church of Islamorada

Food pantry, clothing closet, weekly community dinner, faith-based community outreach/referral program.  fbcislamorada.org  –  Islamorada 305-664-4910

First Baptist Church of Key Largo

Emergency food assistance, faith-based community outreach, weekly community dinner, volunteer opportunities.  fbckl.com  –  Key Largo 305-451-2265

Florida Department of Children and Families (DCF)

Federal Food Stamp (SNAP) program, referral services. myflfamilies.com – Statewide 866-762-2237

Florida Keys Outreach Coalition - Loaves & Fish Food Pantry  

Emergency and on-going food assistance, resource & referrals.   fkoc.org – Key West 305-295-7580  

Glad Tidings Community Church

On-going food assistance & Thanksgiving meals.  gladtidingskeywest.com – Key West 305-296-5773

Independence Cay

Hot lunch daily, supportive services & referrals.  kaironline.org – Marathon 305-743-4582 

Inez Martin Backpack Nutrition Program

Food sent home with enrolled students to supplement weekend meals.  wesleyhouse.org  – Key West 305-809-5000

Keys Area Interdenominational Resources (KAIR)

On-going emergency food assistance, brown bag lunches, volunteer  opportunities.  kaironline.org – Marathon 305-743-4582

Metropolitan Community Church

Meals & grocery delivery for homebound individuals, holiday food baskets. mcckeywest.com – Key West 305-294-8912

Monroe County Nutrition Program

On-going emergency food assistance, congregate meals/nutrition sites for adults aged 60 or older, home delivered meals, Senior Centers, community volunteer opportunities.  monroecounty-fl.gov – Countywide 305-292-4522

Monroe County Social Services

On-going emergency food assistance, home delivered meals. monroecounty-fl.gov – Key West 305-292-4408; Tavernier 305-852-7125

SOS Foundation

On-going and emergency food assistance, clothing distributions, daily hot meal deliveries to congregate sites for children and seniors, volunteer opportunities.  sosmission.org – Key West & Key Largo 305-292-3013

St Mary's Martha Ministry

Providing meals daily for the homeless shelter, volunteer opportunities, faith-based community outreach.  stmarykeywest.com – Key West 305-294-1018

St. Justin the Martyr Catholic Church

Ongoing emergency food assistance, faith-based community outreach, affordable day care.  st-justinthemartyr.org – Key Largo 305-451-1316

St. Peter Catholic Church

Big Pine food pantry, faith-based community outreach, volunteer services.  stpeterbpk.org – Big Pine Key 305-872-2537

WIC  

Assistance for Women, Infants & Children, Florida Department of Health (DOH) in Monroe County.  monroe.floridahealth.gov – Key West 305-676-3852, Marathon 305-676-3975, Tavernier 305-676-3933

Health Services

A.H. of Monroe County, Inc

Housing assistance, HIV testing & support, health clinics,  medical supplies, case/ care management, support groups, follow-up care.  ahmonroe.org – Countywide 305-296-6196

American Addiction Centers

American Addiction Centers is hosting free virtual 12-step AA/NA support meetings every week. For meeting times and to sign up, visit americanaddictioncenters.org/virtual-meetings. These sessions will be based on traditional 12-step meetings, hosted by a person in recovery, and topics or meeting types will vary based on the group’s preference. 
 
Also offering the ‘Salute to Recovery’ program, based in Hollywood, FL is a full rehabilitation program and a community of veterans for long-term support. The program accepts insurance, and is a VA 'Veteran’s Choice Provider'. Visit their website for more details.

American Cancer Society

Education, research, advocacy services,  supportive groups, resource and referral, follow-up care, transportation to appointments.  cancer.org  –  Countywide 305-393-6830, Nationwide 800-227-2345

Cancer Foundation of the Florida Keys

Assistance with rent, food,  transportation, utilities, cancer education, supportive services.  cancerffk.org – Countywide  305-294-7300

Chapters Health Hospice of South Florida

Not-for-Profit community-based home hospice wherever individual calls ‘home’ – private homes, nursing homes, and assisted living facilities.  Free bereavement counseling, the Veterans and First Responders End of Life Valor Program, special needs provisions for hospice patients and families, End of Life Wish Fulfillment and other needs as identified. chaptershealth.org/ - Countywide, 305-396-8100, 866-204-8611

Community Health of South Florida (CHI)

Primary Care, pediatrics, OB/GYN, behavioral health services, dental and pharmacy.  chisouthfl.org – Key West 786-272-2160, Marathon 305-743-4000,  Tavernier 305-743-0383 

Compassionate Care Hospice

Providing hospice and palliative care services. amedisys.com – Countywide 786-329-4035

Fishermen's Community Hospital

Diagnostic imaging, emergency services, outpatient rehab, cardiovascular services, urgent care & walk-in clinic.  fishermenshospital.org – Marathon 305-743-5533, Walk-in Clinic 305-743-2253

Florida Department of Health (DOH) in Monroe County

HIV, TB, hepatitis, and STD clinics;  child and adult immunizations; family planning; Healthy Start; refugee health; tobacco prevention; school health; environmental health.  monroe.floridahealth.gov – Countywide 305-293-7500

Florida Elks Children’s Therapy Services

A not-for-profit organization provides FREE Occupational Therapy and Physical Therapy services to children (birth to 18 years) in Florida who do not have access to these therapies through another means.  floridaelks.org/children – Upper and Middle Keys 954-805-8297

Florida Keys Area Health Education Center (AHEC)

Smoking cessation, health care screening, school health clinics,  referral services.  keysahec.org – Countywide 305-743-7111

Good Health Clinic, Inc

Community clinic, health screening and testing, primary care, referrals & follow-up care. thegoodhealthclinic.org – Tavernier 305-853-1788, Marathon 305-946-1314

Guidance/Care Center

Center for Wellness provides integrated health care for those 18+ with a mental health diagnosis.  Includes  screenings, physicals, preventative care, referrals and treatment of chronic conditions.  guidancecarecenter.org – Marathon 305-434-7660

Island Home Care Agency, Inc

Disability & rehabilitation-related  occupational/ physical therapy, home health care nursing services.  careinthekeys.com – Key West 305-735-4460

Keys Medical Group

Family practice, orthopedics/sports medicine, gastroenterology, pulmonology, obstetrics & gynecology, behavioral health; in multiple locations. Make appointments online at KeysMedicalGroup.com.

Kindred Hospice

Hospice care and Memory Care Program for Alzheimers and other forms of dementia. kindredhealthcare.com – Upper Keys 305-451-7005, 866-546-3733 

Living Waters Rx Project

Provides funding for qualifying low income participants to fill prescriptions, including  case management. dolphinslivingsprings.com – Countywide 305-432-9554

Lower Keys Medical Center

24 hour emergency department, radiology and laboratory, urgent care, intensive care, maternity, labor and delivery, surgical services, pharmacy, women’s imaging center, behavioral health/psychiatric services, rehabilitation services, nutrition, free classes. LKMC.com – Key West 305-294-5531

Mariners Hospital

Emergency care, critical care hospital, intensive care, lab testing, diagnostic imaging/radiology, health screening & referrals.  baptisthealth.net – Tavernier 305-434-3000 

Medicare Plans

Newly updated resource on Medicare Advantage Plans in Florida helps guide seniors through the state's available plans, eligibility requirements, and enrollment guidelines. Help provide a list of helpful community organizations throughout Florida that can further support seniors with their healthcare needs. Aim to serve as a Medicare counselor, advocate, and educator. Provide fact-based, data-driven, expert-reviewed information about Medicare and Medicare right. Advocate for and assist in finding actionable solutions to healthcare coverage problems for aging adults. medicareplans.com

Rural Health Network of Monroe County  

Primary Medical Care, Adult and Pediatric Dental Services, Telehealth Visits, In-House Laboratory and Ultrasounds, COVID-19 Testing - PCR (Swab) and Rapid Testing, Women's Health Screenings, Behavior Health Referrals.  rhnmc.org – Key West 305-517-6613

US Department of Veteran's Affairs

Medical health clinics.   va.gov – Key West 305-293-4863,  Key Largo 305-451-0164 

VITAS Healthcare

Hospice care and related services. vitas.com – Upper Keys 305-853-0367 

Womankind, Inc.

Health clinic for women, men, teens; family planning; gynecology services; STD screening & education; primary care. womankindkeywest.com – Key West 305-294-4004  

 
Hotline and Toll Free Numbers

AARP 888-687-2277

Abuse Hotline 800-96-ABUSE (962-2873)

Alcoholics Anonymous 800-662-4357

Alliance for Aging 305-670-6500

Alzheimer’s Association of South Florida 800-272-3900

American Cancer Society 800-227-2345

American Pregnancy Hotline 800-672-2296

American Red Cross 800-RED-CROS (733-2767)

Cancer Information Service 800-4CANCER (422-6237)

Child Support Enforcement 888-369-0323

DCF Abuse Hotline 800-962-2873

Disaster Hotline (Monroe) 800-955-5504

Early Steps Southernmost Coast 888-624-7837

Elder Abuse Hotline 800-962-2873

Family Health Line of FL 800-451-2229

FEMA 800-621-FEMA (3362)

FL Bar Referral Service 800-342-8011

FL Department of Elder Affairs 850-414-2000

FL Domestic Violence Hotline 800-500-1119

FL Kid Care 888-540-KIDS (5437) TTY 800-955-8771

Gamblers Anonymous 888-ADMITIT (236-4848)

Guidance Care Center / Mental Health Crisis 305-434-7660

Healthcare.gov (ACA Insurance) 800-318-2596

Helpline of the Keys 855-883-4429 or 211 Text your ZIP code to 898211

Immigration (USCIS) 800-375-5283

LGBTQ Helpline 305-646-3600

Medicare 800-633-4227

My Florida Vet(eran) 844-MyFLVet (693-5838)

Nat’l Child Sex Abuse Line 800-4ACHILD (422-4453)

Nat’l Suicide Prevention Line 800-SUICIDE (784-2433)

Poison Control 800-222-1222

Postpartum Support International 800-944-4773 Text 503-894-9453

Runaway Helpline 800-RUNAWAY (786-2929)

Smoking Quit Line 800-QUITNOW (784-8669)

Social Security Administration 800-772-1213

Veteran’s Assistance 800-827-1000

Veteran’s Crisis Line 800-273-8255 Ext 1 send a text message to 838255

Housing Services

A.H. of Monroe County

Housing assistance, HIV testing & support, health clinics,  medical supplies, case/care management, support groups, follow-up care.   ahmonroe.org  –  Countywide 305-296-6196

Advocate Program

Veteran support services to transition out of  homelessness.  advocateprogram.com – Miami 786-227-5842 

Catholic Charities

Catholic Charities’ St. Bede's Village in Key West is offers income-based single-occupancy workforce housing; email for more information. Catholic Charities also offers permanent supported housing programs for chronically homeless individuals and families living with a documented disability. Direct financial assistance services are offered for past due rent, mortgage or utilities as well as Rapid Rehousing assistance for families who are homeless or at risk of being homeless and moving into a new permanent home.  ccadm.org – Key West 305-292-9790

Cornerstone Resource Alliance

As the organization that runs the Keys Overnight Temporary Shelter (KOTS), they also offer supportive services such as case management, ID assistance, bus tickets, medical and mental health referrals, mail, and connection to services such as food stamps etc. keyscra.org – Key West, 305-240-1191 or 305-240-4226 or 305-393-2972

FKOC Peacock Supportive Living

Supportive living for adults with chronic mental illness, supportive services, permanent housing.  fkoc.org – Key West 305-295-8693  

Florida Keys Children's Shelter

Runaway youth shelter, case management, food, clothing, alternative education, transportation & supportive services to youth.  fkcs.org –  Key West & Tavernier 305-852-4246

Florida Keys Outreach Coalition

Emergency shelter, transitional & permanent supportive housing programs.  fkoc.org – Key West Men’s Program 305-295-7580, Women’s Program 305-296-8937

Guidance/Care Center - The Heron Assisted Living Facility

A congregate, state-licensed facility in Marathon, provides supportive living services for 16 adults who have a history of serious, long-term behavioral health needs.  guidancecarecenter.org – Marathon 305-743-4129

Habitat for Humanity

Affordable home ownership program for low to moderate income households, housing education and support. 

Independence Cay

Emergency shelter for men, shower & laundry  facilities, transitional housing, meals, supportive services & referrals.  kaironline.org – Marathon 305-743-4582

Key West Housing Authority

Low-income, subsidized rental housing under HUD Section 8 & Section 42.   kwha.org – Key West 305-296-5621

Keys Overnight Temporary Shelter (KOTS)

24-hour homeless shelter, shower facilities, meals and supportive services.  keyscra.org – Key West Shelter, 305-292-2744, Supportive Services, 305-240-1191 or 305-240-4226

MARC Housing program

Housing, supportive living services & case management for developmentally disabled adults.  marchouse.org – Key West 305-294-9526

Samuel's House

Emergency shelter, transitional & permanent  housing, resource & referral, case management, support services.  samuelshouse.org – Key West 305-296-0240

Volunteers of America

Provides housing services to homeless veterans, case management, education/financial opportunities.  voaflorida.org/key-west – Key West 786-369-1796

Infants, Children & Adolescent

Alice's Kids

Offering limited, one-time assistance for children in need through referrals from teachers, case managers, etc. Referrers can visit the website for information on how the program works and the referral form. 

Alpha Behavior Solutions

Offers applied behavior analysis, or ABA therapy, to increase the independence of children and adults and to reduce behaviors that interfere with overall functioning.  alphabehaviorsolutions.com – Key West  954-559-7987

A Positive Step of Monroe County

Idle Hands summer youth program, fatherhood initiative, case management, counseling, supportive services.  apsmc.org – Key West 305-304-1969

Bahama Village Music Program

Musical education for children ages 6 to 16; instrument and lessons at no charge.  bvmpkw.org – Key West 305-504-7664

Boys and Girls Clubs of the Keys

Affordable, out-of-school club for children ages 5 to 18.  bgckeys.org – Key West 305-296-2258, Big Pine Key 305-872-2400

Early Learning Coalition

Subsidized child care, pre-school  & school readiness programs, developmental screening, training.  elcmdm.org – Key West, Marathon, Key Largo 305-296-5557 ext 2298

Anyone needing child care services should contact the Call Center at 305-646-7220 to be connected with a Team Member, who will work with them to address their needs. Parents can request a list of available providers from their Child Care Resource and Referral unit at 305-646-7220. Availability is limited.

Early Steps Southernmost Coast, Benchmark Human Services

Early intervention services to eligible infants and toddlers (0 to 36 months) with significant delays or a condition likely to result in a developmental delay.  Countywide 305-929-8705 

Florida Department of Children & Families (DCF)

Child abuse investigation, intake & visitations services, counseling, resource &  referral.  myflfamilies.com – Countywide 305-292-6745  

Florida Department of Health (DOH) in Monroe County

HIV, TB, hepatitis, and STD clinics;  child and adult immunizations; family planning; Healthy Start; refugee health; tobacco prevention; school health; environmental health.  monroe.floridahealth.gov – Countywide 305-293-7500

Florida Keys Children's Shelter

Runaway youth shelter, case management, food, clothing, alternative education, transportation & supportive services to youth.  fkcs.org – Countywide 305-852-4246

Florida Elks Children’s Therapy Services

A not-for-profit organization provides FREE Occupational Therapy and Physical Therapy services to children (birth to 18 years) in Florida who do not have access to these therapies through another means.  floridaelks.org/children – Upper and Middle Keys 954-805-8297

Florida Keys Healthy Start Coalition

Assistance with formula, diapers, transportation to doctor's appointments, mental health services, child development playgroups, breastfeeding support, car seat installation, childbirth education, case management. All programming free or sliding scale. keyshealthystart.org – Countywide 305-293-8424

Florida KidCare

High-quality, low-cost health insurance for children from birth through age 18, medical provider network for referrals.  healthykids.org – Statewide 888-540-5437

Frederick Douglass Gym

Free after school tutoring, boys and girls youth basketball leagues organized by the Police Athletic League (PAL) of Key West.  cityofkeywest-fl.gov – 305-809-3990

Girl Scouts of Tropical Florida

Organization of girls that promote character, outdoor activities, good citizenship, and selfless service to others, troops countywide.  girlscoutsfl.org –  Countywide 305-253-4841

Guardian Ad Litem

Special court-appointed advocacy program for all children at-risk of or currently in foster care placement.  guardianadlitem.org – Key West 305-292-3485

Guidance/Care-Center

Comprehensive behavioral health care including crisis support, prevention, treatment psychiatric services, psychotherapy, for mental health and substance abuse issues.  Specialty programs for youth 11-21 and services in all county schools.  guidancecarecenter.org – Countywide 305-434-7660  

Keys to Be the Change

Youth programs including at-risk youth mentoring & leadership, literacy volunteers, drug, alcohol & violence prevention, Farm to School initiatives.   keystobethechange.com – County Wide 541-974-4398

Kids Come First in the Florida Keys

Provides children’s clothing & school supplies year-round and accepts donations.  facebook.com/kidscomefirst – Countywide 305-360-1689

Living Springs Counseling

ACT Parenting Safe Kids Workshops, approved by Upper Keys Family Court for mandated parenting classes.  dolphinslivingsprings.com – Upper Keys 305-432-9554

Marathon Rec Center (Heart of the Keys Recreation Association)

Afterschool and summer programs providing recreational and educational activities for ages 8-18 years old.  Marathon 305-743-4164 

Monroe County Child Find

Free developmental screenings for  children 3 and older who are not enrolled in a public school.  fdlrssouth.org – Monroe County  305-340-7634 

Monroe County School District

Head Start, developmental screenings, special education, free and reduced meal applications, parental support services.   keysschools.com – Countywide 305-293-1400 

St. Justin Martyr Catholic Church

Subsidized, licensed day care.  st-justinthemartyr.org – Key Largo 305-451-1316

Wesley House Family Services

Foster & adoption programs, case management, pre and post natal home visit support, child care center, supportive services. wesleyhouse.org – Countywide 305-809-5000

Legal Services

Americans for Immigrant Justice

Legal, interpretation and translation services, citizenship and immigration assistance.  aijustice.org – Statewide 305-573-1106

CrimeStoppers of the Florida Keys

Neighborhood watch crime prevention program, anonymous tip telephone and email, financial rewards for tips.  keysso.net – Countywide 800-346-TIPS

Federal Public Defender’s Office

Legal representation for people accused of federal crimes who are financially unable to  retain their own private counsel.  fls.fd.org – Countywide 305-296-9265

Florida Department of Juvenile Justice

Legal advocates, court diversion programs, resource and referrals, detention facilities.  djj.state.fl.us – Countywide 305-293-1500  

Legal Services of Greater Miami (Monroe County)

Free legal services for low income individuals and families in the areas of housing, government benefits, consumer issues, & family law as well as legal clinics. Kiosks located at the Key Largo, Marathon and Key West Public Libraries.  legalservicesmiami.org –  Countywide 866-686-2760

Mental Health & Substance Abuse