United Way of the Florida Keys compiled and produced this Community Resource Guide for the convenience of Monroe County residents.
Updates to Health and Human Services in light of the COVID-19 pandemic should be emailed to us and we will update them in the COVID-19 listings as quickly as possible.
Early Learning Coalition
We have assembled some links and tips to help you as you apply for unemployment assistance.
Residents needing assistance with the paper application may email ApplicationAssistance@KeysUnitedWay.org and a volunteer will be able to assist.
Paper applications are available throughout Monroe County at the libraries and government centers.
Below the daily list of options that are open to all, see the school district meal program and Keys-wide programs specifically for seniors and children.
Monday
Tuesday
Wednesday
Thursday
Saturday
Sunday
Monroe County School District
The school district is providing free "grab and go" lunches and breakfast for the next day. Meals are available to all children 18 & younger. Drive up service ONLY. Students DO NOT need to be present in-order for their parents or guardians to pick up meals. Service at ALL LOCATIONS will be from 11am to 12pm Monday, Wednesday, and Friday. Meals for all seven days will be provided on those three days. MCSD Mobile Meal Service is providing services at the following locations and arrival times:
Key Largo Meal Delivery:
Marathon Meal Delivery:
Key West Meal Delivery (home school – HOB):
Check their latest delivery routes here.
For more information in Creole, Spanish or English, click here.
Florida Keys Healthy Start Coalition
Monroe County Social Services
Home delivered meal service for seniors will continue as usual. For changes, please see monroecounty-fl.gov/socialservices.
Monroe Women, Infants, and Children
AH Monroe
Virtual Operations until further notice; all services will continue via phone, drop box, and mail – contact 305-296-6196. Staff will continue to report to offices at this time.
Help can be requested for mortgage, rent and essential utilities IF you are living with an HIV/AIDS diagnosis. You do NOT have to be an AH Monroe client to apply. To begin the process, contact Mary Tucker at one of the numbers listed on their flier, or via e-mail at mary.tucker@ahmonroe.org. She’ll start the completely confidential certification and qualification process, and those who meet the criteria will receive prompt funding.
This program offers veterans support services to transition out of homelessness, and is also offering COVID-19 rental assistance for veterans. advocateprogram.org – Miami 786-227-5842
Alice's Kids
Families with High School seniors missing out on graduation celebrations can reach out to Alice's Kids via their facebook page or via their website, and they will send a $75 Amazon card, OR pay for a celebratory dinner, Or pay for a "Congrats Graduate!" sign, OR pay for caps and gowns.
Baptist Health
Care on Demand 24/7, offered by Baptist Health. Download the Care On Demand app and see a doctor today.
FREE Visit - Code CARE19
By using this free and easy service, you are doing your part to reduce possibilities of sharing germs.
Catholic Charities
Catholic Charities is temporarily suspending in-person and walk-in services at this time, and the rental assistance program is temporarily on hold.
Centro Campesino
Centro Campesino is providing assistance with utility or rent bills to low income residents. Cases will be made BY APPOINTMENT ONLY, from Monday to Friday, 8am - 5pm at 951 Caroline Street, Suite 206-3, Key West, FL 33040.
For more information or to schedule an appointment, please contact: Tammy Morgis / (305) 453-6083 / tmorgis@ccfcfl.org. Assistance will be allocated based on income level.
Center for Independent Living (CIL) of the Keys
For the health and safety of all, no walk-ins at this time. Operations continue during business hours, 8:30 am - 5:00 pm, but day-to-day activities will be managed by appointment or remotely.
Client assistance via phone (305) 453 3491, text (305) 879 2434, email wipaflkeys@cilofthekeys.org or Facebook messenger at facebook.com/Center-for-Independent-Living-of-the-Keys. Messages and emails will be returned as soon as possible.
Christina's Courage
Christina’s Courage continues to provide services for sexual assault survivors. They will still provide forensic exams following assaults, and are providing advocacy and therapy over telehealth and telephone based on the need of the survivor. For questions, please call Rita at (305) 916-0673.
City of Key West
Community Health of South Florida Inc. (CHI)
No changes.
Cooking with Love through Metropolitan Community Church
Still doing meal and grocery deliveries for seniors and shut-ins in the Key West and Stock Island area. 305-294-8912.
Domestic Abuse Shelter
The Emergency Domestic Violence Shelter is still open, but they are only accepting residents of Monroe County. Outreach Advocates are still conducting phone meetings with survivors and are able to make arrangements if there are individual needs that they may have. Check out their flyer for more details.
Voice call 24/7 hotline: 305-743-4440.
Text message 24/7 hotline 305-240-0105.
Visit www.domesticabuseshelter.com for more information.
Florida Keys Children's Shelter
Florida Keys Children’s Shelter is still providing all residential and nonresidential services.
Florida Keys Council of the Arts
Florida Keys Healthy Start Coalition
Florida Keys Outreach Coalition
FKOC's Quick Assist program is offering assistance of up to $250 to households/families to pay for essential needs such as food (gift cards to meet special dietary needs), childcare for essential employees (healthcare workers, etc.), limited necessary medical care, prescriptions, and critical safety net services. These services can be accessed by calling 305-295-7741 in the Lower Keys and 305-916-5454 in the Middle to Upper Keys.
Good Health Clinic
Providing help with prescription and medical expenses for those in need.
Guidance/Care Center
Still providing a soup kitchen and transitional housing but the process has changed for the soup kitchen, in order to keep everyone safe.
JOY Center in the Upper Keys
KAIR
KAIR is offering assistance of up to $250 to households/families to pay for essential needs such as food (gift cards to meet special dietary needs), childcare for essential employees (healthcare workers, etc.), limited necessary medical care, prescriptions, and critical safety net services.
Still providing perishable and non-perishable food for Middle Keys residents five days a week but the process has changed in order to keep clients and volunteers safe. Please call 305-743-4582.
As a partner of the Miami Diaper Bank, residents in Marathon can get diapers from KAIR.
Keys AHEC
Keys AHEC Health Centers is now offering Telehealth Medical Visits right from your Home. Patients may stay at home and have their health visit conducted via our HIPAA compliant video system. Telehealth visits may be done from your computer or smartphone. To set up an appointment or to learn more, Call (305) 743-7111 ext 210 or email jennifer@keysahec.org.
Legal Services of Miami-Dade and Monroe
Clients can apply for services online at legalservicesmiami.org from computers or mobile devices in addition to applying by phone (866-686-2760). More details available here.
Living Springs Counseling
Now offering HIPAA Compliant Video Counseling. Clients will need a phone, tablet or computer that has internet access.
Long Term Recovery Group (LTRG)
Volunteer village is closed.
MARC House in the Upper Keys
NOT accepting donations and thrift store is closed until further notice.
Monroe County Board of County Commissioners
The Monroe County BOCC has compiled a helpful list of resources, covering:
Arts and Cultural Organizations Assistance Programs
Individual Cash and Non-Cash Assistance
Federal Agency Websites for COVID-19 Releated Responses and Resources
Housing-Related COVID-19 Benefits per the CARES Act
Employee Paid Sick Leave and Expanded Medical Leave Benefits per the Familis First Act
Unemployment Assistance Program per the CARES Act
Monroe County Health Department
Monroe County School District
Parent Support Group: Parents can email the Monroe County District Lead School Social Worker Erin Williams at erin.williams@keysschools.com if interested and she will send them an agreement to sign and return. She will then assign them to a group, each led by one of the school social workers. The social worker will get in touch with group members and set up the first session. Sessions will be via Google Meet and will also be available in Creole and Spanish. If you come across a parent that does not have internet or is not comfortable with Google Meet, please have them call or text Erin via her google voice number (305-563-6987) and she will provide them with a call in number for the session. For more information, check out their Parent Support Group flier.
Monroe County Social Services
Monroe County Transit is still running at full capacity. For changes in Social Services, please see monroecounty-fl.gov/socialservices.
Monroe Women, Infants, and Children
Southernmost Homeless Assistance League (SHAL)
Providing Sandwiches at main office, otherwise enforcing social distancing.
Star of the Sea Foundation (SOS)
SOS is providing hot lunches at the Keys Overnight Temporary Shelter Monday-Friday. Anyone can receive a meal at KOTS, and they begin serving at 12:00 PM until supplies are exhausted.
Check food page for pantry information
United Way of Collier and the Keys
No in-person VITA Tax preparation events. There is a Virtual VITA option for those with simple returns. See details and limitations at KeysUnitedWay.org/VITA2020. Free online tax preparation for simple returns available at MyFreeTaxes.com.
Womankind
Unemployment (Reemployment) Assistance
Visit FloridaJobsResources.org for more information and their FAQs regarding COVID-19 and reemployment. If you have any questions or concerns regarding the Reemployment Assistance program, please call (800) 204-2418. Tips for applying for unemployment.
Unemployment assistance can be applied for in English, Spanish, and Creole. Please note that paper applications could potentially take longer to process than completing an online application. Click here to complete the online application for Reemployment Assistance, which is also available in English, Spanish, and Creole.
Check your eligibility for unemoployment using this infographic.
We have assembled some links and tips to help you as you apply for unemployment assistance. Residents needing assistance with the paper application may email ApplicationAssistance@KeysUnitedWay.org and a volunteer will be able to assist. Paper applications are available throughout Monroe County and the libraries and public buildings.
*The Florida Department of Economic Opportunity has suspended the work registration and work search requirements for Reemployment Assistance (RA) applicants. The suspension of these requirements applies to claims filed from March 15, 2020 through May 2, 2020.
Florida Food Assistance Program (SNAP)
https://www.benefits.gov/benefit/1244 for general information, or apply online. See SNAP changes due to COVID-19.
DCF has been also directed by Governor DeSantis to automatically supplement SNAP allotments of current recipients up to the maximum for families of the household’s size for 2 months. DCF has stated that April supplements will be issued either on April 8th or on a family’s regular staggered issuance date.
Executive Order 20-137 (Limited Extension of Mortgage Foreclosure and Eviction Relief)
Multi-lingual COVID-19 Resources
Here is a directory of translated novel Coronavirus health education resources, organized in alphabetical order by language (114 languages). These translated materials are from US government entities, international non-governmental agencies, community-based organizations and other partners. Please click on the appropriate hyperlink on the Directory tab to view the material. Depending on your browser, you may be prompted to download this file.
Bartender Emergency Assistance Program
If you are a bartender or are the spouse/child of a bartender, and have been adversely effected by the COVID-19 pandemic, you can apply for financial assitance at https://www.usbgfoundation.org/beap-application.
Baptist Health
Business Damage Assessment Survey
Managed by the Florida Department of Economic Opportunity (DEO), the Business Damage Assessment Survey will evaluate businesses affected by COVID-19 and the impacts the virus has had on the local economy. The information gathered allows State Government to fully assess the comprehensive impact COVID-19 is having on Florida businesses and industries, then mobilize the appropriate resources to help alleviate those pressures. Area businesses are encouraged to complete the survey, as these results inform decisions around the SBA’s Economic Injury Disaster Loan Program, the Florida Emergency Bridge Loan Program and other support resources. The Business Damage Assessment Survey can be taken online at https://floridadisaster.biz/. For inquiries/assistance with the survey, contact Emergency Support Function 18 at ESF18@em.myflorida.com.
CareConnect USA
CareConnect USA provides reliable financial helplines for families and employees. Visit https://careconnectusa.org/coronavirus-hotlines-usa/ for a list of hotlines and resources.
Centers for Disease Control
Reopening guidance for cleaning and disinfecting public spaces, workplaces, businesses, schools, and homes.
Coronavirus Aid, Releif, and Economic Securities Act (CARES)
Department of Economic Opportunity- Short Time Compensation Program and Reemployement Assistance
Voluntary employer program designed to help employers maintain their staff by reducing the weekly working hours during temporary slowdowns instead of laying off employees. If an employer establishes a Short Time Compensation Plan and an employee meets the qualifications to file a reemployment assistance claim in Florida, the employee will receive a partial reemployment check to supplement their reduced paycheck. For more information on requirements, please visit covid19.floridajobs.org.
*The Florida Department of Economic Opportunity has suspended the work registration and work search requirements for Reemployment Assistance (RA) applicants. The suspension of these requirements applies to claims filed from March 15, 2020 through May 2, 2020.
Dolly Parton's Imagination Library
Book orders for May books proceeded as normal.
Running Goodnight with Dolly, a 10-week series of Dolly read aloud videos where the Book Lady herself will read one Imagination Library bedtime story each week.
FamilyWize Prescription Program
FEMA Disaster Unemployment Assistance
For freelancers who do not qualifiy for their state's unemployment inusrance may apply for the Federal Emergency Management Agency (FEMA) Disaster Unemployment Assistance (DUA) by using the form here.
Florida Department Agriculture and Consumer Services' (FDACS)
Families can locate free meals for children under 18 through the Florida Department of Agriculture and Consumer Services’ (FDACS) Summer BreakSpot website. For most sites, no application is required.
Florida Department of Revenue
The Florida Department of Revenue has issued emergency orders pertaining to property tax and sales tax due dates. Please visit their Media page for more information. For more information regarding sales tax due dates, visit the General Tax Administration Program COVID-19 webpage.
Florida House Majority Media
List of go-to resources from agencies providing assistance and answering questions concerning COVID-19, visit floridahousemedia.gov.
Florida Small Business Emergency Bridge Loan
See FloridaDisasterLoan.org for more information.
IRS
Federal tax deadline extended from April 15th to July 15th, 2020. For more information, visit www.irs/coronavirus.
What you need to know about the Economic Impact Payments, in English and Spanish. Here is a handy flyer that you can print and share.
There have been significant enhancements to the “Get My Payment” tool to deliver an improved experience for Americans eligible to receive Economic Impact Payments. Visit https://www.irs.gov/newsroom/irs-enhances-get-my-payment-online-application-to-help-taxpayers to learn more.
The Low Income Home Energy Assistance Program (LIHEAP) helps keep families safe and healthy through initiatives that assist families with energy costs. Monroe County Social Services may be able to help if you are having trouble paying your energy bill. They administer LIHEAP (Low Income Home Energy Assistance Program) and EHEAP (Elderly Home Energy Assistance Program). To find out if you are eligible, call (305) 292-4408.
Medicare and Medicaid
For general info and updates on Medicare, visit their Coronavirus web page.
Medicare Telehealth
Expanded Medicare telehealth coverage will enable beneficiaries to recieve a wider range of healthcare services from their doctors without having to travel to a healthcare facility, including; office visits, mental health counseling and preventive health screenings. Beneficiaries will be able to receive services in any healthcare facility including a physician's office, hospital, nursing home, or rural health clinic, as well as from their homes. Patients can access their doctors using a wider range of communication tools including telephones that have audio and video capability.
Telehealth services are paid under the Physician Fee Schedule at the same amount as in-person services. Medicare coinsurance and deductible still apply for these services.
MusicCares Emergency Financial Assistance
MusiCares is the Emergency Financial Assistance Program that provides critical funds for music people struggling with financial, medical or personal crises. This program offers financial assistance for medical expenses including doctor, dental and hospital bills, prescriptions, addiction recovery treatment, psychotherapy, treatment for HIV/AIDS, Parkinson's, Alzheimer's and other critical illnesses, as well as basic living expenses such as rent and utilities. Fill out this form and email the required documents MusiCaresRelief@MusiCares.org.
Musicians Foundation Financial Assistance
All professional musicians, regardless of their genre or instrument, can apply for themselves or a family member if they meet the qualifications listed below. Applications may also (but not additionally) be submitted by a friend or family member on behalf of a musician in need. Visit https://musiciansfoundation.submittable.com/submit to apply.
Paycheck Protection Program for Small Businesses
U.S. Senator Marco Rubio, Chairman of the Senate Committee on Small Business and Entrepreneurship, released an FAQ document in English and in Spanish detailing how small business owners can take advantage of the new Paycheck Protection Program (PPP), a key provision of Rubio’s bipartisan Keeping American Workers Paid and Employed Act that was signed into law as part of the Coronavirus Aid, Relief, and Economic Security (CARES) Act. Small businesses and lenders can submit questions to PPPquestions@sbc.senate.gov. Read the press release in it's entirety here.
US Department of Labor
As provided under the legislation, the U.S. Department of Labor will be issuing implementing regulations. Additionally, as warranted, the Department will continue to provide compliance assistance to employers and employees on their responsibilities and rights under the FFCRA.
Families First Coronavirus Response Act: Emergency Employee Paid Leave Rights Fact Sheet for Employers: https://www.dol.gov/agencies/whd/pandemic/ffcra-employer-paid-leave.
Families First Coronavirus Response Act: Employee Paid Leave Rights and Family and Medical Leave FAQ: https://www.dol.gov/agencies/whd/pandemic/ffcra-questions.
US Small Business Administration
Disaster assistance in response to the coronavirus. See sba.gov/funding-programs/disaster-assistance for more information.
Small Business Owner's Guide to the CARES Act
The SBA South Florida District Office will host a series of Small Business Recovery webinars (below) to provide the latest information on how the SBA is helping small businesses with their economic recovery from the effects of COVID-19. These webinars are free to attend. Each call is limited to the first 750 callers so dial in early.
211 of Miami-Dade and Monroe:
Provides info & referral to statewide resources such as suicide prevention, food banks, shelters, legal assistance & more. Statewide, dial 2-1-1
CareerSource- South Florida:
Assistance writing resumes, job seeking, networking and job readiness skills. careersourcesfl.com – Key Largo 305-853-3540, Key West 305-292-6762
City of Key West Parks and Recreation:
Maintained public parks, trails and beach, free parking locations, gyms & pool schedules. cityofkeywest-fl.gov – Key West 305-809-3769
The College of the Florida Keys (formerly FKCC):
Classes, workshops, degree & certification programs, library, computer access, student clubs and organizations. fkcc.edu – Key West 305-296-9081
Community Foundation of the Florida Keys:
Making Key West and the Florida Keys a better place to live now and in the future by encouraging philanthropy and matching these acts of caring to the community needs. Cffk.org – Countywide 305-292-1502
Monroe County Stars of Hope:
Provides financial support to first responders and their families working in Public Safety. Key West MCSOH2018@gmail.com
Key West Business Guild:
LGBTQIA-supported network that encourages commerce and events with local LGBTQIA-friendly businesses. kwbgonline.org – Key West 305-294-4603
League of Women Voters of the Lower Keys:
Dedicated to fostering an informed, engaged electorate and to defending voters’ rights lowerkeyslwv.org/
Monroe County Homeless Services Continuum-of-Care:
Promotes community-wide goal of ending homelessness by facilitating the Continuum-of-Care process. monroehomelesscoc.org – Countywide 305-440-2315
Monroe County Public Library:
Free internet, physical and digital books & movies to lend, children’s program, community events. keyslibraries.org – Key West 305-292-3595, Big Pine 305-872-0992, Marathon 305-743-5156, Islamorada 305-664-4645, Key Largo 305-451-2396
Monroe County Veteran's Affairs:
For transportation to the Miami VA for a veteran with an appointment, 305-295-5159. benefits.va.gov/benefits – Veteran's Benefit Office: Key West 305-295-5150, Key Largo 305-453-8777
United Way of the Florida Keys:
Supporting Keys residents and working families through education, increased financial stability and food security. keysunitedway.org – Countywide 305-735-1929
Weatherization Assistance Program - DEO/WAP:
A federally funded program designed to lower the energy bills for homes that fall within income guidelines. monroecounty-fl.gov/280/Weatherization-Assistance-Program-WAP – Countywide 305-292-4405
CareerSource Broward:
Assist individuals with disabilities purchase/repair assistive technologies damaged due to Hurrican Irma or Maria, financial assistance on a first-come basis. careersourcebroward.com – Countywide 954- 202-3830 ext 3120
Catholic Charities of Monroe County:
Disaster relief assistance for rental, utilities, and mortgages for those affected by Hurricane Irma. ccadm.org – Key West 305-292-9790
Lott Carey - NBCA Disaster Services Network:
Disaster preparedness workshops for adults and children, mold awareness (housing & health), smoke detector installation; mental health training, family resiliency workshops, case management referrals; Pillowcase Project presentations to grades 3-5. lottcareyfl@gmail.com – Key West 239-293-9848
Monroe County Emergency Management Special Needs Registry:
Transportation and sheltering assistance to persons with special needs during evacuations, as a last resort. To be a part of the program and screened for elligibility, you must preregister. monroecountyem.com/148/Special_Needs_Registry – Countywide 305-292-4591
Provides disaster response services, including emergency needs. redcross.org/local/florida/south-florida – 954-797-3829
Salvation Army Keys Disaster Recovery:
Christina's Courage:
Services for survivors of sexual assault regardless of reporting intention, Sexual Assault Nurse Examiner (SANE) exams, advocacy services, and therapy. Key West 305-916-0673, Therapy Services 305-295-8839
Coordinated Victim’s Assistance Center (CVAC):
Provides crisis intervention, education, case management, supportive services. casa-us.org/cvac-office – Statewide 305-285-5900
Domestic Abuse Shelter of the Florida Keys, Inc.:
Emergency housing, crisis intervention, case management. domesticabuseshelter.org – Countywide 305-743-4440, Office 305-743-5452
Florida Coalition Against Sexual Violence:
Emergency shelter sites, support services, education, resource & referral, counseling services, case management. fcasv.org – Statewide 888-956-7273
Florida Dept of Children and Families - Domestic Violence:
24/7 emergency shelter, counseling, supportive services, legal services, resource and referral. myflfamilies.com – Statewide 800-500-1119
Living Springs Counseling:
Workshops for community leaders, churches and parents reducing domestic violence in our families. Parenting workshops approved by Upper Keys Family Court for mandated parenting classes. dolphinslivingsprings.com – Countywide 305-432-9554
Monroe County Sheriff’s Office Victim Advocate Program:
Emergency response and support services. keysso.net – Lower 305-745-3184, Middle 305-289-2430, Upper 305-853-3211
Catholic Charities of Monroe County:
Rental, utilities, mortgage assistance. ccadm.org – Countywide 305-292-9790
Florida Department of Children and Families (DCF):
Temporary Assistance to Needy Families (TANF). tanfprogram.com – Statewide 866-762-2237
Florida Keys Outreach Coalition:
Financial crisis support and referral. fkoc.org – Lower Keys 305-295-7741, Upper Keys 305-916-5454
Keys Area Interdenominational Resources (KAIR):
On-going emergency food assistance, brown bag lunches, volunteer opportunities. kaironline.org – Marathon 305-743-4582
Monroe County Social Services:
Limited rent & utility assistance, prescription drug assistance, burial/cremation assistance. monroecounty-fl.gov – Countywide 305-292-4408
Red Cross:
Provides crisis response services, including emergency needs. redcross.org/local/florida/south-florida – 954-797-3829
Salvation Army of Monroe County:
Holiday assistance, emergency financial assistance, food assistance program. salvationarmyflorida.org – Countywide 305-294-5611
Sister Season Fund:
Limited emergency rental and utility assistance for tourism industry workers in Key West. sisterseason.com – Key West 305-849-0991 or 305-304-9828
Social Security:
Medicare, SSDI, SSI, RSDI, Medicare Part B, Social Security. ssa.gov – Nationwide 800-772-1213
Big Coppitt First Baptist Church:
Canned goods food pantry every Thursday, 2-6 pm. bigcoppittchurch.org – Big Coppitt 305-294-4118
Burton Memorial Church:
Ongoing food assistance, soup kitchen, faith-based community outreach, volunteer opportunities. bmumc.net – Tavernier 305-852-2581
Church of the Nazarene:
Farm Share site, produce and canned goods available to qualified families, distributed Mondays from 2-5 pm. Call for an appointment. floridakeysnazarene.org – Key Largo 305-809-6173
First Baptist Church of Islamorada:
Food pantry, clothing closet, weekly community dinner, faith-based community outreach/referral program. fbcislamorada.org – Islamorada 305-664-4910
First Baptist Church of Key Largo:
Emergency food assistance, faith-based community outreach, weekly community dinner, volunteer opportunities. fbckl.com – Key Largo 305-451-2265
Florida Department of Children and Families (DCF):
Federal Food Stamp (SNAP) program, referral services. myflfamilies.com – Statewide 866-762-2237
Florida Keys Outreach Coalition - Loaves & Fish Food Pantry:
Emergency and on-going food assistance, resource & referrals. fkoc.org – Key West 305-295-7580
Glad Tidings Community Church:
On-going food assistance & Thanksgiving meals. gladtidingskeywest.com – Key West 305-296-5773
Independence Cay:
Hot lunch daily, supportive services & referrals. kaironline.org – Marathon 305-743-4582
Inez Martin Backpack Nutrition Program:
Food sent home with enrolled students to supplement weekend meals. wesleyhouse.org – Key West 305-809-5000
Keys Area Interdenominational Resources (KAIR):
On-going emergency food assistance, brown bag lunches, volunteer opportunities. kaironline.org – Marathon 305-743-4582
Metropolitan Community Church:
Meals & grocery delivery for homebound individuals, holiday food baskets. mcckeywest.com – Key West 305-294-8912
Monroe County Nutrition Program:
On-going emergency food assistance, congregate meals/nutrition sites for adults aged 60 or older, home delivered meals, Senior Centers, community volunteer opportunities. monroecounty-fl.gov – Countywide 305-292-4522
Monroe County Social Services:
On-going emergency food assistance, home delivered meals. monroecounty-fl.gov – Key West 305-292-4408; Tavernier 305-852-7125
SOS Foundation:
On-going and emergency food assistance, clothing distributions, daily hot meal deliveries to congregate sites for children and seniors, volunteer opportunities. sosmission.org – Key West & Key Largo 305-292-3013
St Mary's Martha Ministry:
Providing meals daily for the homeless shelter, volunteer opportunities, faith-based community outreach. stmarykeywest.com – Key West 305-294-1018
St. Justin the Martyr Catholic Church:
Ongoing emergency food assistance, faith-based community outreach, affordable day care. st-justinthemartyr.org – Key Largo 305-451-1316
St. Peter Catholic Church:
Big Pine food pantry, faith-based community outreach, volunteer services. stpeterbpk.org – Big Pine Key 305-872-2537
WIC:
Assistance for Women, Infants & Children, Florida Department of Health (DOH) in Monroe County. monroe.floridahealth.gov – Key West 305-676-3852, Marathon 305-676-3975, Tavernier 305-676-3933
A.H. of Monroe County, Inc.:
Housing assistance, HIV testing & support, health clinics, medical supplies, case/ care management, support groups, follow-up care. ahmonroe.org – Countywide 305-296-6196
American Addiction Centers
American Cancer Society:
Education, research, advocacy services, supportive groups, resource and referral, follow-up care, transportation to appointments. cancer.org – Countywide 305-393-6830, Nationwide 800-227-2345
Cancer Foundation of the Florida Keys:
Assistance with rent, food, transportation, utilities, cancer education, supportive services. cancerffk.org – Countywide 305-294-7300
Community Health of South Florida (CHI):
Primary Care, pediatrics, OB/GYN, behavioral health services, dental and pharmacy. chisouthfl.org – Marathon 305-743-4000, Tavernier 305-743-0383
Compassionate Care Hospice:
Providing hospice and palliative care services. amedisys.com – Countywide 786-329-4035
Fishermen's Community Hospital:
Diagnostic imaging, emergency services, outpatient rehab, cardiovascular services, urgent care & walk-in clinic. fishermenshospital.org – Marathon 305-743-5533, Walk-in Clinic 305-743-2253
Florida Department of Health (DOH) in Monroe County:
HIV, TB, hepatitis, and STD clinics; child and adult immunizations; family planning; Healthy Start; refugee health; tobacco prevention; school health; environmental health. monroe.floridahealth.gov – Countywide 305-293-7500
Florida Elks Children’s Therapy Services
A not-for-profit organization provides FREE Occupational Therapy and Physical Therapy services to children (birth to 18 years) in Florida who do not have access to these therapies through another means. floridaelks.org/children – Upper and Middle Keys 954-805-8297
Florida Keys Area Health Education Center (FKAHEC):
Smoking cessation, health care screening, school health clinics, referral services. keysahec.org – Countywide 305-743-7111
Good Health Clinic, Inc:
Community clinic, health screening and testing, primary care, referrals & follow-up care. thegoodhealthclinic.org – Tavernier 305-853-1788, Marathon 305-946-1314
Guidance/Care Center:
Center for Wellness provides integrated health care for those 18+ with a mental health diagnosis. Includes screenings, physicals, preventative care, referrals and treatment of chronic conditions. guidancecarecenter.org – Marathon 305-434-7660
Island Home Care Agency, Inc.:
Disability & rehabilitation-related occupational/ physical therapy, home health care nursing services. careinthekeys.com – Key West 305-735-4460
Keys Medical Group:
Family practice, orthopedics/sports medicine, gastroenterology, pulmonology, obstetrics & gynecology, behavioral health; in multiple locations. Make appointments online at KeysMedicalGroup.com.
Kindred Hospice:
Hospice care and Memory Care Program for Alzheimers and other forms of dementia. kindredhealthcare.com – Upper Keys 305-451-7005, 866-546-3733
Living Waters Rx Project:
Provides funding for qualifying low income participants to fill prescriptions, including case management. dolphinslivingsprings.com – Countywide 305-432-9554
Lower Keys Medical Center:
24 hour emergency department, radiology and laboratory, urgent care, intensive care, maternity, labor and delivery, surgical services, pharmacy, women’s imaging center, behavioral health/psychiatric services, rehabilitation services, nutrition, free classes. LKMC.com – Key West 305-294-5531
Mariners Hospital:
Emergency care, critical care hospital, intensive care, lab testing, diagnostic imaging/radiology, health screening & referrals. baptisthealth.net – Tavernier 305-434-3000
Rural Health Network of Monroe County:
HIV Testing, STD screening, pregnancy testing, dental clinic, community clinic, mental health & substance abuse services, referrals. rhnmc.org – Key West 305-517-6613
US Department of Veteran's Affairs:
Medical health clinics. va.gov – Key West 305-293-4863, Key Largo 305-451-0164
VITAS Healthcare:
Hospice care and related services. vitas.com – Upper Keys 305-853-0367
Womankind, Inc.:
Health clinic for women, men, teens; family planning; gynecology services; STD screening & education; primary care. womankindkeywest.com – Key West 305-294-4004
AARP 888-687-2277
Abuse Hotline 800-96-ABUSE (962-2873)
Alcoholics Anonymous 800-662-4357
Alliance for Aging 305-670-6500
Alzheimer’s Association of South Florida 800-272-3900
American Cancer Society 800-227-2345
American Pregnancy Hotline 800-672-2296
American Red Cross 800-RED-CROS (733-2767)
Cancer Information Service 800-4CANCER (422-6237)
Child Support Enforcement 888-369-0323
DCF Abuse Hotline 800-962-2873
Disaster Hotline (Monroe) 800-955-5504
Early Steps Southernmost Coast 888-624-7837
Elder Abuse Hotline 800-962-2873
Family Health Line of FL 800-451-2229
FEMA 800-621-FEMA (3362)
FL Bar Referral Service 800-342-8011
FL Department of Elder Affairs 850-414-2000
FL Domestic Violence Hotline 800-500-1119
FL Kid Care 888-540-KIDS (5437) TTY 800-955-8771
Gamblers Anonymous 888-ADMITIT (236-4848)
Guidance Care Center / Mental Health Crisis 305-434-7660
Healthcare.gov (ACA Insurance) 800-318-2596
Helpline of the Keys 855-883-4429 or 211 Text your ZIP code to 898211
Immigration (USCIS) 800-375-5283
LGBTQ Helpline 305-646-3600
Medicare 800-633-4227
Nat’l Child Sex Abuse Line 800-4ACHILD (422-4453)
Nat’l Suicide Prevention Line 800-SUICIDE (784-2433)
Poison Control 800-222-1222
Postpartum Support International 800-944-4773 Text 503-894-9453
Runaway Helpline 800-RUNAWAY (786-2929)
Smoking Quit Line 800-QUITNOW (784-8669)
Social Security Administration 800-772-1213
Veteran’s Assistance 800-827-1000
Veteran’s Crisis Line 800-273-8255 Ext 1 send a text message to 838255
A.H. of Monroe County:
Housing assistance, HIV testing & support, health clinics, medical supplies, case/care management, support groups, follow-up care. ahmonroe.org – Countywide 305-296-6196
Advocate Program:
Veteran support services to transition out of homelessness. advocateprogram.com – Miami 786-227-5842
Catholic Charities:
Permanent, supported housing programs for disabled individuals & families, rental/utilities/mortgage assistance. ccadm.org – Key West 305-292-9790
FKOC Peacock Supportive Living:
Supportive living for adults with chronic mental illness, supportive services, permanent housing. fkoc.org – Key West 305-295-8693
Florida Keys Children's Shelter:
Runaway youth shelter, case management, food, clothing, alternative education, transportation & supportive services to youth. fkcs.org – Key West & Tavernier 305-852-4246
Florida Keys Outreach Coalition:
Emergency shelter, transitional & permanent supportive housing programs. fkoc.org – Key West Men’s Program 305-295-7580, Women’s Program 305-296-8937
Guidance/Care Center - The Heron Assisted Living Facility:
A congregate, state-licensed facility in Marathon, provides supportive living services for 16 adults who have a history of serious, long-term behavioral health needs. guidancecarecenter.org – Marathon 305-743-4129
Habitat for Humanity:
Affordable home ownership program for low to moderate income households, housing education and support.
Independence Cay:
Emergency shelter for men, shower & laundry facilities, transitional housing, meals, supportive services & referrals. kaironline.org – Marathon 305-743-4582
Key West Housing Authority:
Low-income, subsidized rental housing under HUD Section 8 & Section 42. kwha.org – Key West 305-296-5621
Keys Overnight Temporary Shelter (KOTS):
Temporary shelter, shower facilities, supportive housing services, medical referrals. shalkw.org/shelter – Key West 305-292-2744
MARC Housing Program:
Housing, supportive living services & case management for developmentally disabled adults. marchouse.org – Key West 305-294-9526
Samuel's House:
Emergency shelter, transitional & permanent housing, resource & referral, case management, support services. samuelshouse.org – Key West 305-296-0240
Volunteers of America:
Provides housing services to homeless veterans, case management, education/financial opportunities. voaflorida.org/key-west – Key West 786-369-1796
Alpha Behavior Solutions:
Offers applied behavior analysis, or ABA therapy, to increase the independence of children and adults and to reduce behaviors that interfere with overall functioning. alphabehaviorsolutions.com – Key West 954-559-7987
A Positive Step of Monroe County:
Idle Hands summer youth program, fatherhood initiative, case management, counseling, supportive services. apsmc.org – Key West 305-304-1969
Bahama Village Music Program:
Musical education for children ages 6 to 16; instrument and lessons at no charge. bvmpkw.org – Key West 305-504-7664
Boys and Girls Clubs of the Keys:
Affordable, out-of-school club for children ages 5 to 18. bgckeys.org – Key West 305-296-2258, Big Pine Key 305-872-2400
Early Learning Coalition:
Subsidized child care, pre-school & school readiness programs, developmental screening, training. elcmdm.org – Key West, Marathon, Key Largo 305-296-5557 ext 2298
Early Steps Southernmost Coast, Benchmark Human Services:
Early intervention services to eligible infants and toddlers (0 to 36 months) with significant delays or a condition likely to result in a developmental delay. Countywide 305-929-8705
Florida Department of Children & Families (DCF):
Child abuse investigation, intake & visitations services, counseling, resource & referral. myflfamilies.com – Countywide 305-292-6745
Florida Department of Health (DOH) in Monroe County:
HIV, TB, hepatitis, and STD clinics; child and adult immunizations; family planning; Healthy Start; refugee health; tobacco prevention; school health; environmental health. monroe.floridahealth.gov – Countywide 305-293-7500
Florida Keys Children's Shelter:
Runaway youth shelter, case management, food, clothing, alternative education, transportation & supportive services to youth. fkcs.org – Countywide 305-852-4246
Florida Elks Children’s Therapy Services
A not-for-profit organization provides FREE Occupational Therapy and Physical Therapy services to children (birth to 18 years) in Florida who do not have access to these therapies through another means. floridaelks.org/children – Upper and Middle Keys 954-805-8297
Florida Keys Healthy Start Coalition:
Nutrition education, breastfeeding support, car seat assistance, childbirth education, case management. keyshealthystart.org – Countywide 305-293-8424
Florida KidCare:
High-quality, low-cost health insurance for children from birth through age 18, medical provider network for referrals. healthykids.org – Statewide 888-540-5437
Frederick Douglass Gym:
Free after school tutoring, boys and girls youth basketball leagues organized by the Police Athletic League (PAL) of Key West. cityofkeywest-fl.gov – 305-809-3990
Girl Scouts of Tropical Florida:
Organization of girls that promote character, outdoor activities, good citizenship, and selfless service to others, troops countywide. girlscoutsfl.org – Countywide 305-253-4841
Guardian Ad Litem:
Special court-appointed advocacy program for all children at-risk of or currently in foster care placement. guardianadlitem.org – Key West 305-292-3485
Guidance/Care-Center:
Comprehensive behavioral health care including crisis support, prevention, treatment psychiatric services, psychotherapy, for mental health and substance abuse issues. Specialty programs for youth 11-21 and services in all county schools. guidancecarecenter.org – Countywide 305-434-7660
Keys to Be the Change:
Youth programs including at-risk youth mentoring & leadership, literacy volunteers, drug, alcohol & violence prevention, Farm to School initiatives. keystobethechange.com – County Wide 541-974-4398
Kids Come First in the Florida Keys:
Provides children’s clothing & school supplies year-round and accepts donations. facebook.com/kidscomefirst – Countywide 305-360-1689
Living Springs Counseling:
ACT Parenting Safe Kids Workshops, approved by Upper Keys Family Court for mandated parenting classes. dolphinslivingsprings.com – Upper Keys 305-432-9554
Marathon Rec Center (Heart of the Keys Recreation Association):
Afterschool and summer programs providing recreational and educational activities for ages 8-18 years old. Marathon 305-743-4164
Monroe County Child Find:
Free developmental screenings for children 3 and older who are not enrolled in a public school. fdlrssouth.org – Monroe County 305-340-7634
Monroe County School District:
Head Start, developmental screenings, special education, free and reduced meal applications, parental support services. keysschools.com – Countywide 305-293-1400
St. Justin Martyr Catholic Church:
Subsidized, licensed day care. st-justinthemartyr.org – Key Largo 305-451-1316
Wesley House Family Services:
Foster & adoption programs, case management, pre and post natal home visit support, child care center, supportive services. wesleyhouse.org – Countywide 305-809-5000
Americans for Immigrant Justice:
Legal, interpretation and translation services, citizenship and immigration assistance. aijustice.org – Statewide 305-573-1106
CrimeStoppers of the Florida Keys:
Neighborhood watch crime prevention program, anonymous tip telephone and email, financial rewards for tips. keysso.net – Countywide 800-346-TIPS
Federal Public Defender’s Office:
Legal representation for people accused of federal crimes who are financially unable to retain their own private counsel. fls.fd.org – Countywide 305-296-9265
Florida Department of Juvenile Justice:
Legal advocates, court diversion programs, resource and referrals, detention facilities. djj.state.fl.us – Countywide 305-293-1500
Legal Services of Greater Miami (Monroe County):
Free legal services for low income individuals and families in the areas of housing, government benefits, consumer issues, & family law as well as legal clinics. Kiosks located at the Key Largo, Marathon and Key West Public Libraries. legalservicesmiami.org – Countywide 866-686-2760
Advocate Program (Monroe County Unit):
DUI classes, Case management, counseling, substance abuse assessment, outpatient treatment. advocateprogram.com – Marathon 305-289-5605
Alcoholics Anonymous:
Alcohol dependency support groups in all of the Florida Keys, meetings listed online. aafloridakeys.org – Countywide 305-296- 8654
Conch Republic Area Narcotics Anonymous:
12 step meetings. floridakeysna.org – Upper Keys & Key West 866-584-2411
Florida Department of Children & Families (DCF):
Child abuse investigation, court intake & visitations services, counseling, resources & referrals. myflfamilies.com – Key West 305-292-6745
Florida Keys Children’s Shelter:
Family & youth education and counseling, case management, supportive services, referrals. fkcs.org – Key West 305-292-0999, Tavernier 305-852-4246
Florida Keys Outreach Coalition- Peacock Supportive Living:
Supportive living facility for adults with chronic mental illness, case management support. fkoc.org – Key West 305-295-8693
Guidance/Care-Center:
Comprehensive behavioral health care including crisis support, prevention, treatment psychiatric services, psychotherapy detoxification, mental health and substance abuse inpatient services. guidancecarecenter.org – Countywide 305-434-7660
Key Bridge:
Mental health and substance abuse agency with licensed counselors, doctors & psychiatrist on staff. Outpatient care for all ages; Vivitrol provider. Individual, group, and family therapy. keybridgetreatment.com – Key West 305-783-3677
Kinder in the Keys Treatment Center:
Kinder of the Keys Treatment Center offers a healing program committed to providing high-quality care in an environment that fosters renewal, restoration, and healing for adult women who are in recovery from trauma-related disorders that include anxiety and depressive disorders, PTSD, and any co-occurring disorders. We are a non-drug and alcohol boutique residential treatment center located in the Florida Keys dedicated to helping women live healthier lives. View their fact sheet to learn more.
Living Springs Counseling:
Low cost pastoral counseling, workshops, basic case management. dolphinslivingsprings.com – Countywide 305-731-5243
Lower Keys Medical Center:
Inpatient & outpatient mental and chemical dependency services. lkmc.com – Key West 305-294-5531
Salute to Recovery:
For military veterans and first responders dealing with substance abuse and other mental health disorders, Salute to Recovery Program located in Hollywood, FL, provides a place of healing built on camaraderie, trust, and evidence-based therapies. RecoveryFirst.org – 888-859-7628
AARP:
nonprofit, nonpartisan, social welfare organization to address aging, retirement, positive morale, geriatrics, discounts & networking. aarp.org – Statewide 888-687-2277
Alliance for Aging:
The Area Agency on Aging has information about resources for seniors and under 65 disabled. allianceforaging.org – Countywide 786-862-6078; Aging & Disability Resource Center 305-670-4357
Compassionate Care Hospice:
Providing hospice and palliative care services. amedisys.com – Countywide 786-329-4035
Emergency Home Energy Assistance for the Elderly Program (EHEAP):
Assistance for home energy emergencies to qualified, low income households with at least one person age 60 or older. allianceforaging.org – Countywide 305-670-4357 or 800-963-5337
Florida DCF- Adult Protective Services:
Protective services for elderly & disabled adults, protective payee accounts, supportive services. myflfamilies.com – Statewide 800-962-2873
JOY Center (Just Older Youth, Inc.):
The teen center for people over 50. Programs and services meet social and emotional needs, promote mental and physical wellness, and stimulate creativity and intellectual interests. justolderyouthinc.org – Upper Keys
Kindred Hospice:
Hospice care and Memory Care Program for Alzheimers and other forms of dementia. kindredhealthcare.com – Upper Keys 305-451-7005, 866-546-3733
Monroe County Nutrition Program:
Congregate meals/ nutrition sites, home delivered meals, Senior Centers, community volunteer opportunities. monroecounty-fl.gov – Key West 305-292-4522
Monroe County Social Services:
On-going emergency food assistance, home delivered meals, homemaking, respite, personal care, chores, computers and wifi. monroecounty-fl.gov – Countywide 305-292-4408
Monroe County Transit:
Senior and disability-related transportation program, no fee for citizens 60 and older, door-to-door services, do not provide transport from Key-to-Key except in the Middle Keys. monroecounty-fl.gov/142/Transportation – Key West 305-292-4424
National Council on Aging’s Benefits Enrollment Center:
Assistance applying for SNAP food assistance, Medicaid, and Medicare Savings Program. https://becs.benefitscheckup.org/welcome – Countywide 305-671-6356; Spanish 305-671-6376
Older Americans Advisory Board:
Provides the Monroe County Board of Commissioners input on local issues affecting older residents. monroecounty-fl.gov – Countywide 305-853-0907
Parkinson's Support Group:
Monthly Key West Support Group meetings, call for information. Key West 305-395-2897
Poinciana Gardens Senior Community:
Independent and assisted living studio, 1 or 2 bedroom units for seniors over 50. KeyWestSeniorLiving.com – Key West 305-440-3191
Retired Senior Volunteer Program (RSVP):
Volunteer matched with an agency of their choice to use their talents and build social network. nationalservice.gov/programs/senior-corps – 800-942-2677
Senior Companions Program:
Senior companions 55 and older help adults who have difficulty with tasks such as shopping and paying bills. nationalservice.gov/programs/senior-corps – 800-942-2677
SHINE- Florida SHIP/SMP:
Free and unbiased info about Medicare and related plans, plan comparison, appeals and more. floridashine.org – Countywide 305-671-6356; Spanish 305-671-6376
VITAS Healthcare:
Hospice care and related services. vitas.com – Upper Keys 305-853-0367
Alpha Behavior Solutions:
Offers applied behavior analysis, or ABA therapy, to increase the independence of children and adults and to reduce behaviors that interfere with overall functioning. alphabehaviorsolutions.com – Key West 954-559-7987
Center for Independent Living of the Keys (CILK):
Supportive services to disabled individuals, recreational activities, counseling, finance support, case management, education & advocacy, information and referrals floridacils.org – Key Largo 305-453-3491
Early Steps Southernmost Coast, Benchmark Human Services:
Early intervention services to eligible infants and toddlers with significant delays or a condition likely to result in a developmental delay. Key West 305-929-8705
FK Council for People with Disabilities:
Provides ADA assistance, advocacy and services for people and families in Monroe County with disabilities. monroecounty-fl.gov – Countywide 305-292-4591
Florida Division of Vocational Rehabilitation:
Employment services for people with mental or physical disabilities. rehabworks.org –Upper Keys 305-453-1271, Middle & Lower 305-289-6174
Florida Elks Children’s Therapy Services
Monroe Association for ReMARCable Citizens:
Supported living & employment services for adults and families with disabilities. marchouse.org – Key West 305-294-9526, Tavernier 305-852-3282
Monroe County Emergency Management Special Needs Registry:
Transportation and sheltering assistance to persons with special needs during evacuations, as a last resort. To be a part of the program and screened for elligibility, you must preregister. monroecountyem.com/148/Special_Needs_Registry – Countywide 305-292-4591
Parkinson's Support Group:
Key West Support Group meetings, call for information. – Key West 305-296-9814
The Pinnacle Group:
Providing Applied Behavior Analysis (ABA) services to individuals with autism and other developmental disabilities. the-pinnacle-group.com – Countywide 772-633-3205
Greyhound Lines USA:
Arranged pick ups and drop off's from Miami to Key West. greyhound.com – 305-296-9072, 800-231-2222
Guidance/Care Center-Middle Keys Transportation:
GCC provides transportation services and is the designated Community Transportation Coordinator (CTC) for Monroe County, responsible for administering a countywide system of transportation for all Monroe citizens who are transportation disadvantaged. For transportation information or to schedule a ride, call: 305-434-7660, Option #2 – gcmk.org
Key West Transit:
Provides city bus routes in Key West, the Duval Loop, the Lower Keys Shuttle and Park n Ride (Old Town Garage). kwtransit.com – Key West to Marathon 305-600-1455 for arrival information or text "kwest <stop#>" to 41411
Keys Shuttle:
Driving from the Miami and Ft Lauderdale airports servicing the Florida Keys. The service operates every single day. keysshuttle.com – 305-289-9997 or 888-765-9997
Medicaid Transportation:
Medicaid covers non-emergency transportation services for Medicaid eligible recipients who have no other means of transportation available to Medicaid covered services. Medicaid also covers medically necessary emergency ground or air ambulance transportation. Some limits apply. Call your health plan or the Medicaid Helpline at 877-254-1055.
Miami-Dade Transit:
Dade-Monroe Express (Florida City to Marathon). miamidade.gov/transit – 305-468-5900
Monroe County Transit:
Senior and disability-related transportation program, no fee for citizens 60 and older and nominal fee for others, door-to-door services within one of four 'zones' in the Keys. monroecounty-fl.gov//142/Transportation – Countywide 305-292-4424
Monroe County Veteran's Affairs:
Transportation to the Miami VA for a veteran with an appointment, 305-295-5159. benefits.va.gov/benefits – Veteran's Benefit Office: Key West 305-295-5150, Key Largo 305-453-8777
