Virtual Operations until further notice; all services will continue via phone, drop box, and mail – contact 305-296-6196. Staff will continue to report to offices at this time.
Help can be requested for mortgage, rent and essential utilities IF you are living with an HIV/AIDS diagnosis. You do NOT have to be an AH Monroe client to apply. To begin the process, contact Mary Tucker at one of the numbers listed on their flier, or via e-mail at firstname.lastname@example.org. She’ll start the completely confidential certification and qualification process, and those who meet the criteria will receive prompt funding.
This program offers veterans support services to transition out of homelessness, and is also offering COVID-19 rental assistance for veterans. advocateprogram.org – Miami 786-227-5842
Families with High School seniors missing out on graduation celebrations can reach out to Alice's Kids via their facebook page or via their website, and they will send a $75 Amazon card, OR pay for a celebratory dinner, Or pay for a "Congrats Graduate!" sign, OR pay for caps and gowns.
Care on Demand 24/7, offered by Baptist Health. Download the Care On Demand app and see a doctor today.
FREE Visit - Code CARE19
By using this free and easy service, you are doing your part to reduce possibilities of sharing germs.
Catholic Charities is temporarily suspending in-person and walk-in services at this time, and the rental assistance program is temporarily on hold.
Centro Campesino is providing assistance with utility or rent bills to low income residents. Cases will be made BY APPOINTMENT ONLY, from Monday to Friday, 8am - 5pm at 951 Caroline Street, Suite 206-3, Key West, FL 33040.
For more information or to schedule an appointment, please contact: Tammy Morgis / (305) 453-6083 / email@example.com. Assistance will be allocated based on income level.
Center for Independent Living (CIL) of the Keys
For the health and safety of all, no walk-ins at this time. Operations continue during business hours, 8:30 am - 5:00 pm, but day-to-day activities will be managed by appointment or remotely.
Client assistance via phone (305) 453 3491, text (305) 879 2434, email firstname.lastname@example.org or Facebook messenger at facebook.com/Center-for-Independent-Living-of-the-Keys. Messages and emails will be returned as soon as possible.
Christina’s Courage continues to provide services for sexual assault survivors. They will still provide forensic exams following assaults, and are providing advocacy and therapy over telehealth and telephone based on the need of the survivor. For questions, please call Rita at (305) 916-0673.
City of Key West
In the interest of public safety, economic stability and long-term recovery, The City of Key West on Sunday issued State of Local Emergency 2020-05, which implements additional protective measures for essential businesses and separation requirements for individuals diagnosed or reasonably believed to be infected with COVID-19. Details of the directive require masks and sanitation in essential businesses.
Due to the presence of counterfeit reentry stickers, the Monroe County Sheriff’s Office has begun stopping vehicles with reentry stickers at the checkpoint. Motorists with no additional documentation to prove they have a viable reason to be in the Keys will be reminded that the Florida Keys are closed to visitors, and they will be turned around.
City of Key West Transit is suspending bus services until further notice.
The City of Key West remains under a State of Local Emergency. All previous directives remain in effect.
Community Health of South Florida Inc. (CHI)
CHI is now offering both Viral COVID-19 Testing and the Antibody Test. The test is free and by appointment only. Call (305) 252-4820.
For the viral test you must meet testing criteria:
- Have recently traveled to any of the high-risk countries
- Have been in contact with someone who has COVID-19
- Are experiencing fever, cough or shortness of breath
You do not need to meet criteria for the antibody test. But you must first complete a Consult* by a CHI provider either in person or via telehealth. Consult/Telehealth is covered by most insurances including Medicaid, Medicare and Private Insurance; sliding fee income-based scale for uninsured.
CHI Keys Testing Locations
MARATHON - CHI Marathon Health Center, 2805 Overseas Highway, Marathon, FL 33050
- Drive-through only for viral test. Saturdays from 11am to 12:30pm.
- Antibody test in Health Center after Consult*. Tuesday – Saturday during Health Center hours.
KEY WEST - Fredrick Douglas Community Center Gym, 111 Olivia Street, Key West, FL 33040
- Walk-up viral test or antibody test after screening. For viral testing a Consult* by a CHI provider either in person or via telehealth is required.
TAVERNIER- CHI Tavernier Health Center, 91200 Overseas Highway, Unit 17, Tavernier, FL 33070
- Antibody testing in Health Center only after Consult*
- Tuesday-Saturday during Health Center hours.
CHI’s health centers remain open during this time as patients are being screened at the entrance for COVID-19 as a precaution for safeguarding the general patient population. Those with symptoms are not allowed inside so that primary care, behavioral health, dental, OB/GYN, pharmacy, vision, radiology and urgent care visits can continue (only emergency dental visits will occur at this time).
Continuum of Care (COC)
Cooking with Love through Metropolitan Community Church
Still doing meal and grocery deliveries for seniors and shut-ins in the Key West and Stock Island area. 305-294-8912.
Domestic Abuse Shelter
The Emergency Domestic Violence Shelter is still open, but they are only accepting residents of Monroe County. Outreach Advocates are still conducting phone meetings with survivors and are able to make arrangements if there are individual needs that they may have. Check out their flyer for more details.
Voice call 24/7 hotline: 305-743-4440.
Text message 24/7 hotline 305-240-0105.
If you are in danger and can't call 911, text "HOPE" along with your location to 305-240-0105 to have law enforcement dispatched.
Visit www.domesticabuseshelter.com for more information.
Florida Keys Children's Shelter
Florida Keys Children’s Shelter is still providing all residential and nonresidential services.
Florida Keys Council of the Arts
The Audubon House & Tropical Gardens in partnership with the Florida Keys Council of the Arts, and sponsored by the Mitchell Wolfson Family Foundation, has launched a fund for local artists to receive assistance. This artist relief fund offers stipends of up to $500.00 per applicant.
In line with the Mitchell Wolfson Family Foundation’s mission, the fund is set to support a community enriched with art. All genres of artists - including visual, performing and literary, and street performers - who live in Monroe County may submit an application through The Florida Keys Council of the Arts website, www.keysarts.com. Funds will be distributed on a rolling basis and applications will be open starting April 22, and are due no later than May 4, 2020
Florida Keys Healthy Start Coalition
All in-person group meetings have moved to virtual platforms: virtual education activities such as craft time, storytime, field trips, move & groove, snack time, and family fun activities are being offered throughout the week on the Coalition's social media pages. Breastfeeding support, childbirth education, toddlers say "hello", and new parent support classes are being offered through secure, private virtual meetings. Links can be obtained through social media, website, or by emailing email@example.com. The Florida Department of Health in Monroe County's Healthy Start program continues to serve clients virtually or telephonically. FKHSC administrative and program offices are closed, but the team is always available by phone to provide information, support, assistance, and guidance for pregnant women and families in need.
They are currently able to help with: transportation to prenatal/infant medical services, emergency diapers, formula, breastfeeding support, emergency toddler nutrition, child safety needs, and referral to other community services. Please call 305-293-8424, email firstname.lastname@example.org, reach out through social media, or chat on their website to reach any Coalition representative or to request assistance. Updates will come weekly as new community programs are created. Check their website at KeysHealthyStart.org for updates and a complete listing of their programs and services.
Florida Keys Outreach Coalition
FKOC's Quick Assist program is offering assistance of up to $250 to households/families to pay for essential needs such as food (gift cards to meet special dietary needs), childcare for essential employees (healthcare workers, etc.), limited necessary medical care, prescriptions, and critical safety net services. These services can be accessed by calling 305-295-7741 in the Lower Keys and 305-916-5454 in the Middle to Upper Keys.
Good Health Clinic
Providing help with prescription and medical expenses for those in need.
Middle Keys Transportation is still providing dialysis and other critical medical transport and other support trips (grocery shopping), Monday-Friday. Residents qualify based on age of 60+, income or disability. For more information, call 305-434-7660 #2
Outpatient group therapy is cancelled and moved to individual therapy, available via Telemed.
Personal Growth Center in Marathon is closed and contact for this program will be by phone.
Still providing a soup kitchen and transitional housing but the process has changed for the soup kitchen, in order to keep everyone safe.
JOY Center in the Upper Keys
The Joy Center continues to offer our programs every Wednesday through Zoom. Any senior is welcome to join. The easiest way to connect with us is to get the email on our Facebook page: facebook.com/justolderyouthinc.
Each week the new schedule is posted as a link with details on how to connect.
KAIR is offering assistance of up to $250 to households/families to pay for essential needs such as food (gift cards to meet special dietary needs), childcare for essential employees (healthcare workers, etc.), limited necessary medical care, prescriptions, and critical safety net services.
Still providing perishable and non-perishable food for Middle Keys residents five days a week but the process has changed in order to keep clients and volunteers safe. Please call 305-743-4582.
As a partner of the Miami Diaper Bank, residents in Marathon can get diapers from KAIR.
Keys AHEC Health Centers is now offering Telehealth Medical Visits right from your Home. Patients may stay at home and have their health visit conducted via our HIPAA compliant video system. Telehealth visits may be done from your computer or smartphone. To set up an appointment or to learn more, Call (305) 743-7111 ext 210 or email email@example.com.
For more information on what a virtual visit looks like, check out their flyer here. For health centers summer hours, click here.
Legal Services of Miami-Dade and Monroe
Clients can apply for services online at legalservicesmiami.org from computers or mobile devices in addition to applying by phone (866-686-2760). More details available here.
Living Springs Counseling
Now offering HIPAA Compliant Video Counseling. Clients will need a phone, tablet or computer that has internet access.
Long Term Recovery Group (LTRG)
Volunteer village is closed.
MARC House in the Upper Keys
NOT accepting donations and thrift store is closed until further notice.
Monroe County Board of County Commissioners
The Monroe County BOCC has compiled a helpful list of resources, covering:
Arts and Cultural Organizations Assistance Programs
Individual Cash and Non-Cash Assistance
Federal Agency Websites for COVID-19 Releated Responses and Resources
Housing-Related COVID-19 Benefits per the CARES Act
Outline of Benefits, Programs, and Resources for all Stakeholders per the CARES Act and Families First Act
Paycheck Protection Program
Employee Paid Sick Leave and Expanded Medical Leave Benefits per the Familis First Act
Assistance Programs for Small Businesses, 501(c)(3)'s, Sole Proprietors, and Independent Contractors Impacted by COVID-19
Unemployment Assistance Program per the CARES Act
Monroe County Health Department
The Florida Department of Health in Monroe County is offering the following services by appointment only until further notice.
- For Key West, call 305-676-3852.
- Marathon and Tavernier, call 305-676-3933
- Offered at the Gato Building (1100 Simonton St, Key West) and Roth Building (50 High Point Rd, Tavernier) by appointment only. Call 305-293-7500
- Protecting among the most vulnerable in our population—babies, Healthy Start services will be offered telephonically. Visitations will be to the client’s home. Call 305-676-3841.
- Birth and death records, call 305-676-3840. Applications accepted M-F from 8am to 4pm by appointment only.
- Onsite sewage treatment and disposal system programs, water sampling, facilities programs, and sanitary nuisance complaints, call 305-676-3941 or email.
- Clients who currently pick up meds from the health department will be delivered by appointment instead. Call: 305-619-2998 or 305-676-3811; State Helpline: 844-381-2327
- Epidemiology, STDs, HIV/AIDS, hepatitis, family planning, and tuberculosis, call the mainline 305-293-7500.
Monroe County School District
Parent Support Group: Parents can email the Monroe County District Lead School Social Worker Erin Williams at firstname.lastname@example.org if interested and she will send them an agreement to sign and return. She will then assign them to a group, each led by one of the school social workers. The social worker will get in touch with group members and set up the first session. Sessions will be via Google Meet and will also be available in Creole and Spanish. If you come across a parent that does not have internet or is not comfortable with Google Meet, please have them call or text Erin via her google voice number (305-563-6987) and she will provide them with a call in number for the session. For more information, check out their Parent Support Group flier.
Monroe County Social Services
Monroe County Transit is still running at full capacity. For changes in Social Services, please see monroecounty-fl.gov/socialservices.
Monroe Women, Infants, and Children
The Florida Department of Health in Monroe County’s WIC (Special Supplemental Food Program for Women Infants and Children) offers food/nutrition/breastfeeding assistance to low income pregnant women or families with infants or children under the age of 5 years who reside in Monroe County. Those individuals/families who meet this criteria and are experiencing a loss of income due to the COVID-19 crisis are encouraged to sign up for WIC to help with food costs. Families that meet this criteria and are currently receiving unemployment or Medicaid benefits automatically qualify financially for WIC benefits. Others will need to provide proof of income and/or explain income loss to qualify.
For more information or to apply: Key West area—call 305-676-3852 and upper keys call 305-676-3933. (During the COVID-19 Pandemic, all applications will be done by phone and necessary documents can be faxed or emailed, please do not come to the WIC office).
Southernmost Homeless Assistance League (SHAL)
Providing Sandwiches at main office, otherwise enforcing social distancing.
Star of the Sea Foundation (SOS)
SOS is providing hot lunches at the Keys Overnight Temporary Shelter Monday-Friday. Anyone can receive a meal at KOTS, and they begin serving at 12:00 PM until supplies are exhausted.
Check food page for pantry information
United Way of Collier and the Keys
No in-person VITA Tax preparation events. There is a Virtual VITA option for those with simple returns. See details and limitations at KeysUnitedWay.org/VITA2020. Free online tax preparation for simple returns available at MyFreeTaxes.com.
During this time Womankind will be fully operational, providing their full range of family planning and gynecological services and limited primary care.
- They have added telemedicine services when appropriate.
- They are being diligent about patient and staff safety with careful vetting of those coming into their center and the continuous and consistent disinfecting and sanitizing of all office surfaces.